They say they ship Royal Mail 24, they actually ship evri. They took 9 days to even send it out then it took another 3 days to be delivered. Customer service is non existent. 4 emails I sent got ignor... Voir plus
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Have been using them for years however my last order never turnt up and I have tried contacting multiple times and no response.
Ordered 5 really hard to find items for an absolute bargain price to Tenerife, all arrived in good order in only 3 weeks - a miracle on this island. It looks like they're sent standard registered post... Voir plus
I came across Poundlashes on Instagram & was impressed by the prices of the products they sold, particularly as a lot of them were branded. I ordered 2 sets of eyelashes, 2 lipsticks, 2 lip liners &... Voir plus
2,7
Bas
291 avis
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A répondu à 7 % de ses avis négatifs
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10/10✨
Iv been using pound lash for years and honestly have nothing bad to say about them deliveries are not too long and products are cheap and cheerful but long lasting and look great 10/10
23 juillet 2023
amazing !!
will not buy lashes from any other company!!! brilliant service, cheap and fast delivery, love this brand 💖
24 juillet 2023
Great service and amazing lashes
24 juillet 2023
The delivery was really quick and the…
The delivery was really quick and the lashes are amazing
24 juillet 2023
amazing quality for the price
Love the lashes and the glue, but out of most I do love the curls lashes, they look awesome
23 juillet 2023
Order never arrived
Ordered the 27th June, now the 24th of July and my lashes still haven’t arrived..
been in contact numerous times, they told me wait 21 days, I did, contacted them last Wednesday, they then said I had to email them even though they were previously helping me over DM’s, emailed them Wednesday, they asked for order number and address even though I had emailed them 2/3 times previous so they already had all this information, responded to them them and still no response or update on my order.
I don’t find their customer service helpful at all especially when relying on my orders to arrive for clients etc.
Judging from the reviews seems to be a regular occurrence unfortunately and a lot of people that express their disappointment seem to be receiving quite rude responses.
27 juin 2023
Avis spontané
Not consistent with product quality
I have ordered lashes from Poundlashes before and loved them, as I am running out I decided to buy 4 sets of 10 pack of the p-lash3 lashes and they have come looking similar but not the same curl or length as the ones I ordered previously, I have emailed, and gone through instagram but not received any help, I’m really disappointed.
23 juin 2023
I was initially doubting of its an…
I was initially doubting of its an authentic site 🙂 Swift delivery
23 juin 2023
The items I got are amazing will…
The items I got are amazing will definitely be buying again definitely my new favourite website for lashes and make up etc
23 mai 2023
DO NOT ORDER FROM THIS FRAUDULENT…
DO NOT ORDER FROM THIS FRAUDULENT COMPANY!
Placed an order didn’t receive it. Atrocious customer service. They didn’t refund my order and I had to claim it via the bank. Got my money back from them but won’t be ordering from this “company” again as clearly they are not legitimate. Please read all the negative reviews that have been left on this page before you order.
7 juin 2023
Réponse de poundlashes.co.uk
Hi we can’t find any order under those initials , we always look into every order whereabouts and we always open a case with Royal Mail after 21 days of no delivery we believe this is a fake review 😊
BEST lashes for the price
Been using this website for eyelashes for about 2 years now and haven’t ordered from anybody else since!!! super fast delivery such a good business and the lashes are always amazing quality.
24 mai 2023
Avis spontané
Very prompt delivery, great service, would recommend
Very prompt delivery. Got my blusher in the colour I've been searching for and at a great price
23 avril 2023
Timely delivery
23 avril 2023
Bad experience
Parcel got lost, gave me the wrong tracking number according to royal mail, now not responding to my emails as I said I want to make an official complaint. Refusing to give me my money back until the parcel has been returned to them which I don’t understand since royalmail said it has been lost??? Bad customer service being on the defensive all the time. Will definitely not buy from them again. If I could, I would not put any stars at all 0/5
26 avril 2023
Avis spontané
Réponse de poundlashes.co.uk
Parcel got marked as attempted delivery and took back to Royal Mail depot for customer to collect, apparently the parcel isn’t there, so We are waiting for the parcel to be returned to us before we can issue a refund
Great lashes and Quick postage
Great lashes and Quick postage!
I’ve been ordering/wearing from pound-lashes for just over a year now and I’m forever impressed with the amazing quality for the super low price.
23 avril 2023
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