Booking was easy enough. My car was booked in for 8.30 AM and when arriving at 8.25 everything was shut with no one arriving until 8.30. My car eventually went on the ramp at 8.45. No communica... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWebbs Close, West Street, BA5 2HW Wells, Somerset, GB
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Lisez les avis des autres
I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... Voir plus
L'entreprise a répondu
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... Voir plus
L'entreprise a répondu
Called Protyre instead of trying to book online, as I was hoping for a repair on my slow puncture rather than purchasing a new tyre upfront. Phone answered quickly and they were able to see me same da... Voir plus
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À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Wells
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Webbs Close, West Street, BA5 2HW, Wells, Somerset, Royaume-Uni
- 01749 673352
4,7
Excellent
2 k avis
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Excellent service
Very professional and efficient also very good communication - thank you for good job well done
10 octobre 2025
It was Hassle Free.
15 octobre 2025
First class service
The person in reception was very kind and helpful and explained in detail what had been done during the service and what I needed to look out for next time, on an advisory basis. First class work throughout, would thoroughly recommended to others.
10 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Everyone was extremely helpful
6 octobre 2025
Réponse de Protyre Autocare - Wells
Hello Mrs Robrecht,
We're glad to hear that everyone in centre was helpful! Thank you for your positive feedback; we appreciate it very much.
Best regards,
Eddie
Customer Care - Protyre
Réponse de Protyre Autocare - Wells
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Wells
Hello Berni,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top notch service and friendly
Top notch service and friendly, helpful staff. Would recommend 100%
30 septembre 2025
Avis spontané
Efficiency
Efficiency I came in for an MOT and a Gold Service everything was carried out in a friendly and efficient manner Thank you
29 septembre 2025
Réponse de Protyre Autocare - Wells
Dear Victor
We appreciate you taking the time to leave us this 5-star review!
We're happy to hear that your MOT and Gold Service were carried out efficiently and in a friendly manner at our Wells branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Brilliant service
These guys are brilliant, so helpful and very trustworthy. I continue to use them and recommend them to others they are so good!
16 octobre 2024
Réponse de Protyre Autocare - Wells
Hello Liz,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
As on previous occasions the staff were…
As on previous occasions the staff were friendly and helpful. Service was done efficiently and on time.
26 septembre 2025
Réponse de Protyre Autocare - Wells
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All good and friendly service
24 septembre 2025
My daughter’s car was brought in for a…
My daughter’s car was brought in for a mot. Whilst going. Through the test the washer jet pipe had blown off and the water jet and the washer guild ran down the bulkhead a the heater pipes going through it. They pulled the car off of the ramp and stopped the test and marked it as a fail. I fixed the items on the failure sheet. When I found the washer jet pipe disconnect I reconnected it and tested the vehicle.it never has any overheating problems. I took it back for a retest and left the car with them. When I returned the protyre person on the desk told me that the car needed to be bright in for another test because it over heated again. But the vehicle was not even put onto the lift so that it could be tested.
They are a cowboy operation. They always find items wrong even if there are none to be found.i will never use them again
3 septembre 2025
Réponse de Protyre Autocare - Wells
Dear Bryon Hudson,
Thank you for taking the time to share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Not successful
Air conditioning service was not successful. Tried again but same result. Unfortunately they don’t have the skills to resolve the problem so £60 wasted.
18 juillet 2025
Réponse de Protyre Autocare - Wells
Dear Barry Brown,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
They also did my other car whilst I…
They also did my other car whilst I waited for the one that was booked in. Very helpful and fast service.
10 septembre 2025
Réponse de Protyre Autocare - Wells
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly service
Know your coming and great you by name on arrival my third visit this year in one of my three vehicles and can usually find an offeror deal online.
3 septembre 2025
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