While my motorbility vehicle is in the garage, proximo have supplied me with a hire car. Their top chap, Assad, has brought the vehicle, fully explained everything I need to know about the car and the... Voir plus
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Lisez les avis des autres
Everyone I dealt with regarding my car situation was very helpful and did their best to get a suitable hire car for myself and my family. They were sympathetic about my situation and the vehicle was... Voir plus
L'entreprise a répondu
Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Voir plus
L'entreprise a répondu
From start to finish the whole process was dealth with by fantastic staff, phoned yesterday wav has just been delivered. I cannot fault the service i have received and highly recommend this company. J... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Écrit par l'entreprise
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Coordonnées de contact
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Royaume-Uni
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excellent
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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These guys sure know how to look after…
These guys sure know how to look after customers . I feel really listened too and the delivery drivers are so helpful and just so friendly . Neville delivered me a car today and he was just brilliant and very respectful
14 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi The Korkmaz Family!
Thank you for your fantastic feedback. We're thrilled to hear you felt listened to and well looked after. We'll make sure Neville receives your compliments for his brilliant, friendly and respectful service.
Kind regards,
Will
Customer Experience
Assad was very helpful
Assad was very helpful, informative & patience.
Very grateful that we received the car within 2 days rather than 3.
14 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Gail,
Thank you for taking the time to share your experience. We're pleased Assad was helpful, informative and patient throughout the process, and that we could get your vehicle to you sooner than expected.
Kind regards,
Will
Customer Experience
Great company
Chris came to collect our hire car today, rang when on route was very friendly when arriving and explaining what he had to do returned when his inspection was done to show me everything was alright. Very friendly and professional- even had a lovely interaction with our dog 🥰 great service
14 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Gemma,
Thank you for your wonderful feedback. We're delighted to hear Chris provided such a friendly and professional service, and we're especially pleased he made friends with your dog too! We'll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Car delivery
Pàul Èdney called before delivery & delivered on time. Gave good instructions about the car
11 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Colin,
Thank you for your great review! We’re pleased to hear you received a call ahead of delivery, everything arrived on time, and the instructions were helpful.
Kind regards,
Will
Customer Experience
Vee was very helpful delivering the car…
Vee was very helpful delivering the car and very professional
11 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Vanessa,
Thank you for your lovely feedback! We’re delighted to hear Vee was helpful and professional throughout the delivery. We’ll be sure to pass on your kind comments.
Kind regards,
Will
Customer Experience
Neville the devil was amazing at…
Neville the devil was amazing at explaining everything very patient with me and was very friendly and helpful
11 septembre 2026
Avis spontané
Réponse de Proximo Group
Good afternoon,
Thank you for your lovely review! We’re so pleased to hear Neville was patient, friendly and helpful, and took the time to explain everything clearly. We’ll make sure he receives your kind feedback.
Kind regards,
Will
Customer Experience
Lovely delivery thank you Rob McD 🙂
Review for Rob McD.
Lovely driver delivered my vehicle on time. He was very informative and knew the vehicle inside out to tell me properly how everything worked concerning the back with the wheelchair access.
Explained everything safety wise and shown me everything in the driver area too all the buttons and how the wipers and heater etc worked.
He explained everything incase there was an accident which was great to have a refresher on and what to do if i needed them for anything concerning the engine etc, it was really reassuring, so thank you for this Rob! ☺️
Just a really nice genuine guy lovely thank you Rob 🙂
11 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Angie,
Thank you for your wonderful feedback! We’re delighted to hear Rob took the time to explain everything so thoroughly and made sure you felt confident and reassured with the vehicle. We’ll be sure to pass on your lovely comments to him.
Kind regards,
Will
Customer Experience
My driver Neville was very nice and…
My driver Neville was very nice and polite. He updated me before he arrived. Was very good and thorough service. Thank you Neville
10 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Sarah,
Thank you for your lovely feedback! We’re delighted to hear Neville provided such polite, thorough service and kept you updated throughout. We’ll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Paul was very friendly and chatty
Paul was very friendly and chatty. He showed me all around the car and how to use the ramp and attachments
10 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Kerry,
Thank you for your lovely feedback! We’re delighted to hear that Paul was friendly, helpful and took the time to show you around the vehicle and explain how everything works. We’ll be sure to pass on your kind words to him!
