Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Voir plus
L'entreprise a répondu
My car was booked in and dealt with at the allocated time. There was some additional work which I had discussed with the manager as a possible issue. That was explained very professionally.
L'entreprise a répondu
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Exeter-Sowton
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Royaume-Uni
- 01392360022
4,7
Excellent
763 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
10/10
Friendly staff both at reception and ops working on the cars. Knowledgeable and great working times that suited my needs. Easy to book online with a large selection of tyres available
27 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Mrs Drew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Polite and efficient administration
Polite and efficient administration. Excellent liaison with the tyre fitter, who explained the condition of each tyre by showing details using a sophisticated electronic device. A slightly longer wait for the check and replacement than I anticipated, but still very professional service overall.
29 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Anytime i’ve come here they have ALWAYS…
Anytime i’ve come here they have ALWAYS sorted me and advised me on the spot. No hidden agendas, offered appointments when they can. More than once i’ve been squeezed in and they have fixed my issues (usually small jobs) i’m elated by the customer service here. Toby is actually a very caring and competent chap, amazing customer service skills, not out to make money, here to service and look after any customer that comes through the door. Always fair prices and waiting times, The team here work efficiently, speedily and always want to help and satisfy. I direct all friends and colleagues here any time they ask. These guys are amazing and helpful and always try and sort issues asap and find great deals when on a budget. Legends…
27 juin 2026
Avis spontané
Réponse de Protyre Autocare - Exeter-Sowton
Hello Charlotte,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service, convenient to book in and the job was done on time.
26 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Mr Lin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Dear Jones,
We appreciate your 5-star review!
We are glad you found our service great and prices reasonable at our Exeter-Sowton branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
1 avril 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Hello Gabriele,
We appreciate your 5-star review! We're glad you found our service friendly, quick, and well done.
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Dear Mr Spender,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Dear Mike,
Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with the service you have received from the team at our Exeter Sowton branch.
We would love the chance to discuss your experience further with you, therefore we have notified the Area Manager of this, and they will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
A++++ service
Guys were fab, I called on the morning and they got my car in the same afternoon. Excellent communication, friendly and efficient. Would highly recommend. Thank you!
12 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Hollie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great company booking great always buy…
Great company booking great always buy my tyres here for many many years staff excellent always respected as a valued customer very efficiently got my new tyres on in great 👍 professional manner definitely recommended thanks again steven
17 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Hello Mr Dix,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Sowton
Protyre in Sowton, Exeter, always provide incredibly efficient and thorough service. They are busy, friendly, helpful, knowledgeable and swift.
10 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Mrs Stones,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Hello Lynda,
We're so glad to hear your check-in and tracking were sorted smoothly by the team in centre. Thank you for your kind words about our service.
Best regards,
Eddie
Customer Care - Protyre
They fixed my tyre quickly .
12 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Rodney,
We're glad our team in centre could help you quickly fix your tyre. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A good experience at Protyre Sowton.
Had a appointment at 2pm, job started right away and back on the road before 3pm.
Fault detail. TPMS light flashing, fault diagnosed, new wheel sensor fitted, all ok.
Good service, apart from hot drinks machine not working.
12 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Trevor,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Exeter-Sowton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Everything went very smoothly with my…
Everything went very smoothly with my air con re-gass. From the convenience of booking on line to actually having the work done.
1 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
First class service
I visited the Sowton site twice in a week, once for a replacement tyre thanks to a slow puncture and once for a re gas for the air conditioning system. One booked via the website and one via the telephone. The front of house staff are exemplary in their management of the very busy phone line and desk; juggling multiple enquiries with courtesy and efficiency and offering good advice. If you have booked then they try to keep to time but will also work hard to accommodate drop ins. First class service which is rarer than hen’s teeth these days. Would always recommend.
5 juin 2026
Réponse de Protyre Autocare - Exeter-Sowton
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.