Always a pleasure to work with these folks. The printing is top notch and the customer service is fantastic. The book looks great and showed up earlier than expected.
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Lisez les avis des autres
So far everything has been great and right on schedule. The quality of the hardcover that I got was actually better than I was expecting which was a huge relief! The only thing left is the quality of... Voir plus
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Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Voir plus
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From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Voir plus
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À propos de l'entreprise
À propos de PrintNinja
Écrit par l'entreprise
Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.
PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.
Here’s how we do it:
Our American Office:We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.
Our Chinese Office:We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.
Our Logistics Experience:We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.
Our Size:This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?
We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.
We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.
Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.
It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.
Why Print With PrintNinja?
Écrit par l'entreprise
Coordonnées de contact
1560 Sherman Ave Suite 910 , 60201, Evanston, Etats-Unis
- 877-396-4652
- customerservice@printninja.com
- www.printninja.com
4,7
Excellent
2 k avis
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High-quality and Reliable
Print Ninja is reliable and did a great job. They went above and beyond to make sure everything was aligned for my graphic novel.
Highly recommend doing business with them.
15 décembre 2025
Réponse de PrintNinja
Good Afternoon Daniel!
We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums. Hard copy proof sheets are still available through our international service (which is fantastic). You can ALWAYS count on us for thorough and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great customer service but…
Great customer service! Jenn and Laura are the best! A+!! No joke…best I’ve seen.
But
PN is no longer offering the services I need after moving all printing to China so that’s a D-.
22 janvier 2026
Réponse de PrintNinja
Good Afternoon Phil!
First and foremost...we cannot put into words how much your trust and partnership mean to us. We agree Jen and Laura are incredible at what they do and truly show how much they care with all of their clients. We were all gutted about the Domestic operation closing - be assured of that! Please don't hesitate to reach out to Laura when the time comes for a new project with a larger order demand.
Have a wonderful rest of your day!
Reliable and Timely!
The team was responsive, and I as always. Delivery came in just as expected.
25 janvier 2026
Réponse de PrintNinja
Good Afternoon Sandra!
First and foremost...10 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy we delivered right within our estimate as well! Please don't hesitate to reach out to us when the time comes for a new project.
Have a wonderful rest of your day!
A fantastic, high quality print option for independent author/illustrators
My experience with PrintNinja has been nothing short of fantastic. Jen, the pre-press agent who helped with my first project, was beyond patient and extremely helpful to me when I had lots of questions—even when I kept making simple formatting mistakes that created extra work on her end. The overseas shipping does take quite a few weeks but that’s understandable. And when my shipment finally did arrive I was so overjoyed by the quality of my graphic novel. I was so nervous to see the first copies, but the quality was absolutely perfect. I plan to continue working with PrintNinja for my ongoing graphic novel series, and highly recommend their services to other author/illustrators!
25 janvier 2026
Réponse de PrintNinja
Good Afternoon Whitney!
We are so thrilled to hear that your first time partnering with us was such a success! We cannot put into words how much your trust and partnership mean to us. We agree Jen is incredible at what she does and truly shows how much she cares with all of her clients. Isn't that offset quality stunning?! We agree the project is absolutely beautiful in person. Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!!
Have a wonderful rest of your day!
Wonderful staff who answered all my…
Wonderful staff who answered all my questions and helped to provide an amazing finished product.
9 janvier 2026
Réponse de PrintNinja
Good Afternoon Dustin!
We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums for projects. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Communication was generally…
Communication was generally good;however, it was very disappointing to learn that I could only receive the proofs that I paid for and found not complete the project through rhe same company. I had to seek out other companies and get proofs from them too. Wru inconvenient
22 janvier 2026
Réponse de PrintNinja
Good Evening Robin!
We understand it must have been difficult to find a new vendor for your Domestically printed deck. Please be assured the closure came on suddenly for all of us as well. We are happy to hear your experience with communication was overall greatly received! Please don't hesitate to reach out to us at customerservice@printninja.com if an order of 500 units is in your future. Have a wonderful rest of your evening!
I got a sample pack today but…
I got a sample pack today but unfortuntely had to pay customs tax on it without any prior warning. Also, I keep getting an automated email from the team.
19 janvier 2026
Avis spontané
Réponse de PrintNinja
Hi Sue. We will reach out to get more information from you about the issue. Our apologies.
