Baz my Frenchie was slowly changing. I just put it down to him being in his twilight years Rubbing on things started with his face thinking back then itching his back end he lost a fair bit of hair... Voir plus
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I have to give 2 stars as I haven’t actually received the product yet and I ordered over 1 more nothing ago. I don’t care where you live on the planet, no delivery should take that long. The tracking... Voir plus
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These people are die hard annoying. I did not get the products more than a month later and bought something else that's half the price. I asked them to refund and they won't and I asked them to... Voir plus
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After reading the reviews, I am very nervous to order from this company again. I ordered once, and it took a long time to be delivered, but it did eventually arrive. I thought it would arrive via a c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are a team of passionate dog lovers committed to helping pets live longer, healthier lives. Using science-backed research to guide every formula, we create premium supplements designed to support your dog's health from the inside out, so they can feel their best every single day. Our products are made in the USA, GMP certified, and SQF certified.
Coordonnées de contact
Etats-Unis
- help@pupganics.com
- www.pupganics.com
3,2
Moyen
108 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I was skeptical, but can see visible difference in mobility
My dogs love the multivitamins and my older dog who is 13 has noticeably got more energy and climbs the stairs with less stiffness. I will definitely keep buying these for her. My only suggestion is that they should create a small dog, less than 10 KG, one for my chihuahuas as I have to cut them in half for them.
25 mai 2026
Avis spontané
Réponse de Pupganics
Hello Mel! More energy and less stiffness at 13 — that is incredible to hear! We are so grateful you took the chance on us and we are so glad it is making a real difference for your girl.
And good news for your chihuahuas — dogs 0–25 lbs (up to 11 kg) only need 1 chew per day, so they are perfectly covered with our current formula. No more cutting in half! Feel free to contact us at help@pupganics.com if you have any questions — we are always happy to help.
Two issues and feedback made
Two issues
The auto re order option could have been made clear to consumers
One of the orders I made had the whole content filled with broken bits and pieces . Notified Help (Pupganics) but no response yet
21 mai 2026
Avis spontané
Réponse de Pupganics
Hello! Thank you for your feedback, and we're truly sorry for the confusion about the subscription! While it is displayed at checkout, on the order confirmation email, and in a reminder email ahead of each renewal, we completely understand that it may not have been clear enough for you. We can confirm that your subscription has been cancelled.
We're also sorry to hear about the chews arriving broken — that is absolutely not the standard we hold ourselves to. We have replied to your email regarding this, so please do check your inbox (and spam folder, just in case!) and reply to us there so we can get this resolved for you as quickly as possible.
4 dogs of different breeds all benefited
4 dogs of different breeds, weights and ages all benefitted from 5 months of Pupganics. Sol, my Lab and Sumo, my Frenchie, both saw marked improvements in their itchy skin, including Sol’s ears that are prone to yeast infections. Nana, my Thai mutt, and Star, my Siberian, both had improved energy, particularly evident as the weather has gotten hotter. I’m a huge fan of Pupganics.
25 mai 2026
Avis spontané
Réponse de Pupganics
Hi David! We could not be more grateful for this — thank you for taking the time to share Sol, Sumo, Nana, and Star's journey! Knowing our product is making a real difference in their lives is the greatest reward for our team.
Miracle of Pupganics
Molly eats them without any issue and since using Pupganics no more monthly injections to deal with her allergies. Works really well.
25 mai 2026
Avis spontané
Réponse de Pupganics
Hearing that Molly is allergy-free and injection-free is the greatest motivation for our team — thank you for sharing this! We are so proud of her progress and so grateful for your trust in us, Karen.
It works!
The supplement was great. Settled my pups skin condition that was often so intense it bled. My pup enjoyed it mixed with his food and it took only a few days to notice a difference but closer to 5 weeks for what I consider full recovery. My Vet looked at it for me and was very supportive of using it.
10 février 2026
Avis spontané
Réponse de Pupganics
Hi Tracy, thank you for trusting Pupganics with something so serious — a skin condition that intense must have been so hard to watch. We are overjoyed to hear your pup is fully recovered and thriving, and knowing your vet was supportive makes us incredibly proud. Thank you for sharing his journey!
My dogs love this product one Morkies…
My dogs love this product one Morkies one Yorkie. They see the bottle and sit immediately.
Scratching has decreased dramatically. Great product.
1 mai 2026
Avis spontané
Réponse de Pupganics
Hi Morkie! A Morkie and a Yorkie sitting on command when they see the bottle — that is the cutest quality control we have ever heard of! We are so glad Pupganics is working for your them and that the scratching has improved. Thank you so much for your support.
