Proximo Group Avis 

5 233
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

While my motorbility vehicle is in the garage, proximo have supplied me with a hire car. Their top chap, Assad, has brought the vehicle, fully explained everything I need to know about the car and the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone I dealt with regarding my car situation was very helpful and did their best to get a suitable hire car for myself and my family. They were sympathetic about my situation and the vehicle was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish the whole process was dealth with by fantastic staff, phoned yesterday wav has just been delivered. I cannot fault the service i have received and highly recommend this company. J... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de voitures

Écrit par l'entreprise

Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.

Proximo

Écrit par l'entreprise

We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(5 233)

877 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly Recommend 10/10 -Masoud from Proximo delivered the hire…

Masoud from Proximo delivered the hire car today, working alongside Motability to supply a hire car for my Husband while his Motability car is being repaired after an accident on Monday. They supplied a car with full handcontrols so it can be driven by my husband as well as myself. Accident happened on Monday at 3.30pm, by Wednesday at 9am the hire car was delivered to our house, very impressive how quickly this all happened. Masoud was great, very professional, friendly & realy helpfull & informative. Would highly recommend Proximo & Masoud, great service 10/10

23 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Helen,

Thank you so much for your wonderful feedback. We’re delighted Masoud was able to provide such a professional and helpful service, and that we could get a suitable vehicle to you so quickly. We’ll be sure to share your kind comments with Masoud and the team.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

A very easy way of staying mobile…

A very easy way of staying mobile whilst my WAV was off the road. The courtesy WAV was delivered and collected at convenient time. Everything was explained on delivery and collection. The WAV immaculate inside & outside. We could not ask for anything more.

22 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Zoe,

Thank you so much for your fantastic feedback! We’re delighted to hear that the courtesy WAV made things easier while your vehicle was off the road, and that you found the delivery and collection convenient.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Very good and thorough handover with…

Very good and thorough handover with Assad this morning.
Assad was polite and professional. He showed us round the vehicle, explaining everything we needed to know.
Proximo have been brilliant.

21 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Good afternoon,

Thank you for your fantastic 5-star review! We’re delighted to hear that Assad provided a thorough and professional handover and made sure you had everything you needed.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

When our vehicle arrived at our door…

When our vehicle arrived at our door the delivery driver Colin from the local delivery depot could not have been more helpful, he explained everything very clearly and was willing to go over it twice if needed.
Thank you for being so considerate.

18 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Good morning,

Thank you for your wonderful review! We’re glad to hear that Dawn was knowledgeable, kept you informed, and made sure you were happy with your van.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Dawn was very plesent and…

Dawn was very plesent and knowledgeable. She made sure we were happy with the van and told us everything we needed to know. Dawn also kept us informed of the time she would arrive here.

19 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Maurice,

Thank you for your wonderful review! We’re glad to hear that Dawn was knowledgeable, kept you informed, and made sure you were happy with your van.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Assad dropped off my replacement…

Assad dropped off my replacement vehicle earlier and was great, explained everything thoroughly and made sure I understood everything, very helpful and professional

19 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Sarah,

Thank you for your kind words! We’re pleased to hear that Assad was professional, thorough, and made sure everything was clearly explained.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Abbas was fantastic and very friendly…

Abbas was fantastic and very friendly and helpful

18 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Good morning,

Thank you for your lovely feedback! We’re delighted to hear that Abbas was friendly, helpful, and made your experience a positive one.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Flawless service all around!

Neville delivered a much needed replacement wav today whilst our own is in the garage for repairs. The service from Proximo has been exemplary from start to finish. Fast, efficient and the staff accommodating, understanding and polite. There are lots of baseline stresses and strains in looking after a disabled teen, and Proximo helped alleviate an added pressure and got us mobile again with zero fuss. Neville himself was a breath of fresh air, explained everything clearly and with a cheerful demeanour. Thank you Proximo, and thank you Neville. Will be recommending!

18 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Liz,

Thank you so much for your kind words. We’re delighted we could help get you mobile again and make things a little easier during a stressful time. We’ll be sure to pass your lovely feedback on to Neville, who will be thrilled to hear it. Thank you for recommending Proximo!

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Courtesy WAV

As a WAV driver, over the years I've needed courtesy WAV from Proximo. By coincidence I have had Colin drop off the courtesy vehicle. He is polite, friendly, understanding and we've had plenty of laughs especially when it came to adjusting the boot hoist. Previously, I have had a driver that thought they knew best. Colin is open minded and never rushes me. If I had a choice of who to drop off the courtesy vehicle I would say COLIN. I would like to praise the customer services too in particular Barry and Georgina. They are always honest with me even when it's bad news. They understand that I would rather know the truth and make other plans where necessary than be fed sugar coated news. Lastly, I wish Proximo had more WAVs with automatic ramp. Not all wheelchair users have someone to accompany them. That's why my own vehicle has a hoist ramp to maintain my independence.

