My experience as a new independent press and author, with PrintNinja has been high quality. From the first communication with Laura, to the delivery of the books, I have had a very positive experience... Voir plus
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Always a pleasure to work with these folks. The printing is top notch and the customer service is fantastic. The book looks great and showed up earlier than expected.
L'entreprise a répondu
So far everything has been great and right on schedule. The quality of the hardcover that I got was actually better than I was expecting which was a huge relief! The only thing left is the quality of... Voir plus
L'entreprise a répondu
I disliked how slow the process was to get my initial proof and also how slow my assigned agent was to respond. The prepress instructions were also NOT clear on the website or FAQ and I hope they fix... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de PrintNinja
Écrit par l'entreprise
Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.
PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.
Here’s how we do it:
Our American Office:We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.
Our Chinese Office:We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.
Our Logistics Experience:We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.
Our Size:This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?
We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.
We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.
Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.
It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.
Why Print With PrintNinja?
Écrit par l'entreprise
Coordonnées de contact
1560 Sherman Ave Suite 910 , 60201, Evanston, Etats-Unis
- 877-396-4652
- customerservice@printninja.com
- www.printninja.com
4,7
Excellent
2 k avis
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The software was a little challenging…
The software was a little challenging and I uploaded my files incorrectly. I eventually figured it out but it was frustrating. I wish I had been better informed to use a zip file.
21 juin 2025
Réponse de PrintNinja
Good Morning Alison!
First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. We appreciate you sending along your suggestion for making file uploads a smoother process. The team is going to get together and see how we can make the ZIP file instructions more prevalent on the website and quotes/invoices. Please don't hesitate to reach out to Laura when the time comes for a new project.
Have a wonderful rest of your day!
well deserved flowers
lending printninja my project was the best thing i ever did. they made a 22 year old feel like he was 10 again.
those in the future who are in the mix of where and who you want to entrust your project with i’d definitely recommend printninja.
21 juin 2025
Réponse de PrintNinja
Good Afternoon Stephen!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great quality, good service
I think the quality of the print really exceeded my expectations. PrintNinja was communicative in the draft stage and helped us avoid some errors with margins and necessary blank pages at front and back. Great price and great service. Thanks.
12 juin 2025
Réponse de PrintNinja
Good Morning Andrew!
We are so happy to hear your first time partnering with us Domestically exceeded expectations! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Flawless, with great team support!
In all transparency, At the beginning after creating my quote, I did not have the highest hopes, but Laura got in contact with me an explained the quote process and that what I filled out was complete. Did not make a decision until a couple months later, and created a new quote with more accurate options and once again Laura picked up right where we left off, and adjusted my initial quote easily. Payment was smooth and we were off once I uploaded my document (also super easy). Email notifications throughout the whole process. Sam did an excellent job explaining the process and the dimensions of my artwork (came from another company that sent out a downloadble version to everyone, and very few physical copies to competition winners). Sam extended the bleed area and made the process seamless, all of the copies came out exactly how I wanted, and I thank Sam for making the edits and notes he did for my experience to be that much more flawless. I'm not sure if I was meant to receive two extra copies (7 total, ordered 5), but that's even better for the lovely experience I had dealing with multiple team members, and the process being easy and updated throughout every step was amazing! Thank you team, I will definitely return if I need other comic services!
12 juin 2025
Réponse de PrintNinja
Good Morning Ryan!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Laura and Sam are incredible at what they do. Yep! Overrun is standard with us to offset any copies with minimal issues. We are so happy you found us. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Print Ninja is the best printing…
Print Ninja is the best printing service in the Chicagoland area!
They go above and beyond with their customer service, their production process, and delivery service. I can't recommend them enough. They also have some pretty cool merch (love the ninja mask which helps me bike in the winter) and the ninja pens are so cool too! Print Ninja is the first company I think of when I meet new artists/writers/community organizations that need fast, reliable, and affordable printing services. I will continue to use them for years.
9 juin 2025
Réponse de PrintNinja
Good Morning Alex!
We are so happy to hear you have had nothing but exceptional experiences partnering with us! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that merch sweet?! The pen is a personal favorite of the crew. We cannot thank you enough for spreading the word (and love!) about PrintNinja. Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what comes next!
