Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Voir plus
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Hopefully you are reading this before your purchase unlike myself. This is a fraudulent website. DO NOT BUY FROM HERE. They take your money, print a fake shipping label, and don’t respond to emails or... Voir plus
Unable to return item that was un-used when it did not fix the issue with the item we purchased it for. The policy not to accept any returns on an item that has been unwrapped seems ridiculous...ho... Voir plus
L'entreprise a répondu
The pool vac we bought is so far fantastic, it just goes around pool getting job done leaving bottom if pool nice and clean, our pool gas a few ledges and steps that are a bit tricky for the cleaner b... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
PoolVacParts offers thousands parts that can be used with in or for your pool. PoolVacParts carries not only replacement parts for nearly every pool vacuum, whether above-ground or in-ground, but provides reference material on how to repair and troubleshoot common issues associated with these cleaners from popular brands such as Polaris, Pentair, Aquabot, Hayward, SmartPool and more! With our simple reference guides, we’ve found our customers feel empowered, knowing they can maintain their pools without the help of a technician. What sets PoolVacParts apart from similar online pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, PoolVacParts has four sister-sites that service all other needs amongst the swimming pool industry. InFloorPoolParts which services the in-floor cleaning system market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which carries heater, filter, motor and chlorination parts, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what pool part you are looking for, PoolVacParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives on your doorstep!
Coordonnées de contact
10267 N. Scottsdale Road, 85253, Scottsdale, Etats-Unis
- (480) 607-1900
- info@azpoolsupplies.com
- www.poolvacparts.com
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Les gens ont aussi consulté
Easy, affordable, and quick service
Don't go to your local pool store shop online and save money.
Great service, easy to understand website
After struggling to find parts for my MX8 pool cleaner in Australia I ordered to drive direction motors from the website. All Australian companies had quoted me near double the price with a 4-6 weeks waiting list. I had them delivered at my house within two weeks! There blue prints of the pool cleaners made identifying the parts I needed easy. I will certainly be using them again!
WHERE IS MY PART?
I just don't understand what's happened ! I was sent an e-mail that
the part I ordered was on back order. l OK I get that that happens,
however…I was already charged for the order on my credit card,
and have not received my order ! Don't most reputable companies
wait until they have shipped the order to put the credit card through ?
I'm a little worried.
Top! Pro and fast
They contact me to be sure if the good part for my MX8
I give us the serial and they verify if it Wash good
On Target
Received what I ordered timely. In general pool parts are overpriced but theirs was comparatively fair.
Good Supplier
I ordered from them two times, with speedy delivery the first time, but a delay on the second order. I emailed them questioning the delay and received a phone call the next day explaining the problem was with a back ordered part. They sent the partial and the back ordered parts were delivered soon after. I'm happy. Their prices are good and they actually make phone calls.
Better prices, good delivery, Poolvacparts.
I've had two orders now with Poolvacparts, and both have been at better prices than Amazon, and with the correct part, not a bogus look-alike. Also, their standard delivery is excellent. Very pleased with my dealings with them.
Poor inventory management and poor response to out-of-stock items
There is absolutely no reason an online retailer should ever not be able to show whether an item is in stock or not. This retailer did not show this information and the item was indeed out-of-stock. They immediately charged my credit card which they should not have done until they shipped the item, which was four weeks later! For having something out-of-stock and unable to ship for that period of time other retailers have offered something for the inconvenience, like waving the shipping charge. This retailer did nothing.
Easy to work with and timely delivery
Your company fulfilled my needed parts, They shipped and arrived timely, I will use your company again if such a need comes up. By the way, the pricing was good too.
Good prices, know legible employees and fast delivery
I needed a partcleanthe. the customer service rep listened, understood, and two days later I was installing the correct new part on my pool cleaner. they solved my problem quickly and tHe 40 guests at my luau had a clean pool.
excellent customer service, this keeps peopel coming back
I was extremely happy with the customer service that I received when I had a question. they went above and beyond!!
fare prices and fast shipping = Great people to do business with.
I needed parts for my HAYWARD NAVIGATER pool cleaner. I went online looking for a reasonable price and found these people, they had the parts in stock and priced right so I placed the order. The parts arrived in just a couple days and fit just right. They were easy to install and working just fine.
Fantastic price and service!!!
Ordered a vacuum pool cleaner online. Received a discount price and In 4 days it was delivered. Great product great service!!!
good price with a fast delivery to Sydney Australia
The price was better than any local suppliers could offer and the pool cleaner arrived within the advised time frame. If the exchange rate remains favourable for Australia then I would have no problem using this company again.
Great Service!
Not a whole lot to say. Found my replacement part, placed my order, received it in a timely manner, fixed my pool vac and it's back in service doing its job cleaning my pool. Will definitely use this website for parts again.
How all businesses should be run
Ordered goods online to ship to Australia , received a courtesy email with a tracking number from a Faith, and a week later the goods where on my door step , no fuss , no errors just good bloody service !
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