Psymplicity Avis 255

I've had such a positive experience with my doctor and his team, and I wanted to share it. What truly sets my doctor apart is his genuine understanding of how my personal life can significantly impact my mental health. He takes the time to listen and really hear me, and he validates my experiences. This makes a world of difference in my treatment.

When I've needed adjustments to my prescription schedule, whether monthly or bi-monthly, he's always been incredibly sympathetic and trusting. He treats me with respect and dignity, acknowledging me as a human being navigating mental health challenges, rather than just a patient file. This stands in stark contrast to some online psychiatric services I've encountered, where I've felt hesitant and judged.

Beyond my doctor's care, I honestly don't know what I would do without the administrative team. They are absolutely incredible! Their efficiency and dedication are truly remarkable. The teamwork they display is evident in how seamlessly they handle every request, even last-minute ones.

They've been a tremendous support, helping me with every task, no matter how big or small. They are a vital part of my positive experience at this practice, and I'm so grateful for their hard work and compassion.

I'm the guardian of a 14-year-old girl who came to the UK to study 3 years ago, and I have attended the appointment with her and her mum with Dr Resham Abbasi. We had a very thorough session and Dr Abbasi is highly professional and attentive and was able to understand the issues she was facing as an international student from a different cultural background, which is very important for the family. She was able to give an accurate assessment of the child's situation and her recommendations were helpful and valued by the family. Overall, the family was grateful for the patience and kind support from Dr Abbasi and would highly recommend her for international families.

My experience with Psymplicity has been outstanding. The clinician was exceptionally knowledgeable and experienced, creating a safe, supportive environment where I felt comfortable sharing my concerns. Their attentive, empathetic listening made me feel truly heard and understood, which was incredibly reassuring. This compassionate approach helped address my issues with genuine care, leading to an effective treatment plan tailored to my needs. The admin team was also efficient and responsive, ensuring a smooth, stress-free process from start to finish. I’m extremely satisfied with the care I received and would highly recommend their services.

I've been a patient for i think 3 years now. Phone numbers and email addresses work, easy to talk to a real person who resolves questions effectively. The life admin aspect of it works well.
I've had the same doctor through diagnosis and starting medication. He answers emails and I feel he knows me personally. I am still waiting on NHS services to take over my consultant level care and I'm glad the private provider I chose has turned out to be reliable and efficient as I'm still having to pay for reviews.

Effective clinical care, and smooth reliable communication with admins.

Dr Mihaylova made me feel very comfortable aboutr discussing my mental health and how we could improve, firstly without medication but also discuss all other options available. I highly recommend taking the first step and book an initial consultation.

They were helpful and treatment was spoken and was giveing me a idea of how I can help and all over fantastic service

It was really easy to book and pay for my appointment online. I was seen quickly and was able to have my appointment via Zoom. Dr Duffett was kind. He listened to me carefully, provided sensible advice and reassurance, and issued my prescription the same day.

We've been stuck for so long and now we finally have the help and light at the end of tunnel.
They've been great and everything was so easy.
Thanks so much!

Great help fast response.

really prompt service, informative and checked up on day of appointment, good correspondence, dr pandis was great, i felt listened to and understood

They get stuff done. ADHD needs attention and they are reliable

Exceptional team. My clinician helped me to understand things about myself that I never previously had answers for. Would recommend Psymplicity to anybody who is seeking an ADHD assessment and is able to go privately.

Dov Levy was very proactive on chasing my diagnosis letter which was needed with urgency, my experience prior to diagnosis with Dr Richard Duffet has also bene amazing, so far I would recommend psymplicity and special thanks to Doy levy for outstanding customer service.

After some consideration and complex circumstances I decided to go privately. This was/ is a serious financial investment for me, but to date I can share that it's been worthwhile and valuable.
Efficient, thorough, professional, empathic, assuring, caring and validating.
The outcome redefined my recent history and gave resonance and clarity to my difficulties as I finally accept and absorb the fact that I needed to access help.

The Admin where very tolerant and helpful. and Dr Resham Abbasi who is the CHAMS accessor was very efficient and good.

Absolutely excellent institution with a wide range of support. My diagnosis was handled in a professional and prompt manner. Would absolutely recommend personally.

I've been a patient of Psymplicity for over 2 years. I'm prescribed medication via shared care. This has been fine up until the recent medication shortage. My GP agreed to switch me to short acting medication (same drug & same dose), but just needed the 'ok' from my psychiatrist.

On 30.08.24 I called to make this simple request, I have since chased this up a further 4 times and still not received any response from my psychiatrist.

I have been without medication for over 2 weeks now, this could have been easily sorted out before it ran out. I am at a loss as to what to do- how can a psychiatrist just ignore their patient? Or is my psychiatrist on long term sick leave or deceased? No one seems to know... I do know I'm being treated appallingly.

I hope this review actually gets someone at Psymplicty to take action. Ps. I am fully up to date on my annual psychiatrist reviews.

Very happy with this company. The reason for 4 and not 5 is the Doctor was tardy with the report. Ed(Manager) and his admin team were excellent. Always friendly and polite. Extremely helpful and professional. Thank you. Phillip

Absolute charlatans. Disgraceful company who are simply out to get as much money as they can from people with absolutely no compassion or care for patients. I paid a £50 prescription charge just for them to issue the prescription, which I still haven’t received, only for them to tell me I needed to pay a further £285. I cannot afford this but they refuse to refund the £50 after months of emails. The email I sent after months clearly stated all my account details and information and their assistant claimed not to have received them? I had to send a second email so that she could actually process the information, which still apparently hasn’t been done. These people can’t even read an email correctly so please do not trust them with more serious matters regarding your health, I’ve never dealt with such incompetent people in all my life. It’s not a surprise at all to me that they are going under, and I seriously wish I hadn’t wasted any of my time and money dealing with them. Please please do not waste your time and money with these jokers, they genuinely deserve the bankruptcy and I hope they all have to sign on and get a taste of their own ridiculous medicine.