Price & Buckland Avis 

1 896
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good quality products, well organised and reliable business. I had one small issue with a faulty clip tie which was resolved within 24 hours. I was able to speak to a customer services rep on the ph... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy-to-navigate website with fast and efficient delivery. I had a question that was answered promptly, and although exchanges are not offered, returning a jumper that was too large was simple and has... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We unfortunately received an item of school wear delivered that was not as advertised. After contacting customer services, a prompt and efficient response was received from Megan Smith. Problem resolv... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Our kids' school made the switch to Price and Buckland about a year ago and I'm not impressed. The logo cardigans and sweatshirts, for example, which are an obligatory element of the school uniform,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'uniformes
  2. aussi dans
  3. Fabricant de vêtements de sport
  4. Fabrique de textile
  5. Fournisseur de textile
  6. Magasin de fournitures scolaires

Écrit par l'entreprise

Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(1 896)

64 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Easy to use, great quality

Easy to use online all set up for each particular school, delivery always on time, great products.

19 décembre 2025
Avis spontané
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Réponse de Price & Buckland

Stacey,
Thank you so much for your positive feedback and I am so pleased you approve of our service. Have a great Christmas,
Best wishes,
Annthony Buckland

Noté 5 sur 5 étoiles

Speedy delivery of the uniform i ordered

5 novembre 2025
Avis spontané
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Réponse de Price & Buckland

Mrs Shand,
Great to hear you like our speedy delivery. I will pass your message on to my despatch department. Have a lovely Christmas and we look forward to being of service in the New Year.

Best wishes,

Anthony Buckland

Noté 2 sur 5 étoiles

Low quality, split in under half a term

I contacted the team at Price and Buckland as the lining from a blazer I ordered started coming away from the neck after less than a half terms worth of use. I sent a photo to them to show where it had come loose too. Price and Buckland response was that it had been pulled - which it hadn’t. My son has autism, is over 6ft tall and would not allow anyone to grab it or pull it for starters - he’s always taken good care of his clothing, he’s not a rough and tumble child. Price and Buckland said I could send it back to them for repair but I couldn’t do this as my son would get into trouble at school for not having a blazer, meaning I’d have to purchase a second one just to get the first one fixed (good try there P&B). They then said I could have a very small discount on my next purchase if I get it repaired myself. I took the blazer to an independent seamstress who told me that the lining had been sewn on too tightly around the neck and this is why the seams came apart. The seamstress had to do a bit of jiggling around with the material to make it looser stitched as there was not enough lining on the neck of the blazer to allow for my son to move around in it without causing tension on the seams. I informed Price and Buckland of this and they responded with the same ‘it’s not our fault’ rubbish. I think I’ll take the word of my local seamstress with more than 25 years experience over your quality assurance team that had one photo sent to them.

I have issue with the fact that this company is the only place my child’s blazer is available from. If there were more choice of where to purchase, I’m sure the quality would be a lot better. As it is they are free to deny accountability and push out tat to parents who need to fork out a fortune for their cheap material and low quality production. It’s a farce.

I’m only giving a two star as the P.E. Tops have washed well.

13 octobre 2025
Avis spontané
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Réponse de Price & Buckland

I am very sorry to hear of your disappointment. We offered to either repair the blazer or give you a 20% discount on a replacement blazer because we genuinely felt the issue was not down to a manufacturing fault. Had we been able to actually see the blazers itself, rather than just a photograph, we might have come to a different conclusion. I appreciate, had you returned it, your son would have needed a blazer to wear to school but I would have hoped the school would be understanding and may well have had a second hand one to offer whilst we looked at the issue.

Once again, I am sorry you are disappointed in the way we handled your complaint.

Kind regards,

Anthony Buckland

Noté 5 sur 5 étoiles

Above and beyond all expectations..

My child is neurodiverse and has sensory issues with clothes. They will often only tolerate wearing the PE kit (even when not at school).
As Price &Buckland are the company the school use for their branded items, I contacted them to see if it was possible to order/purchase non branded items (for daily wear). Even though unbranded items are not really their remit, everyone at P&B have really put themselves out and helped in way that far exceeded anything I could have hoped for by creating a bespoke order for me in just a couple of days. They have been absolutely amazing! I am blown away by their kindness and understanding, they have no idea how much this has meant to me..

