Privilege has always been my first choice when it comes to car insurance cover, nearing three decades now and with the exception of two other intermittently in-between. They have been able to help s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quote arrived in good time, well laid out and clear. Although no claims the percentage increase was high, but a small discount was offered which was good, although why not just offer the best premium... Voir plus
L'entreprise a répondu
I’ve been with Privilege for many years for both my car and home insurance and have always found them to provide good cover together with reasonable premiums. The local call centres are also excelle... Voir plus
L'entreprise a répondu
cheaper than all the other competitors,I was with a well known home insurance company. i have saved myself £70.00. It's worth shopping around.
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Assurance auto
- Compagnie d'assurance habitation
- Compagnie d'assurance personnelle
Privilege
Écrit par l'entreprise
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Coordonnées de contact
Royaume-Uni
- www.privilege.com
4,4
Excellent
9 k avis
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Réponse : Privilege
We like to make things easy, thanks for the five star review. Aston
I’ve been with Privilege for many years…
I’ve been with Privilege for many years for both my car and home insurance and have always found them to provide good cover together with reasonable premiums. The local call centres are also excellent, you can always speak to someone who is knowledgeable and helpful, unlike many other call centre these days. The only criticism that I have, is that this year, I found it quite difficult to get to speak to someone to discuss my renewal premium. You have to negotiate a protracted automated sequence in order to get connected. I would have awarded them five stars if the access to a human being was easier.
20 mars 2026
Réponse : Privilege
We're happy to hear you've always had great experiences with us, Philip and we appreciate your loyalty over the years. I'm sorry to hear you had trouble reaching us to discuss your renewal. You can also reach us via social media or WhatsApp, should you need help in the future. Aston
Réponse : Privilege
Hi Susan, thanks for taking the time to leave us a five star review. Alex
The money was taken on time via direct …
The money was taken on time via direct debt I dodnt deal with anyone so can't answer that question
16 mars 2026
Réponse : Privilege
Hi Gwen, thanks for taking the time to leave us a five star review. Alex
Issue with drains
Issue with drains , home care was exceptional same day service & didnt effect £££ would not hesitate to recommend.
1 juillet 2025
Réponse : Privilege
We're happy to hear that our same-day service resolved your drain issues effectively and affordably. We appreciate your recommendation and are grateful for your feedback! Christy
Easy to renew on auto-renewal feature
Easy to renew on auto-renewal feature, but premium hike by over 20% from last year without a claim is not on 🙁 hence 4 stars instead of 5
20 mars 2026
Réponse : Privilege
We appreciate your feedback and are glad the auto-renewal was easy. We acknowledge your concern about the premium increase. Please message us on the link below, and we can check your price. Thanks, Christy
m.me/PrivilegeUK
Réponse : Privilege
We're glad to hear the service was good. Thank you for the five-star review. Nathan
..........
20 mars 2026
Avis spontané
Réponse : Privilege
Hi Peter. Thank you for four-star review. Nathan
Staff were very helpful reviewing my…
Staff were very helpful reviewing my policy, giving clear explanations
Very happy with the outcome
16 mars 2026
Réponse : Privilege
We're happy to learn that our staff provided helpful policy explanations, and you're very happy with the outcome. Thank you for your positive feedback! Nathan
Réponse : Privilege
Hi Chris. We're happy our website made your renewal straightforward. Thank you for your positive feedback; we appreciate you taking the time to share. Nathan
Réponse : Privilege
We're happy that our renewal process was straightforward and the price increase was not significant. Thank you for your positive feedback! Nathan
The girl on the phone made me feel very…
The girl on the phone made me feel very comfortable and didn't rush me. She talked me through everything and she got my insurance down to a better price which suited me.
17 mars 2026
Réponse : Privilege
Hi Sandra. We're happy to hear that you felt comfortable and supported by our team. It's great to know the representative provided a thorough explanation and found a suitable price for you. Nathan
got through easy did not have to wait…
got through easy did not have to wait and service was good
19 mars 2026
Réponse : Privilege
Hi Keith. We're happy to hear that your visit was easy and efficient, with good service. Thank you for your positive feedback; we appreciate it. Nathan
Good comm skills
The person who I talked listened to what and I had ro and came up the action that suited me.
12 mars 2026
Réponse : Privilege
We're happy to see the person you spoke with understood your needs and provided a suitable action. Thank you for your positive feedback! Paddy
All good
All good. Automatically renewed as everything was good and a reasonable price for what we required.
18 mars 2026
Réponse : Privilege
We're happy to know the automatic renewal process worked well for you and that the price met your expectations. Thank you for your positive feedback! Paddy
Easy site to use and good cover for a…
Easy site to use and good cover for a good competitive price.
18 mars 2026
Réponse : Privilege
Hi Carole. We appreciate you noting that our site was easy to use and offered good cover at a competitive price. Thank you for your review! Rach
The whole process was so good.
18 mars 2026
Réponse : Privilege
Hi there. We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team! Rach
Auto renew with Privilege
I have stayed with Privilege because you have kept prices low. *****
18 mars 2026
Réponse : Privilege
Hi Janice. We appreciate you choosing us, and we're glad you value our pricing. Thank you for your positive feedback and continued patronage. Rach
Very poor communication
Very poor communication, poor quality replacements, difficult to get work done/ started. Took far too long, and my kitchen leak ended up being a hall and lounge due to their delay. No continuity.
Used a company not from my area, who turned up whenever.
10 août 2025
Avis spontané
Réponse : Privilege
Hi Linda. We're very sorry to hear about the poor communication, the replacements, and the delays. We appreciate you bringing this to our attention, as we're always looking for ways to improve. Rach
Very good automated system
Very good automated system for getting competitive house insurance. Lost a star due to almost useless chat bot that was not able to answer basic admin questions, and a published contact number that does not work but has been replaced by another number - the chat box did provide that number. Overall a good experience and recommended - just beware of the AI.
18 mars 2026
Réponse : Privilege
Hi Ian. We appreciate your feedback on our automated system for home insurance. We're glad you found it beneficial. We're sorry the chatbot and contact number were not helpful. Thanks for the recommendation. Rach
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