Have a wonderful rest of your week!
Love print ninja and they will forever…
Love print ninja and they will forever have my companies business.
16 juin 2025
Réponse de PrintNinja
Good Afternoon Michael!
First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We are so happy you found us. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next.
Have a wonderful rest of your day!
Communicative and responsive
Second time printing with PrintNinja - since we had worked with PrintNinja before, Campbell was already familiar with our needs and made working with PN again as straightforward as possible. He was also communicative, responsive, and upfront about feasibility of meeting our timeline. We are thrilled with how it turned out!
2 juin 2025
Réponse de PrintNinja
Good Afternoon Alyssa!
We are so happy to hear your second time partnering with us Domestically was such a success. We cannot put into words how much your trust and partnership mean to us. We agree Campbell is incredible at what they do and truly makes all their clients feel heard and comfortable. Please don't hesitate to reach out to Campbell when the time comes for a new project. We cannot wait to see what's next!
Have a wonderful rest of your day!
Working with Print Ninja has been easy…
Working with Print Ninja has been easy at every step of the way. I am supremely happy with the quality of the what I had printed and the price is right.
9 juin 2025
Réponse de PrintNinja
Good Afternoon Keith!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as top-tier quality. Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great books!
The staff are very helpful! and patient.
I love the way my books look.
10 juin 2025
Avis spontané
Réponse de PrintNinja
Thank you so much for the kind review Lucia! 7 orders with us now is incredible. You can always count on us for kind and patient service as well as stunning quality. Please don't hesitate to reach out to Campbell when the time comes for a new project. We cannot wait to see what's next!
Have a wonderful rest of your day!
Third Project In...LOVE This Team!!!
This is my third project with the PrintNinja Team, and I am in awe! This project holds a special place in our hearts and this Team knocked it out of the park! Their ability to execute and bring our ideas to life is stunning. PrintNinja Team - we've got a lot more work to do together. Thank you for your expertise, guidance, and the high caliber of work you do. Much love from The Endulous LLC!
10 juin 2025
Réponse de PrintNinja
Good Afternoon Joseph!
First and foremost...3 orders with us now. That is amazing!! We cannot put into words how much your trust and partnership mean to us. You can always count on us for an exceptional experience and stunning quality. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next from The Endulous LLC!
Have a wonderful rest of your day!
The staff is polite and patient until…
The staff is polite and patient until we got the design the way I wanted it.
The problem I have is that things take a long time
9 juin 2025
Réponse de PrintNinja
Good Morning Lucia!
First and foremost...7 orders with us now. That is incredible!! We cannot put into words how much your trust and partnership mean to us. We are happy to hear that Sam and Jen in Prepress are patient and thorough in their communication. Campbell will be reaching out ASAP to discuss this project's turnaround time.
Have a wonderful rest of your day!
Excellent all around
Excellent communication, extremely high quality product. Would 100% use again and highly recommend.
7 juin 2025
Réponse de PrintNinja
Good Afternoon Ted!
We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding!? Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
The process went wonderfully
The process went wonderfully! Everyone was so helpful from getting me information to setting up my files correctly. The books turned out exactly how I imagined!
23 mai 2025
Réponse de PrintNinja
Good Afternoon Danica!
First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that Domestic quality stunning?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!
Have a wonderful rest of your day!
Print Ninja has been awesome to work…
Print Ninja has been awesome to work with. As a self-publisher, there was a learning curve for me to optimize my files for printing. Print Ninja’s team was patient and informative, ultimately helping me create beautifully printed materials.
22 mai 2025
Réponse de PrintNinja
Good Afternoon Ashley!
First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We look forward to working with you again!
Have a great weekend!
Excellent Print Quality and Great…
Excellent Print Quality and Great Customer Service
We printed a test order which got damaged in packing/shipping. Print Ninja replaced the book quickly. Will definitely order from them again.