El 28 de Marzo 26 compré Pupganics para…
El 28 de Marzo 26 compré Pupganics para mi perrita la cual tiene una alergia que no cura, ví está opción, pero hasta el día de hoy nunca me llegó, he enviado muchos correos, pero no he logrado nada, la respuesta es que debo esperar, 2 meses??? Ya no se que hacer para que la Empresa me responda
28 mars 2026
Avis spontané
Réponse de Pupganics
Hola Gladys, lo sentimos mucho por la demora con tu pedido, especialmente sabiendo que tu perro lo necesita para su alergia. Entendemos perfectamente lo frustrante y preocupante que debe ser esta situacion.
Te hemos enviado los detalles de tu pedido por correo electronico, por favor revisa tu bandeja de entrada.
Tambien queremos compartirte una buena noticia: hemos cambiado a envios desde Estados Unidos, lo que significa que los tiempos de entrega seran significativamente mas rapidos a partir de ahora. Estamos comprometidos a asegurarnos de que recibas tu pedido y que esta experiencia no se repita.
Gracias por tu paciencia y esperamos resolver esto pronto para ti.
Problem resolved and refunded
At first I had a very negative experience because my first order never arrived, and I was also charged again automatically through the subscription system.
However, after posting my review, the company responded quickly, apologized, and processed full refunds for both orders without any complications. I also appreciate that they took the feedback into account and are making changes to improve shipping times.
Although the initial experience was frustrating, I appreciate that they ultimately resolved the issue professionally. Thank you for the attention and support.
18 mai 2026
Avis spontané
Réponse de Pupganics
Hi Azalea! Thank you for sharing your experience, and we sincerely apologize for the inconvenience caused by the delays and the unexpected subscription charge.
After reviewing your case, we went ahead and processed refunds for both Order #14495 and Order #21619 — we didn't want to wait on a response from you to do so. It may take a few days to reflect on your end.
I'm also happy to share that your feedback has directly contributed to a meaningful change — we have now moved our fulfillment operations to the United States. Future orders will ship significantly faster.
We hope to have the opportunity to serve you better in the future.
I have just received my order .
I have just received my order after several weeks.
I have fed the dog and will update as to effectiveness.
Now most of the way through the 1st bottle. There has been an improvement but not a solution yet.
17 mai 2026
Avis spontané
Réponse de Pupganics
Hi Guy! We are so glad it has finally reached you, and we truly appreciate you giving Pupganics a try. We cannot wait to hear how your dog gets on — we hope you start seeing great results soon!
Please don't hesitate to reach out to us at help@pupganics.com if you need anything at all.
Pupganics are scammers
I ordered Pupganics for my dogs on 9 April 2026. Today it's the 14th of May 2026 and I still haven't received my order. In the meantime these scammers automatically debited a second order from my credit card without my authorization. Please don't waste your money to order this product as you will never receive it and they won't refund you your money. A big SCAM!!!!!
9 avril 2026
Avis spontané
I have been waiting since March for my…
I have been waiting since March for my order I have barely received updates I have contacted them saying if my order is not coming than please send me refund and cancel my subscription . No reply they are not reliable nor helpful
26 mars 2026
Avis spontané
Réponse de Pupganics
Hi Chris! Thank you for your review, and we are so sorry to hear that your March order never arrived — that is absolutely not the experience we want for our customers.
We would love to make this right for you right away, but we are having trouble locating your order with the information available. Could you please send us an email at help@pupganics.com with your order number so we can look into this as quickly as possible? We want to get this sorted out for you!
We truly appreciate your patience and hope to hear from you soon.
Reap off and needs to listen
You keep taking my money and when I ask you to stop and cancel the account you don’t want to as you’ll loose money. I’m a pensioner and they take money out of my of account every 7-10 days and my dog wouldn’t eat that amount in a month. Need to listen to your clients and their requests.
9 mai 2026
Avis spontané
Réponse de Pupganics
Hi Walter, thank you so much for reaching out and we sincerely apologize for the unexpected charges. We want to assure you that we are taking this seriously.
We have gone ahead and cancelled your subscription and processed refunds for your April orders. It may take a few days to reflect on your end, but rest assured, it is all in progress.
If you need any additional assistance, please don't hesitate to reach out to us at help@pupganics.com — we are always happy to help.
We truly appreciate your patience, Walter.
SCAMMERS
SCAMMERS. They take your money and never deliver.
Then to top it off they place a debit order on your account and take your money again without ever delivering. Just spent a Friday afternoon on calls to my bank's fraud dept to get this stopped.
Read the fine print! Actually never order from them!!!
8 mai 2026
Avis spontané
Réponse de Pupganics
Hi Jeanette! Thank you so much for your review, and we sincerely apologize for the long wait and the frustration of being charged before your order even arrived — that is completely understandable, and we sincerely apologize.
Shipping to South Africa has presented some significant challenges for us. We hear you, and we want you to know that this feedback has directly driven a major change on our end.
We are so happy to share that we have officially moved our fulfillment operations to the United States to ensure faster, more reliable shipping for all of our customers. This means the core issue you experienced is one we have already taken concrete steps to fix.
In the meantime, we have gone ahead and cancelled your subscription and processed your refund. You should see it reflected within a few business days depending on your bank.
If you have any further questions or need assistance, please don't hesitate to reach out to us at help@pupganics.com — we are always happy to help.
Scammers
I have paid for two orders and have not received any of the items I have ordered, this is just scamming site, as they don't even reply when you queried why you have not received your order.
1 mai 2026
Avis spontané
Take care
By not deceiving customers I have not received my stock which was way above my budget
No one gets back to me and no one cares since they know I am in a country where I can not find them, I requested a refund but no one is responding
Pupganics can not be trusted they behave fraudulent by just keeping quiet regarding what is already paid and has the audacity to try and charge more money on the clients account
Só the review caused a Stir suddenly emails were answered and information given that I can track it myself in our country, I did and finally my parcel was found, only to discover I had to pay for it to be released
I corresponded via email and informed them that I am not yet willing to change my views, if it was not for my persistence I still would not have my parcel, I am grateful for that, some clients reviews state different since they are stating that they are still waiting
I'm trying the product and did convey if I am satisfied that the product helped my furry babies I will give another review
28 avril 2026
Avis spontané
Réponse de Pupganics
Hi, thank you so much for taking the time to share your experience with us — and we are so pleased to hear that your parcel has finally reached you!
We sincerely apologise for the delays in communication along the way and for any stress this may have caused. We are continuously working hard to improve and ensure every customer feels heard, valued, and taken care of — your feedback plays a big part in helping us do that.
We also appreciate your patience and persistence throughout this journey, and we are glad our team was ultimately able to assist you in getting your order sorted.
We truly hope your furry babies enjoy the product and that it makes a wonderful difference for them. Please don't hesitate to reach out to us anytime at help@pupganics.com — we are always here and happy to help.
scam
I think this is close to a scam. It was listed as being shipped from China and delivered to my home, but it never actually arrived. I reported it to PayPal and received a refund immediately.
1 mai 2026
Avis spontané
Réponse de Pupganics
Hi Kaz! We are truly sorry your order never arrived — we completely understand your concern.
We want to assure you that we are a legitimate small business that genuinely cares about our customers. We have since moved our fulfillment to the United States to ensure faster and more reliable deliveries.
We are glad PayPal resolved this for you, and we hope to have the chance to show you a much better experience someday. You can always contact us at help@pupganics.com if you have any questions.
My dog is OBSESSED with the multivitamin chew
My dog is OBSESSED with their multivitamin and I’ve noticed a huge improvement in his coat and digestion. He specifically walks over to the drawer that has Pupganics in our home and begs me for them.
29 avril 2026
Avis spontané
Pupganics has been AMAZING
Pupganics has been AMAZING! My dog prefers his vitamins over treats now. He loves the chicken flavor, and has been so full of energy ever since he started taking these. The itching has also decreased significantly!
18 avril 2026
Avis spontané
Réponse de Pupganics
Hi Tabitha! Wow, this just made our day! 🐾 Thank you so much for sharing this wonderful update!
We are absolutely happy to hear that your dog is loving his Puypganics multivitamins — preferring them over treats is honestly the highest compliment we could receive! And hearing that his energy levels are up and the itching has decreased significantly is exactly why we do what we do.
Thank you for trusting Pupganics with your pup's health. 🐶
i ordered 30 days ago and never…
i ordered 30 days ago and never recieved. i reached out to customer service two weeks ago and this is response “ We sincerely apologize for the delay. Our shipping partner has informed us that there was an unexpected holdup, but the good news is that your order is now on its way and currently in transit.”
i reached out last week same response
i reach out this week same response
i ask for a refund no response. at this point im convinced this is a scam. no refund, no item, no support
25 mars 2026
Avis spontané
Réponse de Pupganics
Hi Rick, we are so sorry — we completely understand your frustration and we want to assure you that we take this very seriously.
After reviewing your order, we can see that tracking marked it as delivered, however we absolutely understand that you did not receive it. To resolve this for you right away, we have gone ahead and applied a full refund to your account.
We also want to share some exciting news — we have now moved to US-based shipping and production, which means significantly faster delivery times going forward. We are confident this will make for a much better experience.
We hope you'll consider giving us another chance down the line — we'd love to make it up to you and show you the experience you should have had from the start.
Unauthorised debits to my account from
They automatically renew your subscription on a monthly basis without your knowledge.
29 avril 2026
Avis spontané
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