Went to the Bury St Edmund’s branch , both staff members we saw were very attentive and knowledgeable on the products we brought , very good customer service
Établissement
Changer d'établissement78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
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Lisez les avis des autres
I love the range of quality crockery available , staff were friendly and helpful and took time packaging our order and assisted us to carry it to our car packed outside of the shop...
The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... Voir plus
L'entreprise a répondu
The young guy behind the counter was really pleasant and helpful he was very knowledgeable on all the products.he didn't rush you into a purchase. It was my first time in the shop, but thanks to the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, Royaume-Uni
4,9
Excellent
1 k avis
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Couldn't Be Better!
Helpful. Pleasant. And had just the thing I was after. Plus a guarantee! Can't get better than that!!!
26 septembre 2026
Réponse de ProCook - Bury St Edmunds
We are thrilled to hear that you had such a wonderful experience with our team! It is fantastic to know that we had exactly what you were looking for and that our guarantee gave you peace of mind. Thank you so much for taking the time to share your kind feedback with us!
Excellent assistance from store staff…
Excellent assistance from store staff plenty of product knowledge
26 septembre 2026
The staff were great very friendly and…
The staff were great very friendly and knowledgeable. The products are fantastic too.
28 septembre 2026
Super helpful staff …
I needed a couple of items but after walking around the shop, I couldn’t spot all of them. The young man working there asked if he could help, and immediately found the items in question for me. He was super friendly and polite too. The shop is great as well, it’s always neat and tidy and I do love visiting.
26 septembre 2026
A great shop with really helpful staff!
20 septembre 2026
Another good experience
As always, I found what I wanted and the staff were friendly and efficient. Good products and great service.
19 septembre 2026
We love Procook
We love Procook, very reasonably priced and very helpful staff. Always buy items when we visit.
19 septembre 2026
The staff were very helpful
The staff were very helpful. I was looking for a wedding present that had to go in a suitcase for a wedding abroad. And had to be light… the staff were unfazed and brilliant!
17 septembre 2026
Girls in the shop in Bury were very…
Girls in the shop in Bury were very helpful and friendly. I would shop there again.
3 septembre 2026
Great service and communication
28 août 2026
The lady who served us during our visit…
The lady who served us during our visit was really lovely. We already love the store but she made us like it even more. I didn't get her name but keep up the great work.
2 septembre 2026
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