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Lisez les avis des autres

Noté 1 sur 5 étoiles

On balance like any car dealer they try to be helpful as repeat business is key. That is until they need to support the after sales. Be very clear, if you are buying a car for your... Voir plus

Noté 4 sur 5 étoiles

2nd car we've bought from Ponko. Toni, who sold the car was brilliant. Steve who saved the sale was fantastic, but some serious questions regarding the aftersales, but I would definitely buy again due... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sam took my finances into consideration and never encouraged me to go beyond my limits. Instead, he helped me choose a car that fits my lifestyle and my needs perfectly. He gave me space to think, enc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot rate this team highly enough. From the moment we walked in, we were treated like royalty. Richard at the front of house was incredibly polite and professional, and that high standard of servi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Welcome to Ponko - Cambridge Car Dealer We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our show.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

616 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(616)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

very easy to deal with and the whole…

very easy to deal with and the whole process was hassle free many thanks

10 mars 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback. We’re glad to hear the process was easy and hassle-free. We appreciate your kind words and look forward to assisting you again.

Noté 5 sur 5 étoiles

I would like to say a big Thank-You to…

I would like to say a big Thank-You to Anthony. Polite, curtious and very very helpful, went above and beyond….
No “pushy” sales talk. Made me feel very comfortable and relaxed.
Would recommend Ponko at Foxton to friends and family with confidence .
Thankyou once again…. Great Service ( coffee is good too).

7 mars 2025
Avis spontané
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Réponse de Ponko

Thank you for your kind feedback. We’re delighted to hear Anthony provided helpful and courteous service without any pressure, making your experience comfortable and relaxed. We appreciate your recommendation and look forward to welcoming your friends and family to Ponko.

Noté 5 sur 5 étoiles

Anthony was very helpful and efficient

Anthony was very helpful and efficient. High level of customer service which lessened the stress of buying our Vivaro van. Very happy to recommend. Thank you.
Steve and Allison

8 mars 2025
Avis spontané
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Réponse de Ponko

Thank you, Steve and Allison, for your kind words. We’re pleased to hear Anthony provided helpful and efficient service, making your van purchase a smoother experience. Your recommendation means a lot to us, and we appreciate you choosing Ponko.

Noté 5 sur 5 étoiles

I recently purchased a 2016 Honda CRV…

I recently purchased a 2016 Honda CRV and James Shopland was my designated representative from the company. He was excellent in all of the things that he did to help me and indeed help his company to a very very happy customers conclusion well done James would recommend.

I wish you well for the future, kind regards, Brian Gathern.

3 mars 2025
Avis spontané
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Réponse de Ponko

Thank you, Brian, for your kind words and thoughtful feedback. We’re delighted to hear that James provided excellent service and helped make your purchase a positive experience. Your recommendation means a lot to us. Wishing you all the best with your new Honda CRV, and we look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Happy with my purchase

Happy with my purchase. Richard was very friendly and welcoming on arrival and throughout. Stan a really good salesman.

1 mars 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback. We’re pleased to hear Richard and Stan provided friendly and welcoming service throughout your visit. We hope you’re enjoying your purchase and look forward to assisting you again.

Noté 5 sur 5 étoiles

Steve was very pleasant and reassuring…

Steve was very pleasant and reassuring when discussing the car,fixed the simple problem while I waited.
Makes a difference when you know nothing about cars but don't feel like you are being intimidated.
Thank you

25 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your kind feedback. We’re glad to hear Steve was able to provide reassurance and clear explanations, especially when navigating something unfamiliar. It’s important to us that every customer feels comfortable and confident throughout the process. We appreciate your comments and look forward to assisting you again.

Noté 5 sur 5 étoiles

I had doubts but I was wrong - they care and they do everything right

I had doubts, I had reservations but the overall experience was actually very good. We did have an issue with the car but having seen the lengths the company and staff go to, to ensure customer satisfaction it really was above and beyond.