16 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Good morning,

Thank you for sharing such detailed feedback. We're delighted to hear about your positive experiences with Colin, Barry, and Georgina. Providing honest, friendly, and understanding support is something we pride ourselves on, and we will ensure your kind comments are shared with them.

We also appreciate your feedback regarding automatic ramps and will pass your suggestion on to the relevant teams.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Top service from Proximo

First class service from office to delivery/pickup. Rob McD delivered the vehicle and explained clearly everything about the access and securing of the chair. Would recommend Proximo every time.

17 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Paul,

Thank you for your recommendation and positive comments. We're pleased that Rob provided a clear and thorough handover and that you received first-class service throughout the process. We'll let him know!

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Gloucester down and bound

Andover support ask round. The drive who dropped off the car was so polite and patient. Went through everything with pace. Didn't try to rush me at all. Excellent service from the gentleman. Really great, thankyou

17 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Good morning,

Thank you for your lovely feedback. We're delighted to hear that the delivery driver was polite, patient, and took the time to ensure you felt comfortable and informed. We'll be sure to pass on your kind words to the team.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Assad delivered me a replacement…

Assad delivered me a replacement vehicle to use as mine in garage,he was friendly and very helpful showing me everything on the vehicle making it very easy for me,would highly recommend

17 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Beverly,

Thank you for your kind feedback! We’re delighted to hear that Assad made the vehicle handover easy and straightforward. We’ll be sure to pass on your lovely comments!

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Good Service

Good Service. Paul Edney delivered the vehicle and was very helpful in handing it over

16 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi John,

Thank you for your great review! We’re pleased to hear Paul was helpful and made the vehicle handover a smooth and straightforward experience.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Assad was very polite efficient and…

Assad was very polite efficient and helpful. All contact with the company from outset to delivery to completion has been professional and understanding

16 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Elaine,

Thank you for your fantastic feedback! We’re delighted to hear Assad was polite, efficient and helpful, and that you found the whole experience professional from start to finish.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

The delivery of the car was quick and…

The delivery of the car was quick and the delivery driver was really good and explained everything clearly to me
thank you Daniel Molinas

16 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Louisa,

Thank you for your great review! We’re pleased to hear Daniel made the delivery quick and straightforward and explained everything clearly. We'll be sure to let him know.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Assad delivered the vehicle today

Assad delivered the vehicle today. He was very friendly and explained everything very well. I recommend this company.

16 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Ashleigh,

Thank you for your lovely review. We’re delighted to hear Assad provided a friendly and informative delivery experience. We really appreciate your recommendation!

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Assad great guy made handing back super…

Assad great guy made handing back super easy and not stressfull made it a plesent exseriance

15 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Leon,

Thank you for your kind words! We’re delighted Assad made the handover easy and stress-free. He'll be happy to hear this.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Thank you for coming to my rescue with…

Thank you for coming to my rescue with an adapted vehicle… vee was great went through the car with me

15 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Good afternoon,

Thank you for your kind words! We’re so pleased Vee was able to come to your rescue and take the time to talk you through the adapted vehicle. We’ll be sure to pass on your thanks.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Excellent

We have used Proximo twice now they were excellent both times, we had a lovely lady named Dawn who explained everything in great detail, fantastic customer services via the phone and email, really liked the photos sent to see if the vehicle was suitable for my sons needs. The whole process was smooth and simple thankyou very much 😊

15 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Sarah,

Thank you so much for your wonderful feedback. We’re delighted Dawn and the team made the process smooth and straightforward, and that the vehicle photos were helpful in finding the right vehicle for your son.

Kind regards,

Will
Customer Experience

Noté 5 sur 5 étoiles

Excellent service from Proximo when my…

Excellent service from Proximo when my WAV was out of action. Colin the delivery fella was particularly good. Friendly and informative and he even calls to let you know he’s on route.

14 septembre 2026
Avis spontané
Logo de Proximo Group

Réponse de Proximo Group

Hi Jennifer,

Thank you for your lovely feedback! We’re so pleased Colin provided such a friendly and informative service and kept you updated along the way. We’ll be sure to share your kind words with him.

Kind regards,

Will
Customer Experience

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus