Punch Technology Avis 

Very good customer service, whenever I rung through for any queries, everyone was really helpful and friendly. Willing to take the time to advise and help you.

I had a support question and it was resolved pretty fast and the company was understanding.

So far it has been great, computer was put together and the cabling done very nicely.
Just as good as buying from anywhere else.

All good, only issue was the delayed delivery and lack of updates on tracking site during that time.

Originally bought my PC from Fierce PCs and it performed flawlessly. Now requiring an upgrade I contacted them again, now taken over by Punch Technology, and received the same great customer service. Jonathan took time to explore what I wanted, and got the warehouse team to get the package out same day. Given it was within half an hour of closing that's remarkable customer service.

100% would recommend and deal with again, thanks Punch Technology, you're ace!

customer services was very good and the this is my third punch pc. the last one is still going but had to upgade do to not going to windows 11.
so far this one very good i use it for gaming and work handles both very well.
i have all ways brought them from another company but decided to buy direct this time which is better as i can modify to the spec i wanted.

PC seems ok but difficult to find the location for collection, and 8 years since I looked inside a PC so the look of components has changed and I thought it was incomplete, and I had to call the help line twice to get going, also very few component manuals included so I had to print them all from the web.

The machine was built to order but arrived on schedule. It's really well built, very quiet and fast. There was an issue with one of the cooling fans but Oliver (customer support) replied promptly and helpfully and sent a replacement very quickly. I'd highly recommend this company for its products and support.

Easy to configure the PC that I wanted. Useful that you can buy without an operating system. Seems to be well built, fast and will hopefully last a reasonable time. Very helpful when contacted about delivery and (non) problem with the DVD player. Would recommend Punch Technology.

Website has tracking of order from start to finish.
Order was delivered within the delivery period quoted.
Product supplied is brilliant.
I would definitely recommend Punch Technology for a great computer deal.

Very happy with the service and product I received. It’s a good service at a fair price.

Thus is our fourth Punch machine. They are fast consistent performers. They only got a 4 because the build and delivery speed were pretty slow this time.

good pricing and excellent service

I ordered, 10 working days later I chased for an update and was then told due to a big order that mine would be another few days before it built and tested but by then I should of received it, my issue is lack of communication and even when I chased there was still no commitment of when I would receive my computer

I've made an account on here just to leave this specific review as I'm pretty annoyed.

Purchased a custom system from Punch a little over 4 years ago. Great initial impressions, solid build quality, was performing as expected at the time.

Noticed my PC has been struggling to keep up currently, but the system is aging and the games I'm playing are becoming more demanding so not a surprise. But I've noticed my system struggling even with newer games that require hardware specs well below what my system has. Initial investigation showed that my CPU (2600x) was running above 90C under load and thermal throttling as a result. Was advised by a friend to reapply a new layer of thermal paste to see what difference that could make. Here's where a major issue was discovered

Punch Technology did not apply a layer of thermal paste when they built my system 4 years ago. As a result I suspect my CPU has likely been thermal throttling for the best part of 4 years and I've only now discovered this and the cause. Having actually applied it myself now my CPU records temperatures under 60C at full load rather than above 90C.

I also have serious doubts around how adequate their testing regime is. Not applying thermal paste is a considerable mistake. Not discovering this during the supposed testing phase is incredibly incompetent.

I've been happy for 4 years but no longer could I suggest anyone consider buying a system from Punch Technology. Yes mistakes can happen when building a system, and yes these can be rectified, but if they couldn't even discover the system was thermal throttling during their own testing, whatever that entails, then I wouldn't trust them to discover the potential mistakes they could make.

I'll probably be upgrading to a new system soon and I have no choice but to look elsewhere as a result.

Edit - Received a call from Punch Technology about my issue which I greatly appreciate, showed genuine concern about how this could have happened. 4 years down the line now so not much that can be done and I'm not after any sort of compensation, my PC still works perfectly fine albeit a little cooler now, just wanted to bring this to their attention in the hopes it doesn't happen again.

ALL GOOD FOR ME PERFECT FOR MY NEEDS

I am very satisfied with the service and how the delivery date and time were easily arranged and communicated to me. PC was ready to work right out of the box and has been great, no issues at all.

10/10 , could not be more happy with the PC build and the customer care . Highly recommended .

Excellent service. Computer has been delivered on time. Well packed and protected. My new machine is amazing. Highly recommended.