Always brilliant service from Mark and the team in Beccles. Very proactive and understanding of circumstances. They go the extra mile to get your car safe and back on the road in a prompt and courteou... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB
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Arrived early, did a bit of shopping in the supermarket next door, back less than half hour later and tyre changed and ready to go. Two great experiences in different ways in last few months.
L'entreprise a répondu
Ordered 2 tyres online which were fitted at Beccles garage - really speedy polite service. Literally in and out in 15 minutes. Excellent service
L'entreprise a répondu
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Beccles
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, Royaume-Uni
- 01502 717885
4,6
Excellent
1 k avis
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Friendly and efficient service
7 juillet 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great job and on time
2 juillet 2025
Réponse de Protyre Autocare - Beccles
Hello Deano,
We're glad you had a great, timely experience. Thank you for your positive feedback; it means a lot to us.
Best regards,
Eddie
Customer Care - Protyre
Local to me
Local to me, easy to book car in for service. Value for money with the prices of service
30 juin 2025
I was cheated by this garage!
I went for a simple wheel alignment do to the steering wheel not straight, the "professionals" convinced me that a have to get two new tyres to be able to do it, although the car had pass the MOT two weeks before. After 2.5 hours and spend £275.5 I left the garage and the steering was exactly the same way I came in, went back and was told I had to go back the next day because the garage didn't had time that day, next day after spend 3 hours in the garage, left and back 2 times that day because the car was worse than when I came in I was told there's nothing they could do because they equipment was not working correctly! I put 2 new tires that the car didn't need, lost 2 afternoons from work and the car is in worse conditions then when I came in... and this is not the first time I felt cheated in this garage, but for sure will be the last!
30 juin 2025
Réponse de Protyre Autocare - Beccles
Dear Luís Goncalves ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
No appointments????
Popped into my local protyre for an air con check today, they told no appointments until July 12th, only to get home to book online and to see they have spaces all day today.
Very sad and disheartened
30 juin 2025
Avis spontané
Réponse de Protyre Autocare - Beccles
Dear Stuart Mckenna,
Thank you for taking the time to share your recent experience with us.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, a team member will be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and very helpful in…
Great service and very helpful in every way will definitely use again
25 juin 2025
Appointment was a little later due to…
Appointment was a little later due to waiting for another car to finish ac process
23 juin 2025
Excellent service
Excellent service. Booking was easy, drop off was easy. The chap behind the counter was fantastic - he’s an asset, keep hold of him at all cost!
Job completed quickly and professionally. Will be back when needs be
18 juin 2025
Great service
Great service.
Price was keen and staff helpful and friendly. The wheels they were fitting the tyres to for me are extremely expensive and their tec took the time and trouble to make absolutely sure that they didn't mark or damage them.
Would happily recommend to anyone.
7 juin 2025
Very pleasant to deal with
Very pleasant to deal with, do what they say they will do. Have to order online to get best deals. Very quick to answer queries, less than 1 hour
11 juin 2025
Great service at short notice thanks
11 juin 2025
Always efficient
Always efficient. Been using You for years. That in itself must speak volumes about your Company. See You in the future.
3 juin 2025
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