My experience as a new independent press and author, with PrintNinja has been high quality. From the first communication with Laura, to the delivery of the books, I have had a very positive experience... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always a pleasure to work with these folks. The printing is top notch and the customer service is fantastic. The book looks great and showed up earlier than expected.
L'entreprise a répondu
So far everything has been great and right on schedule. The quality of the hardcover that I got was actually better than I was expecting which was a huge relief! The only thing left is the quality of... Voir plus
L'entreprise a répondu
I disliked how slow the process was to get my initial proof and also how slow my assigned agent was to respond. The prepress instructions were also NOT clear on the website or FAQ and I hope they fix... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de PrintNinja
Écrit par l'entreprise
Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.
PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.
Here’s how we do it:
Our American Office:We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.
Our Chinese Office:We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.
Our Logistics Experience:We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.
Our Size:This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?
We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.
We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.
Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.
It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.
Why Print With PrintNinja?
Écrit par l'entreprise
Coordonnées de contact
1560 Sherman Ave Suite 910 , 60201, Evanston, Etats-Unis
- 877-396-4652
- customerservice@printninja.com
- www.printninja.com
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This was my first time having my game…
This was my first time having my game printed. Laura and Jen were super helpful and answered all my questions. Which is important to me. As this was my first time I wanted to learn the language and make sure the communication was clear. I asked some very simple questions and Laura and Jen answered them and encouraged more questions.
2 août 2025
Réponse de PrintNinja
Good Morning Chris!
We are so happy to hear your first time partnering with us for your game project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Jen and Laura are incredible at what they do, and both truly show how much they care with all of their clients. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!
Have a wonderful rest of your day!
PrintNinja is Amazing!
PrintNinja did an amazing job with my project! I designed an oracle deck and did a lot of research before deciding to work with PrintNinja on printing it. The reviews were right. They were so helpful and thorough throughout the process. They answered every question and concern I had and made sure I knew next steps and the process. This project also happened during the Tariff increase and Simon was amazing at helping me navigate that and still managed to get my project delivered on time and with beautiful results. The finished project is beyond what I could have hoped for! The materials they offer are high quality and reasonably priced. The cards are strong and beautifully printed. This was my biggest project to date and I am so happy I worked with PrintNinja!
2 août 2025
Réponse de PrintNinja
Good Morning Melanie!
We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are happy to hear Simon was able to navigate the tariff craziness with ease - he is incredible at what he does. Isn't that traditional offset quality stunning?! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
2000 copies of my first comic…
I printed 2000 copies of my first comic book had no complaints about the entire price and the process. Comic #2 will be done in a few weeks and I would never consider taking my business elsewhere.
2 août 2025
Réponse de PrintNinja
Good Morning Quintin!
We are so happy to hear your first time partnering with us was such a success. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a comic #2. We have some great return customer incentives we would love to offer you.
Have a wonderful rest of your week!
Have a wonderful rest of your day!
Extremely satisfied
I’m super happy with how the decks turned out!!
Also really grateful to the team for being so patient and understanding about the uncertain tariff situation. Had such a great experience with PrintNinja, I hope to print with them again.
6 juillet 2025
Réponse de PrintNinja
Good Afternoon Michelle!
We are so happy to hear your first time partnering with us on your Oracle project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy to hear you were pleased with how we navigated the tariff craziness. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great!
I’ve placed about 5 small comic book orders with Printninja since last year, and all of them have turned out great! I’ve already recommended this service to fellow comic artists at Artist Alleys and the like. Thanks especially to Laura, Jen, and Sam for being helpful and communicative during the ordering and proofing process. You all are definitely my go-to printing service!
28 juillet 2025
Réponse de PrintNinja
Good Afternoon Summer!
First and foremost…7 Domestic orders with us now. That is AMAZING! We thank you so much for your trust and partnership. Thank you so much for passing along the recommendations to your fellow artists. You can ALWAYS count on Laura, Sam and Jen for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. Can't wait to see what you have coming next!
Have a wonderful rest of your day!
They were so patient with my cards I…
They were so patient with my cards I made since I could not get the size right, but they ended up coming out perfectly. Thank you!
24 juillet 2025
Réponse de PrintNinja
Good Afternoon Lisa!
We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on Jen for quick, thorough, and kind communication throughout the process. Isn't that quality stunning! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
PrintNinja is the best!
PrintNinja is a sponsor of our work at the Boston Comic Arts Foundation. We're grateful for this generous support and impressive service!
19 juillet 2025
Réponse de PrintNinja
Good Morning S. Matt!
We are so lucky to have been given the opportunity to partner with the Boston Comic Arts Foundation and sponsor MICE. We look forward to the event every year! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as stunning quality. Looking forward to 2026!
Have a wonderful day!
Réponse de PrintNinja
Good Morning Rachel!
We are so happy to hear your first time partnering with us on your board book project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as stunning quality. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Réponse de PrintNinja
Good Morning Emily!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as top-tier quality. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
very good service and response time
24 juillet 2025
Réponse de PrintNinja
Good Afternoon Arthur!
We are so happy to hear your rush Domestic reorder was a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project.
Have a wonderful rest of your day!
Print Ninja gets all the stars
Print Ninja has completed two large projects for me and I have been so impressed with the quality of their printing as well as the customer support through the whole process. Even during the crazy tariff fluctuations, they were transparent and fair. I will definitely continue to use them for all my printing needs!
6 juillet 2025
Réponse de PrintNinja
Good Morning Inger!
First and foremost...two beautiful projects now with us. We cannot put into words how much your trust and partnership mean to us. You can always count on us for top-tier quality as well as kind, thorough, and transparent communication. We are happy we were able to successfully navigate the crazy tariff situation with you. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!
Have a wonderful rest of your day!
I was new to printing booklets
I was new to printing booklets, I was able to talk to an employee that walked me through the process. Every step went smooth and the print quality is unreal. Great people, very skilled. I'm sticking with them for all of my future projects
15 juin 2025
Réponse de PrintNinja
Good Morning Myles!
First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. You can always count on human interaction when working with us - no bots to be seen here. Isn't that digitial offset quality stunning?! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you print next!
Have a wonderful rest of your day!
High Quality Experience
They are very high quality in both their process, and product. Couldn't be more happy. Cheers!
18 juillet 2025
Réponse de PrintNinja
Good Morning Scott!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality stunning?! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
I am overall so impressed with their…
I am overall so impressed with their customer service, the speed at which the project arrived, the quality of the print was amazing to me. Thank you Print Ninja!
26 juin 2025
Réponse de PrintNinja
Good Morning Cara!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We always try our best to get a quality product in our customers' hands as quickly as possible. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
5/5 stars
They are incredibly professional and made sure that I was taken care of + helped me when I had way too many questions. Truly a great team and can't wait to use them again
7 juillet 2025
Réponse de PrintNinja
Good Morning Elijah!
First and foremost...8 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. There is no such thing as too many questions! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!
Have a wonderful rest of your day!
Réponse de PrintNinja
Good Afternoon Sandra!
First and foremost...3 orders with us now. That is so fantastic!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project.
Have a wonderful rest of your day!
Professional and helpful
I just received my books this week and they are quality. The whole process was easy due to the help I got from PrintNinja staff. Simon was amazing and he helped me through the process. He always responds promptly whenever I email him.
It was a wonderful experience and I am happy with the books.
6 juillet 2025
Réponse de PrintNinja
Good Morning Lai!
We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for top-tier quality. We agree Simon is incredible at what he does and truly shows how much he cares with all of his clients. Please don't hesitate to reach out to him when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Réponse de PrintNinja
Good Morning Mark!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful weekend!
Service and product quality were…
Service and product quality were excellent.
I'm looking forward to next phase of our project.
26 juin 2025
Réponse de PrintNinja
Good Afternoon Steven!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Print Ninja's #1 Fan
Incredible service, as always! Our rep, Margaret, has been our point of contact for a few years and she always does an incredible job. Her and the team at Print Ninja are second to none!
7 juin 2025
Réponse de PrintNinja
Good Morning Nevyn!
First and foremost...3 orders with us now. That is FANTASTIC!! We cannot put into words how much your trust and partnership mean to us. We agree Maggie is incredible at what she does and truly shows how much she cares with all of her clients. Please don't hesitate to reach out to her when the time comes for a new project. We cannot wait to see what's next for you!
Have a wonderful rest of your day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.