While my motorbility vehicle is in the garage, proximo have supplied me with a hire car. Their top chap, Assad, has brought the vehicle, fully explained everything I need to know about the car and the... Voir plus
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While my motorbility vehicle is in the garage, proximo have supplied me with a hire car. Their top chap, Assad, has brought the vehicle, fully explained everything I need to know about the car and the... Voir plus
L'entreprise a répondu
Everyone I dealt with regarding my car situation was very helpful and did their best to get a suitable hire car for myself and my family. They were sympathetic about my situation and the vehicle was... Voir plus
L'entreprise a répondu
Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Voir plus
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From start to finish the whole process was dealth with by fantastic staff, phoned yesterday wav has just been delivered. I cannot fault the service i have received and highly recommend this company. J... Voir plus
L'entreprise a répondu
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Écrit par l'entreprise
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Masoud from Proximo delivered the hire car today, working alongside Motability to supply a hire car for my Husband while his Motability car is being repaired after an accident on Monday. They supplied a car with full handcontrols so it can be driven by my husband as well as myself. Accident happened on Monday at 3.30pm, by Wednesday at 9am the hire car was delivered to our house, very impressive how quickly this all happened. Masoud was great, very professional, friendly & realy helpfull & informative. Would highly recommend Proximo & Masoud, great service 10/10

Réponse de Proximo Group
A very easy way of staying mobile whilst my WAV was off the road. The courtesy WAV was delivered and collected at convenient time. Everything was explained on delivery and collection. The WAV immaculate inside & outside. We could not ask for anything more.

Réponse de Proximo Group
Very good and thorough handover with Assad this morning.
Assad was polite and professional. He showed us round the vehicle, explaining everything we needed to know.
Proximo have been brilliant.

Réponse de Proximo Group
When our vehicle arrived at our door the delivery driver Colin from the local delivery depot could not have been more helpful, he explained everything very clearly and was willing to go over it twice if needed.
Thank you for being so considerate.

Réponse de Proximo Group
Dawn was very plesent and knowledgeable. She made sure we were happy with the van and told us everything we needed to know. Dawn also kept us informed of the time she would arrive here.

Réponse de Proximo Group
Assad dropped off my replacement vehicle earlier and was great, explained everything thoroughly and made sure I understood everything, very helpful and professional

Réponse de Proximo Group
Abbas was fantastic and very friendly and helpful

Réponse de Proximo Group
Neville delivered a much needed replacement wav today whilst our own is in the garage for repairs. The service from Proximo has been exemplary from start to finish. Fast, efficient and the staff accommodating, understanding and polite. There are lots of baseline stresses and strains in looking after a disabled teen, and Proximo helped alleviate an added pressure and got us mobile again with zero fuss. Neville himself was a breath of fresh air, explained everything clearly and with a cheerful demeanour. Thank you Proximo, and thank you Neville. Will be recommending!

Réponse de Proximo Group
As a WAV driver, over the years I've needed courtesy WAV from Proximo. By coincidence I have had Colin drop off the courtesy vehicle. He is polite, friendly, understanding and we've had plenty of laughs especially when it came to adjusting the boot hoist. Previously, I have had a driver that thought they knew best. Colin is open minded and never rushes me. If I had a choice of who to drop off the courtesy vehicle I would say COLIN. I would like to praise the customer services too in particular Barry and Georgina. They are always honest with me even when it's bad news. They understand that I would rather know the truth and make other plans where necessary than be fed sugar coated news. Lastly, I wish Proximo had more WAVs with automatic ramp. Not all wheelchair users have someone to accompany them. That's why my own vehicle has a hoist ramp to maintain my independence.

Réponse de Proximo Group
First class service from office to delivery/pickup. Rob McD delivered the vehicle and explained clearly everything about the access and securing of the chair. Would recommend Proximo every time.

Réponse de Proximo Group
Andover support ask round. The drive who dropped off the car was so polite and patient. Went through everything with pace. Didn't try to rush me at all. Excellent service from the gentleman. Really great, thankyou

Réponse de Proximo Group
Assad delivered me a replacement vehicle to use as mine in garage,he was friendly and very helpful showing me everything on the vehicle making it very easy for me,would highly recommend

Réponse de Proximo Group
Good Service. Paul Edney delivered the vehicle and was very helpful in handing it over

Réponse de Proximo Group
Assad was very polite efficient and helpful. All contact with the company from outset to delivery to completion has been professional and understanding

Réponse de Proximo Group
The delivery of the car was quick and the delivery driver was really good and explained everything clearly to me
thank you Daniel Molinas

Réponse de Proximo Group
Assad delivered the vehicle today. He was very friendly and explained everything very well. I recommend this company.

Réponse de Proximo Group
Assad great guy made handing back super easy and not stressfull made it a plesent exseriance

Réponse de Proximo Group
Thank you for coming to my rescue with an adapted vehicle… vee was great went through the car with me

Réponse de Proximo Group
We have used Proximo twice now they were excellent both times, we had a lovely lady named Dawn who explained everything in great detail, fantastic customer services via the phone and email, really liked the photos sent to see if the vehicle was suitable for my sons needs. The whole process was smooth and simple thankyou very much 😊

Réponse de Proximo Group
Excellent service from Proximo when my WAV was out of action. Colin the delivery fella was particularly good. Friendly and informative and he even calls to let you know he’s on route.

Réponse de Proximo Group
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