We found the car we were looking for, at a price that was best on the market, bought from a company that clearly care.

I honestly would buy from them again which is the highest praise anyone could give and if I did I would be buying with confidence 👍

30 novembre 2024
Avis spontané
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Réponse de Ponko

Thank you for sharing your experience so openly. We understand that buying a car can come with doubts and concerns, so we’re pleased to hear that our team’s commitment to customer satisfaction made a difference. It’s great to know you found the right car at a competitive price and felt confident in your purchase. All the best!

Noté 5 sur 5 étoiles

Very friendly and professional staff…

Very friendly and professional staff explain the whole process step by step and get answers to all my question. We get sorted out in now time. Thanks to James Fox. Strongly recommended to buy with Ponko.

22 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your positive feedback. We’re pleased to hear James provided clear guidance and efficient service throughout the process. Your recommendation means a lot to us. We appreciate you choosing Ponko and look forward to assisting you again.

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff. Car was ready as expected. Would purchase next car from same place

22 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your kind words. We’re glad to hear our team provided friendly service and that your car was ready as expected. We look forward to assisting you with your next purchase!

Noté 5 sur 5 étoiles

Post purchase repair

Steve was very friendly and ensured post purchase repair had been carried out. Thank you

19 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback. We’re pleased to hear Steve provided friendly and attentive support with your post-purchase repair. We appreciate your kind words!

Noté 5 sur 5 étoiles

Thank you James for your help in the…

Thank you James for your help in the purchase of our new car. A pleasure doing business with you, no hard sell the whole process easy from start to finish. We would definitely recommend you to others.

14 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your kind feedback. We’re glad to hear James made the car buying process smooth and enjoyable for you. Your recommendation means a lot to us, and we appreciate you choosing Ponko. We look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Really friendly and professional…

Really friendly and professional people. Great service and I love my new car. I would definitely recommend!

13 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your kind words! We’re delighted to hear you had a positive experience and that you love your new car. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Great car sales

Great people and was pleased with my purchase big shout out for hayden.

8 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback! We're glad to hear you're pleased with your purchase. Haydn will appreciate the shout-out. If you need anything else, feel free to reach out.

Noté 5 sur 5 étoiles

Very decent staff & helpful

Very decent staff & helpful. Anthony served me but everyone was attentive

4 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback! We're glad to hear that Anthony and the rest of the team provided helpful and attentive service. We appreciate your support and hope you enjoy your new car!

Noté 5 sur 5 étoiles

Amazing experience from beginning to end !

We've just bought our car from Ponko and had an amazing experience from just looking at the car to picking it up !
Great customer service from Richard at the front desk and also James Fox.

1 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback! We’re thrilled to hear you had such a positive experience from start to finish. Richard and James will be pleased to know their service made a difference. We appreciate your business and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

I recently bought a car and was…

I recently bought a car and was attended by Anthony. He attended me well and answered all my questions. Highly recommended

1 février 2025
Avis spontané
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Réponse de Ponko

Thank you for your feedback! We're glad to hear that Anthony provided you with excellent service and answered all your questions. We appreciate your recommendation and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

10/10 service helped me with everything…

10/10 service helped me with everything that I needed and answered all my questions. Haydn was really friendly and welcoming

26 janvier 2025
Avis spontané
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Réponse de Ponko

Thank you for your review! We're thrilled to hear that Haydn provided you with excellent service. It's great to know he was able to assist with all your needs and made you feel welcome. We truly appreciate your feedback and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Highly recommended!!

Just bought a car from James Shopland. The whole process has been made extremely clear and straightforward. James gave me all the information I needed and kept me regularly updated until the time of purchase. So happy with the car and the service from Ponko. Highly recommended!!

25 janvier 2025
Avis spontané
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Réponse de Ponko

Thank you for your kind words! We're so glad to hear that James made the process clear and straightforward for you. It's great that you're happy with both the car and the service from Ponko. We truly appreciate your recommendation and look forward to assisting you again in the future!

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