PoolVacParts.com Avis 

140
TrustScore 2 sur 5

1,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Voir plus

Noté 1 sur 5 étoiles

Hopefully you are reading this before your purchase unlike myself. This is a fraudulent website. DO NOT BUY FROM HERE. They take your money, print a fake shipping label, and don’t respond to emails or... Voir plus

Noté 2 sur 5 étoiles

Unable to return item that was un-used when it did not fix the issue with the item we purchased it for. The policy not to accept any returns on an item that has been unwrapped seems ridiculous...ho... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The pool vac we bought is so far fantastic, it just goes around pool getting job done leaving bottom if pool nice and clean, our pool gas a few ledges and steps that are a bit tricky for the cleaner b... Voir plus

À propos de l'entreprise

  1. Spa de jour
  2. Magasin de meubles

Informations provenant de diverses sources externes

PoolVacParts offers thousands parts that can be used with in or for your pool. PoolVacParts carries not only replacement parts for nearly every pool vacuum, whether above-ground or in-ground, but provides reference material on how to repair and troubleshoot common issues associated with these cleaners from popular brands such as Polaris, Pentair, Aquabot, Hayward, SmartPool and more! With our simple reference guides, we’ve found our customers feel empowered, knowing they can maintain their pools without the help of a technician. What sets PoolVacParts apart from similar online pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, PoolVacParts has four sister-sites that service all other needs amongst the swimming pool industry. InFloorPoolParts which services the in-floor cleaning system market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which carries heater, filter, motor and chlorination parts, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what pool part you are looking for, PoolVacParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives on your doorstep!


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

140 avis

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1 étoile

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1,9

Tous les avis

(140)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Speedy delivery

The part was perfect and had no problem with it or replacing the old part. Your delivery was very quick--much quicker than what was given as the expected delivery date! Thanks

3 mai 2014
Avis spontané
Noté 3 sur 5 étoiles

Nice product, but very poor communication.

The wrong pump motor was sent and I called to inform them. The lady was nice and said if I could send her pictures she would get it corrected. I sent photos of the wrong pump they sent and photos of the one I had. She said she would get back to me no later than the next day. She did not call so two days later I called her back. She said she would get the correct part sent out and have a return label included so I could return the wrong pump. The new part arrived and worked great. However, there was no return label. I called to inform them that we needed a return label. Two days ago I was promised that they would email a return label to me, but as of today I still have not received it. This is concerning since they clearly stated that if I did not return the first pump within a week they would charge me for an additional pump. This has not been a very good experience. Proper communication would have gone a long way to making this transaction a pleasant experience. The label should have arrived I yesterday's email. I am still waiting and the pump is gathering dust on the shelf.

3 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Saved me $$$

So Happy I found this vendor! They were a lot less than my local pool servicing company. Received unit in 2 days. Quality internet purchase experience. I've found a new pool parts supplier.

2 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Very nice experience.

Great to deal with. I had to wait a couple weeks for one part that was not in stock. They did a great job of contacting me when it came in, and even shipped it to me for free because of the delay. Highly recommend.

2 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Exactly what I wanted for a far better price than my local pool suppy store!

I went to Leslie's Pool Supply and they wanted over $100 for the part I ordered from PoolVacParts.com for $31 total after shipping! The part arrived quickly and was exactly as I ordered. I couldn't be happier and I will definitely check PoolVacParts.com before I ever buy anything from a local pool store again!!
Thank you so much for saving me money!

2 mai 2014
Avis spontané

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