Great experience from start to finish
Great experience from start to finish, from help setting up files, proofs, advice, and shipping . Campbell and Jen were so helpful and responsive. The final product came out fantastic. I would highly recommend them to anyone needing to print a book.
26 décembre 2025
Réponse de PrintNinja
Good Morning Aron!
We are so thrilled to hear your first time partnering with us was such a success! We agree Jen and Campbell are incredible at what they do and truly show how much they care with all of their clients. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us. Please don't hesitate to reach out to us when the time comes for a new project. We cannot wait to see what's next!!
Have a wonderful rest of your day!
Took my money and ghosted
I paid them 10 days ago for a sample pack. I exchanged details over email with a customer service rep. Now their emails are bouncing back, and there's no reply from the general inbox. I see them commenting here that they closed their domestic service last month. If that applies to my order, they shouldn't have taken my money or corresponded with me in the first place. I don't know where else to go for an answer or a refund.
16 janvier 2026
Avis spontané
Réponse de PrintNinja
Hi Adam, so sorry to hear about this. Can you please email our manager Jeff directly? He'll sort this out for you right away. Jeff@printninja.com. Apologies again.
Update. We did not hear back from this customer.
These people are incredible!
These people are incredible! Very patient and helpful explanations, even for first-timers. Sam was kind and attentive, and the online tutorials were game-changers. Everything came out way better than I expected. I can't recommend Print Ninja enough.
9 janvier 2026
Réponse de PrintNinja
Good Afternoon Clara!
We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums. Hard copy proofs are still available through our international service (which is fantastic). You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Sam was an amazing manager for the team! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Book production quality great
Book production quality great. Disappointed that there was no internal packaging or corner protectors for the individual boxes which were in all my prior orders. All that was in the box besides the books was a thin sheet of cardboard and bare books. This will result in more books damaged as the individual boxes are moved around and sent out to retailers. My prior books were all carefully packed this way and my prior experiences were that the account executive assigned always thoroughly reviewed my orders and explaining options, particularly on packaging for large orders. I am still stunned that they were packaged with no internal protection.
25 décembre 2025
Réponse de PrintNinja
Good Morning Stephen!
First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. Maggie will be reaching out as soon as possible to discuss the internal packaging and the expectations in that regard.
Have a wonderful rest of your week!
Working with PrintNinja was an absolute…
Working with PrintNinja was an absolute pleasure from beginning to end. This was my first time producing a custom product at this scale, and the entire process was handled with clarity, professionalism, and genuine care.
The pricing was extremely competitive without any feeling of corners being cut. The quality of the final product exceeded expectations, and every detail, from materials to packaging, was executed beautifully.
What truly set the experience apart, though, was the customer service. Sam and Simon were both outstanding. They were responsive, patient, proactive, and incredibly knowledgeable. No question felt too small, no request felt like a burden, and communication was clear and timely throughout. I always felt supported and confident that my project was in good hands.
PrintNinja made what could have been a stressful, complex process feel smooth and even enjoyable. I would wholeheartedly recommend them to anyone looking for high-quality manufacturing with real humans who care deeply about doing great work. I’ll absolutely be working with them again.
10 décembre 2025
Réponse de PrintNinja
Good Afternoon Tobin!
We are so thrilled to hear your first time partnering with us was such a wonderful experience! We cannot put into words how much your trust and partnership mean to us. We agree that Simon and Sam are incredible at what they do and truly show how much they care with all of their clients. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!
Have a wonderful rest of your day!
Exceptional Quality & Overall Experience
I had an exceptionally great experience working with PrintNinja and I am extremely happy with the coloring books I ordered from them. The overall print quality came out amazing! The books look beautiful, feel high quality, and I’m genuinely thrilled with the final result. I ordered 100 books, and the vast majority were absolutely perfect.
There was one minor misprint where an extra color testing page appeared randomly in the middle of a single book, and one book had slightly off cover trimming that left a small white border at the bottom. Neither issue was a major concern for me, especially since all the other books were completely fine.
My only real area of feedback would be communication and shipping updates. Occasionally waiting up to 24 hours for an email response was a bit anxiety-inducing for me personally, especially being my first project like this, and the shipping updates felt slower than expected. That said, these were small issues compared to the overall quality and professionalism of the service.
Despite those minor points, the experience was absolutely amazing, and I would 100% use PrintNinja again for future coloring book projects. I’m incredibly happy with how everything turned out and would confidently recommend them to other artists and creators.
