We have stayed in premier inn numerous times and have always loved the beds. We noticed you could buy them for the house. I ordered one online through the premier inn website was quick and easy to do... Voir plus
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Lisez les avis des autres
Firstly we paid for next day delivery after staying at home the mattress never arrived. It was impossible to get hold of anyone silent night or premier inn at home terrible. Then told been lost 1 week... Voir plus
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A lovely quality divan bed and mattress. Very well made and wonderfully comfortable. Very friendly delivery drivers who assembled the bed professionally and removed all packaging, For an extra charge... Voir plus
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A great idea to order the same mattress that you can try out in their hotels so you know what you're getting. Ordering was easy and kept well informed regarding delivery and tracking. Delivery guys we... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our exclusive bed and mattress, made by Silentnight – the UK’s most trusted sleep brand – offer lasting comfort and support. Complete your setup with our cosy duvets and pillows from Sartex Quilts for the hotel-quality sleep you love.
Écrit par l'entreprise
- Our Promise
- As the UK’s largest hotel chain, we’re all about helping our guests rest easy, which is why we want to offer the same peace of mind for our Premier Inn bed customers. Choosing Silentnight as our bed partner to design, test, and create our new beds means that over 75 years’ worth of bed making experience and SATRA approved testing has gone into every mattress. Together, we’ve worked hard to create a hotel quality bed that customers will love.
Our Customer Guarantee
5 Year Guarantee
When you buy our Premier Inn bed, you can look forward to the same friendly, reliable service that we provide for our guests. From super-comfy beds made to the highest standard to our handy customer service team and five-year guarantee, our customers can always rest easy with us.
Coordonnées de contact
4,5
Excellent
5 k avis
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Soft Pillows
The Soft Pillows were perfect. The quality was as promised. Really happy with my purchase.
6 juin 2026
Réponse de Premier Inn At Home
We are so glad to hear this Gillian. Thank you for your kind words!
Sam at Premier Inn At Home
Réponse de Premier Inn At Home
We're so pleased to hear you find our duvet warm and cozy. Thank you for sharing your positive experience; we truly appreciate it Nicola,
Sam at Premier Inn At Home
Very Comfortable
Ìno issues, mattress is great, very comfy and looks well made. Taking old mattress away was a real bonus
5 juin 2026
Réponse de Premier Inn At Home
We're so pleased to hear you're enjoying your new mattress and find it comfortable and well made.
Sam at Premier Inn At Home
An expensive mistake
This must be at least the third request for a review that I have received from you. As I left a review a while ago. To add, it actually appears that I am allergic to the memory foam used in the mattress. This never happened on our 3 night stay at Premier Inn, Pickering I can only assume that the makeup of the two mattresses is different. A very expensive buy that will have to be replaced.
5 juin 2026
Réponse de Premier Inn At Home
We appreciate you taking the time to provide this feedback. We are truly sorry to hear about your experience with the mattress. This contains memory fibres, not memory foam. We understand your frustration with receiving multiple review requests and the discomfort this situation has caused. We are reviewing our processes to prevent this from happening again.
Ben at Premier Inn At Home
Réponse de Premier Inn At Home
We're so glad to hear we met your expectations and provided good value. Thanks Spencer.
Sam, Premier Inn At Home
The comfiest mattress ever!
28 mai 2026
Réponse de Premier Inn At Home
We're absolutely delighted to hear that Fiona. Thank you for sharing your wonderful experience with us.
Sam at Premier Inn At Home
delayed delivery
Mattress seems fine but website gave the impression of next day or a few days delivery. However when we looked a delivery date options they were weeks away. We ordered the bed on 2nd June and the first date was 23rd June.
2 juin 2026
Réponse de Premier Inn At Home
We appreciate your feedback regarding our delivery expectations. We understand your frustration with the delivery timeframe not aligning with the initial impression from our website. We are actively reviewing our website messaging to ensure clearer communication about delivery options.
Kind regards
Joe
Premier Inn At Home
Timely delivery and effortless changeover
Timely delivery and effortless change of mattresses. The mattresses are every bit as comfortable as I hoped they would be and most certainly have increased my quality of sleep. The delivery team were polite and efficient to make changeover painless.
4 juin 2026
Réponse de Premier Inn At Home
We're so happy to hear that your mattresses were delivered on time and that the changeover was effortless. It's wonderful to know they've increased your quality of sleep Wendy
Kindest regards
Joe
Premier Inn At Home
Good service
Fairly straightforward online ordering process but once mastered it all worked. Delivery was well coordinated but there was a mix up that was quickly resolved with divan and mattress delivered separately on the same day. The lads were courteous and efficient with the delivery.
Once unpacked we enjoyed the Premier Inn bed experience at home.
