My experience was that if youre looking for something special to use in the kitchen then this is the place to go I don't go anywhere else I hope that though as I've bought two sets of cutlery now... Voir plus
Établissement
Changer d'établissement10 South Street, CM23 3AT Bishops Stortford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Voir plus
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Voir plus
Very knowledgeable staff. The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
10 South Street, CM23 3AT, Bishops Stortford, Royaume-Uni
4,8
Excellent
508 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Item wanted was found easily in store…
Item wanted was found easily in store with the help of the staff member
13 octobre 2025
Réponse de ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff could help you find what you wanted.
Great quality and excellent customer service
I when to get a knife the lady that served me was so polite and helpful,
8 octobre 2025
Réponse de ProCook - Bishops Stortford
We're glad you enjoyed your experience. It's wonderful to know our team member was so helpful and polite assisting you with your knife purchase. Thanks for the feedback!
Great assistance and a real bargain!
The assistant who helped us was very good. They knew their stuff and answered our questions quickly and found what we were looking for. The experience was very positive and we left very happy.
12 octobre 2025
Réponse de ProCook - Bishops Stortford
We're happy to hear that the assistant was so helpful and efficient! We appreciate you taking the time to share your positive experience with us. Thank you!
Very quick and easy.
8 octobre 2025
Réponse de ProCook - Bishops Stortford
We're glad you found our service quick and easy to use. Thank you for your positive feedback; we appreciate it very much.
The staff couldn’t have been more…
The staff couldn’t have been more helpful with advise and their friendly nature and also packed everything up for us to pickup when we had finished
Thank you
11 octobre 2025
Réponse de ProCook - Bishops Stortford
We're happy to hear that our staff was so helpful and friendly! We appreciate you mentioning their assistance with packing your order for pickup. Thank you for your positive feedback!
Réponse de ProCook - Bishops Stortford
We appreciate your positive feedback. We are so happy to hear our staff was professional, helpful, and courteous for you. Thank you.
Réponse de ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy you liked our customer service and product quality.
Réponse de ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Shop is well organised with most…
Shop is well organised with most products well on view and accessible.
28 septembre 2025
Réponse de ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our well-organised shop and accessible products.
Réponse de ProCook - Bishops Stortford
We appreciate your positive feedback regarding our amazing shop and extremely helpful staff; we are so happy you enjoyed them!
Réponse de ProCook - Bishops Stortford
We appreciate your positive feedback! We are so happy to hear our staff were very helpful, and that you liked our well-stocked shop.
Réponse de ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found everything you wanted and our staff were helpful.
The lady came and ask if we needed help…
The lady came and ask if we needed help I said no as we are just having a look when I had a look I ask the lady if she could help me we had been looking for new knifes and where not wanting wooden handles the lady was really good and we got the knifes and a block for putting them in we have use them and are very good thanks it was my niece that recommended the shop as she is going to be a chef and that’s where she got her knives thank you again
22 septembre 2025
Réponse de ProCook - Bishops Stortford
We're happy to hear that you found what you were looking for! It's great our team member could assist you in finding the perfect knives. We appreciate your niece's recommendation and your positive feedback.
Réponse de ProCook - Bishops Stortford
We appreciate your positive feedback on our fantastic products and great service; we are so happy you are pleased!
I love this shop
I love this shop. Beautiful products of excellent quality. Very nice staff.
30 août 2025
Réponse de ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our shop, products, and staff.
I smashed a glass sieve lid of a 16cm…
I smashed a glass sieve lid of a 16cm saucepan gourmet set. I went to but a new saucepan, and was surprised by the staff, telling me they sell the lids separately ! Well happy with the new lid, job done and back in the lady's good books. Thank you ProCook.
3 septembre 2025
Réponse de ProCook - Bishops Stortford
We're happy to hear that our staff were able to help you find a replacement lid. It's great to know that we could get you back in the good books! Thank you for your positive feedback.
I was attended to well and I found…
I was attended to well and I found every kitchen item that I was looking for except an orange squeezing machine
29 août 2025
Réponse de ProCook - Bishops Stortford
We're glad you found most of the kitchen items you were looking for and that you were attended to well. We appreciate your feedback regarding the orange squeezing machine.
Lovely friendly store
Very friendly helpful staff. Well stocked without being cluttered, very clean. Was visiting the area, on our next trip ti Bishop Stortford will certainly visit store again.
29 août 2025
Réponse de ProCook - Bishops Stortford
We're so glad you found our staff friendly and helpful and that you appreciated our well-stocked and clean store. We appreciate your positive feedback and look forward to your next visit to Bishop Stortford!
Réponse de ProCook - Bishops Stortford
We appreciate your positive feedback! We are so happy you were satisfied with our prices and service and would recommend us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.