11 novembre 2025
Réponse de PrintNinja
Good Afternoon Ashley!
We are so happy to hear your first time partnering with us was such a success! That being said, unfortunately, I do want to alert you that our Domestic service has closed up shop. For future projects, please be sure to reference the calculator for order minimums and the website for shipping estimates. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Our international offset quality is outstanding. If you are interested in seeing some international samples, please let Laura know!
To address your concerns...
Laura will be reaching out about the printing concerns, so please be on the lookout for that email.
We completely understand the anxiety! We are a very small team. Please be assured that if you waited the maximum 24-hour response time, it is because it took your team that amount of time to get to your inquiry.
Well noted about the shipping updates. Your recommendation has been passed along to the team.
Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day and happy 2026!
6 books weren't printed correctly
6 books weren't printed correctly. In the same email notifying of the issue, I asked to order one more batch and was told I'd receive a credit for the 6 books on my new order they just needed pictures. We were traveling for Christmas and I sent the pictures the next day. Then suddenly they reply stating they won't be printing my new order and if I wanted I would have to order 3x as many as I asked for and it would be an overseas purchase. Very untrustworthy. I will never order with them again.
29 décembre 2025
Réponse de PrintNinja
Good Afternoon Elizabeth,
Please know we understand your frustration and that you were caught off guard. Luckily, we were able to refund you for the 6 affected copies of your Domestic project ASAP. In all transparency, the closure is very painful for our team as well. The minimum order quantity of 250 units for perfect bound projects stems from the manufacturing method that takes place overseas, so a 6-unit order is not possible from a production standpoint. If you would like further clarity or information on the differences between digital and offset, please reach out to Laura at laura@printninja.com, and she would be happy to dive in deeper.
Our most sincere apologies again. Wishing you all the best.
great quality
great quality, communication & fast shipping, I recommend Printninja to independent creators all the time!
27 décembre 2025
Réponse de PrintNinja
Good Afternoon Mike!
First and foremost...58 orders with us now. That is ABSOLUTELY INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. That being said, unfortunately, our Domestic service has closed up shop. We are all deeply saddened by this news and understand this will be inconvenient for our customers. For future projects, please be sure to reference the calculator for order minimums for saddle-stitch projects and the website for shipping estimates. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project or if you have any outlying questions regarding the Domestic closure.
Have a wonderful rest of your day and happy 2026!
Wheels
Real people helped me figure out the saddle-stitch page order. The books came on time, happy customer.
19 décembre 2025
Réponse de PrintNinja
Good Afternoon Andy!
We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the website for shipping estimates for saddle-stitch projects. Hard copy proof sheets are still available through our international service (which is fantastic). You can ALWAYS count on real human interaction for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
An excellent service for board games
An excellent service for board game components - professional, courteous, and ready to help with the process. Will be using them again!
26 décembre 2025
Réponse de PrintNinja
Good Afternoon CJ!
We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums for board game projects. Hard copy proofs are still available through our international service (which is fantastic). You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Good client services and quality…
Good client services and quality printing - it takes while to get in the mail but is what it is -
26 décembre 2025
Réponse de PrintNinja
Good Afternoon Randall!
We are so happy to hear your first time partnering with us was overall a great success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process, as well as top-tier quality. Unfortunately, standard ocean shipping does come along with an estimated 6-8 week travel time, but your order was delivered right in that window (which is fantastic!). Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Top notch customer care and product!
From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing is high quality, and the books arrived packaged to keep them pristine until they get into our client's hands. This is the 3rd time PrintNinja has printed books for us, and each time we've been impressed with their service.
26 décembre 2025
Réponse de PrintNinja
Good Afternoon Kathy!
First and foremost...we cannot put into words how much your trust and partnership mean to us. You can always count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding?! The team in China takes excellent care packing and protecting our projects for that long journey across the ocean. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!
Have a wonderful rest of your day!
PrintNinja has done two projects for me…
PrintNinja has done two projects for me and both times they were very helpful with proofing and got the materials to us ahead of schedule. High quality, good price, I plan on working with them many more times.
21 décembre 2025
Réponse de PrintNinja
Good Afternoon!
First and foremost...4 orders with us now in the books. That is INCREDIBLE!! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Thrilled to also hear project's have arrived ahead of schedule as well. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next.
Have a wonderful rest of 2025!
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