27 octobre 2025
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Réponse de Price & Buckland

Victoria,
I am so pleased we were able to help and thank you so much for taking the time to get in touch and leave such a lovely review. I know Claire, who you were dealing with, was particularly keen to help. We are very aware of how difficult it can be to find clothes that are tolerable for children with neurodiverse and sensory issues to wear and are so happy to have been of help on this occasion. Best wishes to you and your daughter,
Anthony Buckland

Noté 5 sur 5 étoiles

Great customer service & helpful team.

Great customer service & helpful team.

We get our kids uniforms from them and have had issues with delivery. They always sorted out any problems and are very helpful and always get back to you.

10 out of 10.

7 octobre 2025
Avis spontané
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Réponse de Price & Buckland

Jason,
Thank you so much for your feedback and i really appreciate you taking the time to send in the 5 star review.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

They were extremely quick in shipping…

They were extremely quick in shipping our order. We did an in year school move , place the order on a Friday afternoon and had it dispatched on Tuesday. The chat service on the website is also super efficient. Megan was very kind, helpful and quick in answering my question. Thank you very much!

23 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Alina,
I am so pleased everything worked out so well and you were happy with the service we provided. I will pass your kind words on to my customer services team.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

I would like to say thank you

I would like to say a big. Thank you to Dianne the lady expert  in customer services who helped me with my order. As I only needed, the 2 items and was having problems. She guided me at first I didn't quite understand what I needed to do I have worked it out now and I would like to thank her very much for taking the time to guide me and to help me with the issue I was facing I am grateful and I have now place my order and my son will have his items. I would always recommend  price and Buckland the customer services have always been on hand and ready to help thank you again. 

Mrs Nash

19 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Mrs Nash,
Thank you so much for getting in touch and leaving such great feedback. Dianne is on holiday but as soon as she gets back I will pass on your comments and give her a big 'thank you'. Many thanks for taking the time to leave your review and i am so pleased you're happy with our service.
Apologies for the delay in getting back to you but I have ben away on holiday as well!
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

Speedy delivery

Speedy delivery, easy to navigate website.

8 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Galina,
Many thanks for your feedback and I am so pleased you found ordering really straightforward. Great to hear you also appreciated our speedy delivery.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

Awesome experience delivery was very…

Awesome experience delivery was very quickly and very good quality uniform aswel very happy with my order giving 5 stars 🌟

8 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Nazia,
Thank you so much for taking the time to give us a 5* review and I am delighted to hear you're so happy with the service and garments we've supplied. We strive to offer an efficient service and I am pleased to hear it's appreciated.
Many thanks,
Anthony Buckland

Noté 1 sur 5 étoiles

Poor Quality Jumper and Unhelpful Customer Service

I have been a loyal customer of Price & Buckland for many years, buying school uniforms for all three of my children, and have never had a problem until now. Unfortunately, the jumper I recently purchased was of very poor quality. After washing a few times, the red fluff from inside the jumper continued to transfer onto white shirts, leaving them covered in fluff and badly discoloured. The shirts are now permanently ruined.
When I raised the issue, it was handled by a person named Laura, who advised me to use a lint roller to try and get rid of the fluff. This advice was unhelpful, as the damage had already been done. I am now left out of pocket, as I will have to purchase a replacement uniform, which is not cheap.
I am extremely disappointed by both the poor quality of the garment and the dismissive handling of my complaint. After years of purchasing from this company, this experience has left me very let down.

Reply to Anthony below message,

Perhaps your company should look at sourcing better quality jumpers that don’t leave fluff and cause damage to other clothing.

8 septembre 2025
Avis spontané
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Réponse de Price & Buckland

I am very sorry to read your complaint. Unfortunately all sweatshirts have this issue where some of the fluff comes off from the brushed inside of the garment. This can't be avoided and that's why we put a sticker on the garment to advise washing prior to wearing. This helps remove most of the loose fibres but, as you have found, fluff can still be transferred. I really am very sorry for your disappointment.
Kind regards,
Anthony

Noté 5 sur 5 étoiles

Quality uniform

Early delivery and good seller would definitely recommend

8 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Habiba,
Many thanks for recommending us. It's really appreciated and I am so pleased your delivery arrived early.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Fast and efficient service even with a…

Fast and efficient service even with a special request for a custom piece of uniform.