17 juin 2026
Réponse de Premier Inn At Home
We're delighted to hear that you're enjoying the Premier Inn bed experience at home! We appreciate your feedback regarding the ordering process and are glad our team could quickly resolve the delivery mix-up.
Premier Inn At Home
We were happy at first
We were happy at first, but after just 1 month the mattress has uneven lumps and wavy compressed areas that make it very uncomfortable. I expected better durability from a new mattress Hoping for a quick warranty replacement or fix.
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27 mai 2026
Réponse de Premier Inn At Home
We are concerned to hear about the issues you're experiencing with your mattress so soon after purchase. We appreciate you bringing this to our attention. We are committed to ensuring our products meet durability expectations and will investigate this matter for you.
Kind regards
Joe
Premier Inn At Home
Réponse de Premier Inn At Home
We're so pleased to hear you're happy with your new mattress and that our delivery service met your expectations. Thank you for your positive feedback Michael!
Kind regards
Jenny
Premier Inn At Home
Love the mattress so comfortable…
Love the mattress so comfortable amazing fast delivery well worth the money
3 juin 2026
Réponse de Premier Inn At Home
We appreciate you reviewing our mattress. We're so happy to hear you find it comfortable and that the delivery was fast. It's great to know you feel it was well worth the money Mandy!
Kind regards
Joanne
Premier Inn At Home
The pillows ordered are great.
The pillows ordered are great.
The order was also delivered quickly.
Only issue was I didn’t receive a confirmation email.
3 juin 2026
Réponse de Premier Inn At Home
We are so glad to hear you are enjoying your new pillows and that your order arrived quickly! We appreciate you bringing the confirmation email issue to our attention. We are always working to improve our processes and will make sure this is resent for your records.
Kind regards
Joe
Premier Inn At Home
Pillows fab will def be ordering more…
Pillows fab will def be ordering more along with duvets for my spare rooms
27 mai 2026
Réponse de Premier Inn At Home
We're so pleased to hear you love our pillows and are considering our duvets for your spare rooms Brenda. Thank you for your wonderful feedback.
Kind regards
Jenny
Premier Inn At Home
Rooms are tidy and nice place to stay
Rooms are tidy, the beds are always comfortable and the breakfast in the morning is brilliant. The mattresses are so comfortable that we ordered one and am very happy with it. Great.
5 octobre 2025
Réponse de Premier Inn At Home
We're so happy to hear you find our rooms tidy, the beds comfortable, and the breakfast brilliant! It's wonderful that you enjoyed our mattresses so much you decided to purchase one for your home.
Kind regards
Jenny
Premier Inn At Home
Fantastic mattress
Fantastic mattress, great quality and brilliant price. Delivered on time and fitted on your bed and all packaging taken away, what more could you ask for. I will be buying more.
31 mai 2026
Réponse de Premier Inn At Home
We're so pleased to hear you're delighted with your new mattress and the delivery service! It's wonderful to know you found the quality and price brilliant, and that everything was handled so smoothly. We appreciate your positive feedback Paul.
Kind regards
Joanne
Premier Inn At Home
It is a comfortable mattress
It is a comfortable mattress, replacing a Premier Inn matress we bought several years ago.
I was however disappointed to note that withing 10 days there were noticeable dips where we lay. Hopefully it is simple settlement.
Delivery driver and mate were quick and tidy. A phone call warning when theyb were soon to arrive was also a help,
25 mai 2026
Réponse de Premier Inn At Home
We are pleased to hear you find your new mattress comfortable and appreciate your kind words about our delivery team. We understand your concern regarding the dips and want to assure you that initial settlement can occur however with regular rotation, this should not become an issue. We are here to help if you have any further concerns.
Kind regards
Joanne
Premier Inn At Home
The mattress was great
The mattress was great. Delivery was on day planned. Received called stating 30 mins to hour and after 2 hours they showed up after mentioning to the delivery drivers they are not at my address or area as was in a different location.
13 juin 2026
Réponse de Premier Inn At Home
We're glad to hear you're enjoying your new mattress! We appreciate your feedback regarding the delivery experience and the delay you encountered. We are always working to improve our scheduling and communication processes to ensure a smoother experience for our customers.
Kind regards
Joanne
Premier Inn At Home
Love this mattress
Love this mattress. Lovely depth for use on a bedstead too. Delivery was excellent. The mattress was handled with care and put in place carefully too. Would recommend.
2 juin 2026
Réponse de Premier Inn At Home
We're delighted to hear you love your new mattress! It's also wonderful to know the delivery was excellent and handled with such care. We appreciate your recommendation.
Kind regards
Joanne
Premier Inn At Home
Réponse de Premier Inn At Home
We are so pleased to hear that you are enjoying your lovely new pillows and that they arrived so quickly. Thank you for your feedback Kary!
Kind regards
Joanne
Premier Inn At Home
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