Kind regards,
Will
Customer Experience
Assad very well through out im hard of…
Assad very well through out im hard of hearing but made it easier thanks
10 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Kevin,
Thank you for your lovely feedback! We’re so pleased to hear that Assad took the time to explain everything clearly and made the experience easier for you. We’ll be sure to share your kind comments with him.
Kind regards,
Will
Customer Experience
The delivery driver neville
The delivery driver neville was fantastic.he explained everything with reguards to the vehicle.was so plesant and polite he was all round a genuine lovely guy.he is a credit to proximo.people like him are one of a kind.
10 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Anthony,
Thank you for your fantastic feedback! We’re delighted to hear that Neville provided such a friendly, professional and thorough service. We’ll be sure to pass on your kind words — we know he’ll really appreciate them!
Kind regards,
Will
Customer Experience
Great experience with proximo
Great experience with proximo. Everyone very helpful and friendly. Our delivery driver was Paresh, who explained everything in detail, great ambience and again very friendly and patience. Thank you
9 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Margarida,
Thank you for your fantastic feedback! We’re so pleased you had a great experience with Proximo and that Paresh was friendly, patient, and thorough. We’ll be sure to share your kind comments with him!
Kind regards,
Will
Customer Experience
Proximo Delivery Driver
The gentleman, Des, that delivered our vehicle to our address today was very polite & professional. He showed around the vehicle inside & out, ensuring to inform me that it was diesel etc.
9 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Paul,
Thank you for your lovely feedback! We’re delighted to hear Des provided such a polite and professional service and made sure everything was explained clearly. We’ll be sure to pass on your kind words!
Kind regards,
Will
Customer Experience
Our Motability car with a swivel seat…
Our Motability car with a swivel seat needed repairs after a minor accident. The WAV provided enabled my wife to attend an important physiotherapy session at a clinic 30 miles away. This journey would not have been possible on public transport. Driver Dawn rang to let us know her estimated time of arrival. She demonstrated how the restraints were fitted to my wife's empty wheelchair. She patiently helped me when I tried to secure the empty wheelchair on two attempts. This extra practice made all the difference. Thanks Dawn!
3 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi John,
Thank you for sharing your experience and for your kind words about Dawn. We’re so pleased she was able to make the journey easier and took the time to patiently demonstrate the wheelchair restraints. We’ll make sure your thanks are passed on to her.
Kind regards,
Will
Customer Experience
Proximo
Proximo. Sent Paul Edney to deliver a courtesy vehicle which he he did in a very professional manner. He walked me through all the workings of the vehicle, great customer service.
9 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Karen,
Thank you for your lovely feedback. We’re delighted to hear that Paul provided such professional service and took the time to make sure you were comfortable with the vehicle. We’ll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Réponse de Proximo Group
Hi Jamie,
Thank you so much for your kind words! We’re delighted you were happy with the service and really appreciate the recommendation.
Kind regards,
Will
Customer Experience
Quick and easy and very accommodating
Quick and easy and very accommodating. Paul Edney our pick up driver was really helpful, phoned to say he was on route and collected the car quickly.
7 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Jean,
Thank you for your lovely review! We’re pleased to hear the collection was quick and easy, and that Paul was so helpful and accommodating. We’ll be sure to share your feedback with him!
Kind regards,
Will
Customer Experience
Assad was very nice and professional
Assad was very nice and professional. Came on time very happy with experience!
7 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Yasmine,
Thank you for your lovely feedback! We’re delighted to hear Assad was professional, punctual, and made your experience a positive one. We'll be sure to let him know.
Kind regards,
Will
Customer Experience
Neville dropped the car off and…
Neville dropped the car off and explained everything to us clearly. Great company to deal with.
4 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Nigel,
Thank you for your feedback! We’re glad Neville was able to explain everything clearly, and we really appreciate your kind words about us.
Kind regards,
Will
Customer Experience
Assad and Masoud have been delivered…
Assad and Masoud have been delivered this morning from Proximity Group. They have shown us how to handle the lift and put in and out our client into the van. The van is great. Thank you.
4 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Keflom,
Thank you for your lovely review! We’re pleased to hear Assad and Masoud provided helpful guidance and that you’re happy with the van.
Kind regards,
Will
Customer Experience
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