Firstly we paid for next day delivery after staying at home the mattress never arrived. It was impossible to get hold of anyone silent night or premier inn at home terrible. Then told been lost 1 week... Voir plus
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We have stayed in premier inn numerous times and have always loved the beds. We noticed you could buy them for the house. I ordered one online through the premier inn website was quick and easy to do... Voir plus
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A lovely quality divan bed and mattress. Very well made and wonderfully comfortable. Very friendly delivery drivers who assembled the bed professionally and removed all packaging, For an extra charge... Voir plus
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A great idea to order the same mattress that you can try out in their hotels so you know what you're getting. Ordering was easy and kept well informed regarding delivery and tracking. Delivery guys we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Écrit par l'entreprise
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Coordonnées de contact
4,5
Excellent
5 k avis
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Réponse de Premier Inn At Home
We're so pleased to hear you found our service quick and easy, and that your items were exactly as expected. Thank you for your positive feedback Joan,
All the best, Louise in Premier Inn At Home
Strange is'nt it
Strange is'nt it. You wake up after a 'bad' night's sleep, and know about it straight away. Go away for a few nights and, on day two, realise you've had two good nights sleep, and no aching back!
And so it was. Back home, I was straight on the PC and ordered the Premier Inn mattress. Next day delivery if ordered before 14:30. Great delivery, very helpful guy's, old mattress taken. Three weeks of bliss since. Don't delay, buy yours today
16 juin 2026
Réponse de Premier Inn At Home
We are so pleased to hear that our mattress has made such a positive difference to your sleep and well-being! It's wonderful to know that you're experiencing "three weeks of bliss" with no aching back. We truly appreciate you recommending us Michael.
Regards, Louise at Premier Inn At Home
Réponse de Premier Inn At Home
We're so happy to hear that everything is going well for you! We appreciate your positive feedback.
Louise, Premier Inn At Home
It was a good experience
It was a good experience. Several days after we returned. We got a parking fine, for parking in the car park of the place we were staying. We tried to contact a person from reception of the hotel, but they never pick up the phone. We are hoping that a copy of a booking confirmation, will help the car parking fine.
Lea. C.
14 juin 2026
Réponse de Premier Inn At Home
We're sorry to hear this Lea, can you please add this to the Premier Inn Hotel page, that way the right teams can be sure to pick it up for you.
Kind regards, Louise at Premier Inn At Home
Lovely mattress very comfy lovely…
Lovely mattress very comfy lovely pillows duvet and mattress protector
16 juin 2026
Réponse de Premier Inn At Home
We appreciate you sharing your positive experience with us Jenny.
Kind regards, Louise at Premier Inn At Home
Pillows.
We have always stayed in Premier Inns and loved the sleep we caught up on. Bought the pillows - 2 firm and 2 soft. Brilliant . Best pillows I have EVER bought.
17 juin 2026
Réponse de Premier Inn At Home
We're so pleased to hear that you've always enjoyed your stays with us Julie and that our pillows have made such a positive difference to your sleep!
All the best, Louise at Premier Inn At Home
Great mattress
I slept on a Premier Inn and loved the mattress so had one and it's wonderful, slept so well since having it.
Delivery on time and mattress was put where we wanted it
16 juin 2026
Réponse de Premier Inn At Home
We're so happy to hear you're loving your new mattress and that it's providing you with such wonderful sleep at home. It's great to know the delivery was on time and convenient for you!
Sam, Premier Inn At Home
Good experience from start to finish
Good experience from start to finish. Bed ordered and delivery made on time. Received a call in the morning on the day of delivery to confirm window of delivery.
Bed made very quickly.
10 juillet 2026
Avis spontané
Réponse de Premier Inn At Home
We're so pleased to hear that your experience, from ordering to delivery, was excellent. Thanks.
Sam, Premier Inn At Home
Réponse de Premier Inn At Home
We appreciate you sharing your positive experience Julie. We're so glad you found our delivery staff lovely.
Sam, Premier Inn At Home
Réponse de Premier Inn At Home
We're delighted to hear that you find our pillows comfortable and that you're pleased with the delivery time. Thank you for your wonderful feedback!
Kind regards, Louise at Premier Inn At Home
From order to delivery was great
From order to delivery was great.
Website is easy to navigate. Placing the order was easy. The information was good.
Delivery was great all placed in the room I wanted it.
15 juin 2026
Réponse de Premier Inn At Home
We're so glad to hear that your entire experience, from navigating our website and placing your order to the delivery and placement of your items, was excellent. We truly appreciate your positive feedback!
All the best, Louise at Premier Inn At Home
The quality of the mattress and pillows…
The quality of the mattress and pillows are excellent a very nice upgrade to what we previously had but one thing that let's this company down is the performance of their delivery company
4 juin 2026
Avis spontané
Réponse de Premier Inn At Home
We are happy to hear you are enjoying the quality of your new mattress and pillows. We truly appreciate your feedback regarding the delivery experience and are actively working to improve any issues.
Kind regards, Louise at Premier Inn At Home
Réponse de Premier Inn At Home
We appreciate you reviewing our mattress. We're so happy to hear you find it comfortable and that the delivery was quick and reliable. It's great to know you feel it was an excellent price!
Kind regards, Louise at Premier Inn At Home
Réponse de Premier Inn At Home
Thanks Christine, that's great to hear.
All the best,
Joel at Premier Inn at Home
Very easy purchase to make
Very easy purchase to make. Delivery staff were excellent. Haven't tried the bed yet but it looks to be just whet we need.
7 juin 2026
Réponse de Premier Inn At Home
We're so glad to hear that your purchase was easy and that our delivery team provided excellent service. We hope you enjoy your new bed!
Joel, Premier Inn At Home
Great product but no email confirmation…
Great product but no email confirmation of order at all.
14 juin 2026
Réponse de Premier Inn At Home
We appreciate your positive feedback on the product. We are sorry to hear about the missing order confirmation and are looking into this.
Joel, Premier Inn At Home
Excellent service
Excellent service, delivery great kept me informed, not as soft as I thought but used to it now, had comfortable sleep
7 juin 2026
Réponse de Premier Inn At Home
We're so pleased to hear you're now enjoying comfortable sleep and have adjusted to your new mattress.
Joel, Premier Inn At Home
Réponse de Premier Inn At Home
We are so glad to hear this Jane. We appreciate your kind words.
Joel at Premier Inn At Home
Did what they said when they said
21 octobre 2025
Réponse de Premier Inn At Home
We're so glad to hear that we delivered on our promises and met your expectations! Thanks for your feedback Stuart.
Joel, Premier Inn At Home
Excellent product
Excellent product and good price for what i got. It was delivered early too. I would definitely order from them again
6 juin 2026
Réponse de Premier Inn At Home
We're so pleased to hear you found our product excellent and well-priced.
Joel, Premier Inn At Home
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