poundlashes.co.uk Avis 

291
•
TrustScore 2.5 sur 5

2,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They say they ship Royal Mail 24, they actually ship evri. They took 9 days to even send it out then it took another 3 days to be delivered. Customer service is non existent. 4 emails I sent got ignor... Voir plus

Noté 2 sur 5 étoiles

Have been using them for years however my last order never turnt up and I have tried contacting multiple times and no response.

Noté 5 sur 5 étoiles

Ordered 5 really hard to find items for an absolute bargain price to Tenerife, all arrived in good order in only 3 weeks - a miracle on this island. It looks like they're sent standard registered post... Voir plus

Noté 4 sur 5 étoiles

I came across Poundlashes on Instagram & was impressed by the prices of the products they sold, particularly as a lot of them were branded. I ordered 2 sets of eyelashes, 2 lipsticks, 2 lip liners &... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 7 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(291)

20 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I previously wrote a bad review on here

I previously wrote a bad review on here as I hadn’t received my order , poundlashes have since contacted me to explain that there was a misprint with the address labels an they have now sent me my original order and a free pair for the delay ! I’m really happy that they finally came and Thankyou for the free pair , I will be ordering again and I revoke my previous review !! ☺️

6 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Great lashes - delivery always on time

Always used a different brand of lashes before and nothing even come close. Thought I’d give these a try as a friend had recommended them and they are a lot cheaper.
Was not disappointed, ordered from here loads of times now. The price does not reflect the quality of the lashes. They are just as good as the mink lashes I used to buy from a different brand. Their Adhesive is really good too.
Only reason I give 4 stars is because when I find a pair of lashes I like, they are always out of stock when I come to order them again.
However they are always bringing out new designs so it might suit people who like to try something new every time.

24 juin 2024
Logo de poundlashes.co.uk

Réponse de poundlashes.co.uk

Thank you so much for your kind review

Noté 5 sur 5 étoiles

Ordered 5 really hard to find items…

Ordered 5 really hard to find items for an absolute bargain price to Tenerife, all arrived in good order in only 3 weeks - a miracle on this island. It looks like they're sent standard registered post which is better here than courier and more reliable. This was my test order, so I'll be ordering more! Very pleased.

23 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

I never received my parcel

I never received my parcel, and when you contact after millions messages, you don’t get a reply, if you check there instagram comments there are many people complaining not receiving there packages, such a shame I’ve purchased few times before and I did at the time received my package, not sure what’s gone wrong?

3 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

DON'T ORDER

DON'T ORDER - ordered last year with no problems but now believe some of the items on the site don't exist. They post on social media whilst ignoring emails, comments and DM's. Order 265084 marked as shipped on 4 April, it's now 11 days later and the tracking says the items haven't been received by courier. Money has been taken (over £200 order). Will redact this review if issue is resolved or I am contacted. I advise you check out their instagram comment section.

12 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

DONT ORDER!

Awful communication have sent multiple emails and messages on social media platform about my order I've had no response ordered nearly 2 weeks ago and no idea where my parcel is but happily taken my money. Scammers.

28 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

My make up never arrived

I ordered some make up and it never arrived this website had promise to be a good and affordable make up seller I won't buy from them again as I asked for a re send of what I ordered and that still didn't come however I did get a re fund

9 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered like 4 weeks ago never received…

Ordered like 4 weeks ago never received an order in the start they replied back saying oh we will dispatch you with a special delivery but never received anything It is SCAMM don’t order from this website

9 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not order

Ordered on the 7th February and still haven’t received my parcel, emailed, messaged on TikTok and Instagram - received an email back asking to wait 21 days, emailed after 21 days and now being completely ignored. Such a shame people have had to leave reviews to get any response from this company!!

7 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam company do not use

Purchased my order 2 weeks ago and haven’t received any items I reached out to customer support who sent short unprofessional and unhelpful replies saying it can take 21 days with Royal Mail when the website advertises 5 day deliveries. No tracking has been sent and just all seems very fraudulent. They have not offered to refund or resend my order. I have then checked reviews on here and realise this is an ongoing thing they are scamming people with. Opening a dispute with my mode of payment so hoping to be refunded soon. Do not use this company!

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

For missing half my items

For missing half my items, you didnt even write a note or even email me. I had no way of contacting you. Even during these 20 days there was no reply when Paypal sent you a message. I had to wait for Paypal to refund me.

1st and last time i would order from here.

27 décembre 2023
Avis spontané

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