7 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Nic,
Great to hear everything ran smoothly for you and I am pleased we were able to accommodate the customer garment. Many thanks for your comments.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Good customer service.

Easy to order from website.
Delivery is fast.
And if for any reason there is a problem, they are super helpful to get it resolved.

6 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Phil,
I am so pleased you've highlighted our helpful customer service. We try incredibly hard to offer not just high quality uniform but a service to match. Lovely to hear it's appreciated.
Kind regards,
Anthony Buckland

Noté 2 sur 5 étoiles

Items I ordered are very very small !

Items I ordered are very very small !! My 4 year old had to have a 7-8 size and my 8 year old needed 9-10 year old size . Was a nightmare to return after waiting 15 days for it to arrive. After booking in a collection with Royal Mail to return the items . Royal Mail never collected the package . I then had to return myself at the post office . With a busy work life myself this was very inconvenient. I preferred the last uniform company where we could return to the school .
I think I will be buying plain uniform without the logo in future seems way too much hassle and too long a wait for it to arrive .

3 septembre 2025
Avis spontané
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Réponse de Price & Buckland

Nic,
I am very sorry to hear you found our garments are on the small side. As a general rule, our garments tend to be generous side, so I will check with our quality control team that nothing's changed. I suspect the items you ordered were ones we buy in from other suppliers rather than ones we manufacture in our own factory. We tried to encourage parents and carers through school and direct emails to order before 1st August and I appreciate those that ordered after this date have received a slower delivery. I am sorry your experience with Royal Mail was less than adequate. Thank you for the feedback which I will take note of.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Excellent service

Excellent service, arrived exactly on time, was given updates on delivery time and so easy to order on line.
Sizing of cardigan was perfect.

16 juillet 2025
Avis spontané
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Réponse de Price & Buckland

Maria,
I am delighted the speedy service met your expectations and that the sizing was as required and true to size. Thank you for getting in touch and we look forward to receiving any orders you may wish to place in the future.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Easy to find and order uniform

Easy to find and order uniform. Arrives in good time. I have had a return before and it was quick and simple. Good quality clothing too.

23 juillet 2025
Avis spontané
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Réponse de Price & Buckland

Anya,
I am delighted you're so happy with the quality of our uniforms and the speed of delivery. I am also pleased to hear our free returns service proved to be helpful. Thank you for the feedback.
Regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Excellent service

Excellent service, prompt and easy to navigate website

6 septembre 2025
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Réponse de Price & Buckland

Charlotte,
It's great to hear you found the ordering process easy to navigate and that you received a quite delivery service. Thanks for getting in touch.
Regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Efficient service throughout

Efficient service throughout. I did a return without any issues and reordered. Obviously gave plenty time before the new term began is key. Great company!

11 août 2025
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Réponse de Price & Buckland

Mrs Lambert,
Ordering before the advertised 1st August cut-off date is certainly very helpful and ensures a speedy delivery..........and time to return anything that isn't right. It's great to see you received such an efficient service.
Many thanks for the 5 stars!
Regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Price & Buckland were very efficient in…

Price & Buckland were very efficient in sending the uniform out. Also I spoke to them on the phone they were very friendly, very efficient and very helpful in answering my question. Also the uniform looks well made and very smart.

24 juillet 2025
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Réponse de Price & Buckland

Val,
Thank you for highlighting the positive experience you've had ordering from Price & Buckland. I will pass your comments on to my customer services team who work so hard, especially at this time of year, to provide an excellent service.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Quality uniform

I can always trust that the uniform is fantastic quality and will last.

6 septembre 2025
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Réponse de Price & Buckland

Hayley,
As a long term customer of ours I am so pleased to see that our quality of service and uniform continues to reach expectations. Thank you for your positive feedback.
Many thanks,
Anthony Buckland

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