11 mai 2025
Réponse de PrintNinja
Good Afternoon Calee!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy we were able to correct and send the damaged copies ASAP. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
The customer service at PrintNinja was…
The customer service at PrintNinja was 5-star all the way! From start to finish, their team was patient, responsive, and incredibly helpful throughout the process. I had several questions, and each one was answered quickly and clearly. The final product I received was of outstanding quality—exactly what I was hoping for. The colors were vibrant, the materials felt premium, and everything arrived on time. It’s rare to find a company that combines great service with great products, but PrintNinja delivers on both. I highly recommend them to anyone looking for professional printing done right!
18 mai 2025
Réponse de PrintNinja
Good Afternoon Frank!
We are so happy to hear your first time partnering with us for your card project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great option for low moq 5.5 x 8.5 books
**This was through Printninja's domestic printing service for a 5.5 x 8.5 perfect bound, full color booklet.**
I chose Printninja because they offered sub 50 MOQs at a price that even beat out a certain-competitor-that-starts-with-M's pricing on books at this specific size.
Their customer service is miles better than M's. First off, you send in a file and a REAL LIFE HUMAN (ours was Jen, who was great) will look over it and send you the proof and personal feedback. My initial file did not include bleed and Jen was able to add a pseudo bleed herself to fix the issue. We ended up fixing the bleed issue on our end but just having someone willing to try their best to fix it on theirs was amazing. She was incredibly paitent because we went back and forth like 5 times before I approved of the proof. Does M do this? No! They just have an automated proof and expect you to find errors and fix them.
When I got the books, they were gorgeous, matched the proof, and well made as expected. However, there was a wrinkle in all the tops of the books that they told me was an issue with their gluing placement that they will fix. It was a minor issue and I was satisfied with a 10% overrun on my next purchase, but it does bring into question of their quality checking.
From a pure price perspective M is cheaper than here if you have a book that's larger than 5.5 x 8.5 (in our case it was A5, which was technically larger because the width was 5.8, even if the surface area was the same). Even if they say you can request a quote adjustment if your book is smaller than the next size bracket it will still be a lot more than the smaller size option.
What I'd like to see is Printninja offering art prints and bookmarks (if you do already, sorry, but I didn't see it on the site) like M since they already have the material and equipment to do so. Especially if they offered multiple design splitting like Catprint. For the projects I do, mini prints and bookmarks are addons with the book so adding these would be an all in one shop for me.
Overall, I liked Printninja's quality and service and will order from there again.
16 mai 2025
Réponse de PrintNinja
Good Afternoon Melissa!
First and foremost, we all want to take the opportunity to thank you profusely for such a thorough and glowing review of your first experience partnering with us. It means more than words can express. Please be assured you will always have access to human beings when you work with us ;-)
We agree that Jen is amazing at what she does and goes above-and-beyond to ensure the Prepress experience is a positive one. We will make sure the concern about the wrinkling you mention is reiterated to the domestic team. Maggie will be reaching out today to touch base on your inquiry about bookmarks and art prints. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Short run booklets
I printed two short-run booklets (250 quantity) with PrintNinja - they were the best priced place I could find that print in the USA and after getting the sample book I picked my paper types, got my quotes and placed the order all very easily. I contacted customer service to see if they could combine shipping, and that was no problem. The booklets all arrived on time, look great and I'm very happy with the quality. Will definitely use again.
23 mai 2025
Réponse de PrintNinja
Good Afternoon Ian!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We also always try and ensure top-tier quality for competitive pricing. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Trim sizes a tiny bit off on non book order. Book was great
Easy to ask questions and make changes
I ordered three of the same trim sized postcards along with a book. Two of the postcards were one size and one was slightly off by a .25 inch. So if the two were digest the other was a 1/4 in shorter and a 1/4 wider for some reason. Only made things a little close when fitting them in my packaging. Worked out okay.
The book came out as ordered although since I couldn’t get a print proof I was unable to know in advance what the paper would feel like but it was good.
16 mai 2025
Réponse de PrintNinja
Good Afternoon Emily!
We are so happy to hear your first time partnering with us Domestically was overall a good experience! Campbell will be reaching out today to discuss the measurement discrepancy. For future projects, please also reach out to Campbell and see if they can send along a paper sample guide for our Domestic facility. I am sure they would be able to send that on the house.
Have a wonderful rest of your day!
Réponse de PrintNinja
Good Afternoon Isabel!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for beautiful quality. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
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