They say they ship Royal Mail 24, they actually ship evri. They took 9 days to even send it out then it took another 3 days to be delivered. Customer service is non existent. 4 emails I sent got ignor... Voir plus
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Have been using them for years however my last order never turnt up and I have tried contacting multiple times and no response.
Ordered 5 really hard to find items for an absolute bargain price to Tenerife, all arrived in good order in only 3 weeks - a miracle on this island. It looks like they're sent standard registered post... Voir plus
I came across Poundlashes on Instagram & was impressed by the prices of the products they sold, particularly as a lot of them were branded. I ordered 2 sets of eyelashes, 2 lipsticks, 2 lip liners &... Voir plus
2,7
Bas
291 avis
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A répondu à 7 % de ses avis négatifs
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Terrible I ordered a range of things
Terrible I ordered a range of things, I’m happy with the lashes HOWEVER the mascara and brow brush arrived broken customer service is terrible and they are telling me that’s how it should arrive? Lol the mascara is all dried out
24 mars 2023
Avis spontané
Réponse de poundlashes.co.uk
Hello,
Thank you for taking the time to leave a review. You mentioned the mascara has dried out but we can see in the photo you sent that this has definitely not dried out. You did not mention any other products being damaged so we have no knowledge about the brow brush. You are welcome to return the items for a refund
Kind regards
Quick delivery great prices and products
25 mars 2023
I ordered a pack of lashes about…
I ordered a pack of lashes about nearly 2 and a half weeks ago and I’ve had no sign of on them at all they would normally take about 5 days to come all it says on the website to track them is placed nothing else
25 mars 2023
Superb value for money
I have to say pound lashes do really give you value for money. I use to buy far more expensive lashes but using pound lashes are exactly the same and last just as long at a fraction of the cost!! The only slight thing I would comment on is sometimes the lashes come packaged and stuck down too much resulting the lash breaking even though I remove as carefully as possible! Other than that a great company and my go to for all my lashes.
25 mars 2023
Order never received
Ordered 27th March, now 8th April and not received anything. Will now attempt to get a refund via PayPal. Avoid.
27 mars 2023
Avis spontané
LOVE
Packaging is always so secure and cute, as well as lashes being good quality! Shipping takes quick too - I only use this site to order lashes 😍 One improvement that can be made is lashes of one design aren’t always the same and look a bit different :)
23 mars 2023
Poor quality
23 mars 2023
Always speedy delivery and consistent…
Always speedy delivery and consistent quality! I bulk order these for clients and they’re always fab!
23 mars 2023
Love these lashes
Love these lashes. Fast delivery excellent company. I love the fact there are lots of options. The lashes are super soft and easy to apply.
22 mars 2023
Will not order again
In total, I have bought a total of nearly £60 of lashes from this company.
Two packs of lashes have broken and fallen off whilst removal gently, the band is not broke, the lash is just dismantled completely so I know it’s not from my conduct. Reached out to CS who state they will not be actioning snytning. Disgusting customer service
4 avril 2023
Avis spontané
Réponse de poundlashes.co.uk
Hi I can see you placed an order for 10 pairs of lashes back in February totalling £19.57 and your email reads “I was really upset to find that one of my new lashes has come detached upon removal from the packet”
we cannot stress enough not to pull the lash from the hairs when removing the lash from the tray,
With you mentioning the band was still in tact this is obvious that the lashes where pulled directly
From the middle and the hairs have detached from the band.
The lashes need to be removed from the very corner with tweezers to ensure the hairs don’t detach from the band, as they are delicate.
Also there was no photos provided throughout the emails to show anything, so we can’t just refund without seeing the lashes.
Sorry you feel this way but we cannot take accountability for damage made by the en user which you have stated in your email the damage was done when taking the lashes out the packet.
Do not recommend at all buying from…
Do not recommend at all buying from this company. I placed my order on the 28th of February it’s 3rd of April now and my parcel has still not arrived. I have contacted them and they take about 3 days to reply, still don’t know what is happening with my order. Judging by the reviews this is not a rear occurrence. Not a reliable site to order from, and the communication is terrible. Gives a bad name to small businesses.
4 avril 2023
Avis spontané
Perfect as always
24 mars 2023
Always delivered quickly
Always delivered quickly, brilliant quality lashes, never had an issue. would definitely recommend to anyone
25 mars 2023
Fast delivery x
24 mars 2023
Great seller fast delivery well…
Great seller fast delivery well packaged and exactly what I ordered Very Happy 😊
23 mars 2023
Such good quality was expecting them to…
Such good quality was expecting them to maybe have that plastic look to them but they are such good quality’s so fluffy can’t believe they were only 90p👀
22 mars 2023
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