Poof There It Is Avis 82

Jon & Tori ought to be ashamed of themselves for running such a scam business. A direct quote from them: "Our goal is for your reveal to be seamless, stress free and everything you've dreamt of."
That could not have been farther from the truth & the reality of my gender reveal. Before I ordered 2 powder cannons, I emailed Jon ensuring that they would still work just as good if we ordered them a few weeks before our reveal, and I was told that they are good for up to 6 months. So, if that was the case, tell me why NEITHER cannon worked the day of, leaving my husband and I completely embarrassed in front of all of our guests. This was a moment that we will never get back & they ruined it for us. To make matters worse, they don't even have the decency to respond to our email regarding the situation. Thank god I was able to dispute the charge because the only thing that was 'revealed' is that Jon & Tori are just money hungry businesspeople. Do better or close shop.
If you're planning a gender reveal, do yourself a favor and just go to Amazon!

There are no words to describe the disappointment I observed at my daughter’s gender reveal event planned with this company for her first baby! As a mother I couldn’t believe and digest her “sad face “ not being able to enjoy the announcement of her new baby’s gender. One advise to this circus 🤡 so call company. If you can’t do it right , then close shop! Do not play with people’s special moments!! Stay away from this company . One error is way too many. Some moments can’t be repeated! 👎

What an embarrassment… we ordered 2 surprise powder cannons for our gender reveal and NON OF THEM WORKED… in front of all
our guests we just stood there confused and embarrassed that this was how we were going to welcome our future child into this world. We ended up having to break them on the ground until the power spilled out. I could care less about the money but you had ONE JOB.. you couldn’t even do that right… TRASH products, your better off doing something home made and crafted that is guaranteed to work. DO YOUR JOB BETTER OR GET OUT THE INDUSTRY SWEETIE

We loved everything about the cannons, They we're so easy to use, and it just made my gender reveal more exciting and fun, seeing the smoke, confetti and strings. We absolutely love it.

We ordered eight 32” cannons (streamers, powder, confetti) and were so very pleased with the product. There was no malfunctions at all and our pictures came out so great and dreamy!! Keep up the great work guys and wish you guys all the best!!

If I could give 0 stars to leave this review I would.. do yourself a favor now and order from Amazon these cannons from “Poof There It Is” are GARBAGE! They came opened ruining the gender surprise.
I messaged the owners hoping maybe they would refund me or replace the one with the hole and they were so unprofessional & did not care at all about it arriving damaged with a hole. Then told me just to put foil over these over priced cannons and then stopped replying when I asked how I was supposed to return them for the refund because they have in their policy “returned items must be returned in original box never opened” which it’s pretty dumb because I had to open it first to see that they were damaged..

Bought four cannons from them. Don’t buy the secret gender reveal ones. The packaging is bad. The color was showing through the taping at the top of barrels. Paid for next day delivery but didn’t get the package til 3 days later. Once the package arrived we saw that there was blue powder all inside the box, and on the top of the barrels like I mentioned. Nonetheless we still used them but had to fake being surprised. I suspect this is why you can’t leave a review on their site or any platform they use. I guess you can comment on IG. I messaged them through the chat function on their site, and was told I could leave a review through the chat. Told him my experience was spoiled through the exposed color. They stated that they usually works with customers in making things right. I sent them photos that i took as proof that the gender reveal cannons were a fail and the gender was already a dead giveaway. He just said he received my review and stopped responding. Stick to Amazon. These overpriced barrels and experience were a let down. We can never get back that genuine surprised feeling of the cannons going off.

BUYER BEWARE! We were so excited about this product. We originally only wanted confetti cannons. They were sold out of the 32’ confetti cannons, so we ordered the confetti and streamer cannons. We got the unmarked cannons and had to trust that what we ordered is what was in the cannons. This could not have been further from the truth because when we set them off !POOF! there was blue powder ALL OVER OUR GUESTS!!! There was powder chunks in their hair, on the inside of one guest’s glasses and face, on guest’s arms, a huge splotch on a guests white dress, on another’s tan jumpsuit, on polo shirts, furniture and sprinkles all over guests clothes and shoes. It was an ABSOLUTE EMBARRASSING MESS! Everyone was shocked and we had to help get them cleaned up during a time that we should have been celebrating. :( To add insult to injury, WE NEVER ORDERED ANY PRODUCTS WITH POWDER IN THEM!!! So why has this happening!?
When we reached out to the company, their poor customer service and lack of accountability was front and center. It got comical after a while when their responses literally mirrored the responses of complaints I read online. I only wished I had read their complaints before we made our purchase. We spent nearly $500 with this company to receive products that we didn’t order and patronized a company that lacks moral compass. They have a strong social media presence which boosts the consumer’s confidence level only to have something like this to happen. Buyers there are better companies out there that stand by their product and their mistakes. We would not use their products again if they were given to us for free.

Powder all over. Unsure if it was from the delivery process or from the company. I reached out to ask and they told me they won’t return/exchange despite their policy. Would recommend Amazon as it’s better priced anyways. Very disappointing

My mom is 98, I got it to spray a cushion she uses. She wears incontinence briefs and sometimes there's some residual odor on the cushion. Well sadly there was no change whatsoever. It works on mild odors but thats about it.

Best reveal ever they have premium cannons I had 6 cannons 2 confetti 2 powder 2 streamers and it was awesome 🩷🩵

I just want to thank you for all your help. I made a mistake and they were able to fix it on time. They were package really good. The best part is that neither my brother or sister in law had any issues to use the cannons. Thank you again.

3.5 stars. I really liked how informative the videos were to help you determine what kind of cannon you wanted. We purchased 2 large cannons with the confetti, powder, and streamers all in one. I appreciated how you can order with a discrete label so the surprise isn’t ruined. Shipping took about a week and a half.. the streamers in the cannon weren’t enough.. it definitely didn’t produce the effect I was expecting. I recommend adding more streamers to that specific all in one cannon.

Cannon did not go off. Still unable to open it. Waiting on a refund so I can return the product.

Competitors, take note. Poof There It Is…they are perfection! A TOP notch company!!! There is nothing they don’t do or won’t do for their customers. Product quality + professionalism + personal touch & love…they hit every single mark. As a mama a few times over, I cannot tell you how nice it feels to be able to depend on 100% follow through with ease & enjoyment, most especially when it’s for paid services that hold such special sentimental value. Tori & Jon, me & my family (& BABY GIRL!) all cannot thank you enough!

Great product, fast shipping and amazing customer service.

Poof! There it is went above and beyond to recommend everything I needed to bring my vision to life. The anticipation of the gender, combined with the excitement from this reveal made it a moment I’ll cherish forever and memory I’ll never forget. Thank you Tori + Jon for pouring so much love into your products and treating each customer like a friend!

We have used this company for 2 gender reveals! The first was a golf ball and the second was the beautiful canons! The pictures and videos were absolutely beautiful with the huge pink poof! We cant recommend this family owned business enough! Great customer service and quick delivery!

Hands down the best in the biz! Love the confetti bombs for any and all occasions and the color/confetti bombs were so perfect for gender reveal! Highly recommend and there’s a wonderful family behind it.

I can not be happier with the cannons we got from Poof there it is! I was looking for a wow effect for my gender reveal and it definitely did it! Everyone was talking about how cool it looked and how vibrante the colors were. Totally recommend!!!!