Protyre Autocare - Beccles Avis 

1 117
TrustScore 4.5 sur 5

4,6

Unit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always brilliant service from Mark and the team in Beccles. Very proactive and understanding of circumstances. They go the extra mile to get your car safe and back on the road in a prompt and courteou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived early, did a bit of shopping in the supermarket next door, back less than half hour later and tyre changed and ready to go. Two great experiences in different ways in last few months.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 2 tyres online which were fitted at Beccles garage - really speedy polite service. Literally in and out in 15 minutes. Excellent service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, Royaume-Uni

  • 01502 717885

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(1 117)

33 675 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really helpful team working with Chris…

Really helpful team working with Chris who agreed, priced the work, booked my car in and pretty much completed the work to the minute.
I appreciated the transparency, advice and quality of workmanship, a rarer commodity nowadays.

3 septembre 2025
Noté 4 sur 5 étoiles

Ok but under inflated the new tyre

Ok but under inflated the new tyre. TPMS light stayed on and the new tyre was 5 PSI less than the rest. Luckily I have a compressor at home.
Not something that should be missed....

18 août 2025
Noté 1 sur 5 étoiles

SCAMMERS

This place doesn't even deserve a 1 star as it is a bloody joke of a place they are all scammers they quoted us £765 to service our car told us we needed gas for our air con which was a lie,needed coolant it was dry as a bone lies again they told us we needed new breaks all lies needed none of this just needed air pump change oil filter and new oil in total it cost us £300.20 and we got it done by professionals people and not cowboys who scam you this place is a bloody joke, avoid this place they try and make this wrong with your car when there isn't they say to leave your details with them in an email but they never get back to you not ever yes I'm taking this further and trying to get this place shut down for good

18 juillet 2025
Avis spontané
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Dear Anthony Russ,

Thank you for leaving us a review, and we are sorry to hear that you feel this way. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 1 sur 5 étoiles

I have used the shop in Beccles for…

I have used the shop in Beccles for many years and they have always been very helpful. Unfortunately, this week I needed two tyres and had two malfunctioning pressure sensors. I decided to change all four sensors and get four new tyres. I was quoted £120 per sensor as they needed programming plus the cost of premium tyres. I was also advised to get the tracking checked so, in all it would have cost over £1000.
My local garage was able to sort it all for £720. The sensors did not need programming and the Ford OE ones less than half the price, the tracking was fine and the premium Dunlop. tyres much cheaper. I could have been ripped off and was shocked I was not offered any ‘deal’. I will not be returning.

6 août 2025
Avis spontané
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Dear Clive Rushworth,

Thank you for notifying us of your concerns regarding the price. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Recommended

Have been using protyre a lot of the last couple of years for both our cars and the service has been very good. Staff are attentative and polite. Work is completed effeciently and in line with expectations. Have only disputed on recent bill however this resolved in an amicable manner. Will continue to use and recommend to other

17 juillet 2025
Avis spontané
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Dear Jerry kirk,
We're happy to hear that you have consistently received very good service at our Beccles centres. It's great to know that you have found our staff attentive and polite, and that work is completed efficiently.
We appreciate you highlighting your experience and that the billing matter was resolved amicably. We value your recommendation. we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre

Noté 5 sur 5 étoiles

Crisis Averted

On a visit my daughter got a nail pierce one of her car tyres the day before she was returning home. Fortunately "Protyre Autocare - Beccles" could fit the car in for repair a few hours later. It was quickly repaired and all administration was dealt with efficiently.

26 juillet 2025
Noté 4 sur 5 étoiles

Good staff, poor availability.

The staff at Beccles were excellent. What I did not like was that the Tyres I wanted were unavailable and that the alternative did not qualify for the advertised “on line “ price.

28 juillet 2025
Noté 1 sur 5 étoiles

Worst garage in Beccles?…

Your company in Beccles has the absolute worst reputation as I found out when I posted my experience last week online - nearly 150 sharing their same bad experience!!! Sadly I only found out after having an MoT done which was refused with 8 major & 6 advisories! Told I shouldn't even drive it home (a lie as non of his faults were classified dangerous) All nonsense - 2nd and 3rd opinions and the next day a pass with 3 advisories only one of which matched up with your tester. He saw an old car and an older couple and thought we were vulnerable - WE ARE NOT our car is regularly serviced by our Dealership in Norwich and we are still sharp and not easily fooled! This has shamed your company brand here. If it were my business I would clear it out. I will be making a report to Trading Standards - it will be worth losing the £50 he took if it gets shut down and prevents others being ripped off too.

25 juillet 2025
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Dear Patricia Reid,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Noté 1 sur 5 étoiles

Serious complaint raised with Protyres…

I have raised a complaint with Protyres head office regarding the Beccles branch. I won't outline the details until my complaint has been thoroughly investigated by Protyres. When a resolution has been reached I will edit and update this review with the details of the incident and the investigation.

15 juillet 2025
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Dear Kit,

Thank you for leaving us a review. 

We have checked and can confirm that your complaint is currently with the Area Manager, as soon as he has finished investigating he will be in touch with you to discuss further. 

Kind regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Unexpected flat tyre on a Saturday…

Unexpected flat tyre on a Saturday morning, Green Flag located Protyre and they were able to find the correct trye and fit it in a short time. Excellent service.

23 juillet 2025
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Hello Rick,

We appreciate you sharing your experience! We're happy we could promptly assist with your unexpected flat tyre on Saturday and get you back on the road quickly.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

MOT visit

Did the mot on time and phoned when it was ready. Have a full recommendation what needed to be done soon.

23 juillet 2025
Noté 5 sur 5 étoiles

Staff helpful and understanding.

Staff helpful and understanding.
Kept me updated regarding developments.

21 juillet 2025
Logo de Protyre Autocare - Beccles

Réponse de Protyre Autocare - Beccles

Hello Mrs Vogt,

We appreciate you sharing your experience. We're happy to hear our team was helpful, understanding, and kept you updated on developments.

Best regards,
Eddie
Customer Care - Protyre

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