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Purely Diamonds Avis 

1 954
•
TrustScore 5 sur 5

5,0

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Noté 5 sur 5 étoiles

I have just made my fifth purchase from PD for delivery in time for Christmas (2026). I expect it will be like the last four. No ordering problems (when I've made my mind up). Orders delivered withi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can’t recommend PD highly enough! My husband bought my engagement ring from them 20 years ago, and I’m still using them to this day. The quality of their diamonds is exceptional, but what really set... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first approached Purely Diamonds looking for an engagement ring. I had a very specific idea in mind and they were able to add to that with a number of suggestions and some really good advice. It w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to see Tracey a few times at the Manchester showroom to have a look at different rings. Tracey was a delight to work with and she was very knowledgeable. My partner found her perfect engagemen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier
  4. Boutique d'accessoires de mode
  5. Fabricant de bijoux
  6. Joaillier
  7. Prestataire de mariage

À propos de Purely Diamonds

Écrit par l'entreprise

Purely Diamonds is a family-run fine jewellery company specialising in handcrafted diamond engagement rings and jewellery, made to order in the heart of London.

For over four decades, our team has been dedicated to creating beautifully made pieces that celebrate life’s most meaningful moments. Every design is developed and manufactured in our own London workshop, giving us complete control over quality, craftsmanship and detail at every stage.

Being true in-house manufacturers also allows us to offer exceptional value compared with traditional high street retailers, without compromising on materials or finish.

We work with natural and lab-grown diamonds, responsibly sourced and carefully selected for their beauty and performance. Whether you are searching for a timeless engagement ring, a bespoke design, or a piece to mark a personal milestone, our experienced team provides honest guidance and a relaxed, informative service.

While many clients discover us online, we also welcome customers to our London and Manchester showrooms, where appointments offer a more personal way to explore designs and discuss ideas.

At Purely Diamonds, our focus is simple: thoughtful design, meticulous craftsmanship, and service that feels as reassuring as it is professional.

Écrit par l'entreprise

FREE Delivery and 60 Day Money-Back Guarantee

Taking the stress out of possibly your most important purchase ever

All orders include FREE UK delivery and are sent in discreet packaging as to not give anything away. Your item will be in one of luxurious presentation boxes and will be covered by our 60 day money-back guarantee policy for extra peace of mind.

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(1 954)

136 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent all round!

The advice is first class.
The price/quality ratio of the diamond I bought was extremely competitive.
The diamond necklace arrived well within the timeframe quoted, the team bent over backwards to make sure I had it early and in time for my wife's 50th.
I will definitely use Purely Diamonds again!

4 juin 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Tristian,

Thank you for this great review, we do appreciate it!

It was our pleasure to help, we're pleased to hear that you are happy with the service provided and that the necklace arrived in time for such an important occasion.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

A wonderful experience from private…

A wonderful experience from private online consultation to view different ring styles and diamond clarity, through to purchasing our pieces. No rushing or pressure, a really relaxed service. The quality of the products is incredible and the knowledge shared was very helpful too. A really personal and lovely service. Would highly recommend.

1 octobre 2025
Avis spontané
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Réponse de Purely Diamonds

Hello Ali,

Thank you for your lovely feedback! We're delighted you enjoyed your experience and found our service relaxed and personal, and thank you for your recommendation.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

I found my perfect wedding ring on your…

I found my perfect wedding ring on your website, visited your London store to see it and try it on and then ordered it closer to the wedding. Such a great friendly service throughout including resizing it for me free of charge.

28 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Megan,

Thank you for your feedback, it is highly appreciated!

We are thrilled to hear that you had such a positive experience with us.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Great selection of wedding and engagement rings

We went to see Tracey a few times at the Manchester showroom to have a look at different rings. Tracey was a delight to work with and she was very knowledgeable. My partner found her perfect engagement and wedding ring here and couldn’t be happier with the service, quality of the rings and price.

12 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Aliya,

Thank you so much for taking the time to leave this lovely review, we really appreciate it!

Tracey was delighted to read your kind word, she was happy to help, we are thrilled to hear how much your partner loves her rings.

Kind regards,
The Purely diamond Team

Noté 5 sur 5 étoiles

Purely Diamond 11/10 incredible!!

Purely Diamond is incredible and their customer service is a 11/10! I couldn’t recommend them enough!

I didn’t educate myself enough on rings,diamonds before hand and went ahead and ordered one. No one’s fault but my own it was a lot smaller than I wanted and I was proposing in 2 weeks.

I had already waited 3-4 weeks for the first ring. I gave them a call, they listened understood the situation I was in and after the call immediately got to helping solve the situation, I felt like top priority.

Within less than 30 minutes they had educated me on what it is I was originally trying to go for, helped me pick out a new ring within my budget, which they hand on hand.

I sent the old ring back that day (on a Friday) within 4 days I received the new ring and I couldn’t be happier! I love it and I know my girl friend will too (hopefully she doesn’t see this review before the proposal).

Thank you guys again, life savers 🙌

15 septembre 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Scott,

Thank you so much for your wonderful review! we are delighted to hear you had such a positive experience with us. It was a pleasure helping you, we hope to welcome you back again in the future.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Thank you so much for everything

Thank you so much for everything, always amazing service from this company and their rings are stunning!

4 septembre 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Anna,

Thank you for your lovely feedback, we appreciate it!

Kind regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Gorgeous engagement ring

Great service from Purely Diamonds,

Stephanie helped with my order and kept me updated throughout the process.

Ring was perfect

Would definitely recommend

27 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Garry,

Thank you so much for leaving this review, we do appreciate it!

Stephanie was happy to help and is delighted to read your kind words, we also thank you for your recommendation.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Unbelievably great people to buy from

It’s sometimes hard to know what you are getting into when buying jewellery on line, but this company is fantastic- I have bought a few products from here now and have had the opportunity to view in store in Manchester if needed. Always helpful and and was good value and extremely high quality.

1 décembre 2025
Avis spontané
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Réponse de Purely Diamonds

Hello Chris,

Thank you for taking the time to leave this great review, we do appreciate it!

We are thrilled to have been able to help and we are pleased to know you have chosen to purchase from us on more than one occasion, we hope to hear from you again in the future.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Great customer service and very happy…

Great customer service and very happy with my ring.

1 juin 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Cameron,

Thank you for leaving these kind words, it pleases us to know that you are happy with your purchase and the customer service offered.

Kind regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Helpful staff & wonderful product!!

The staff were always very helpful and informative. Nothing was too much trouble.
The product was excellent as well!!

1 décembre 2025
Avis spontané
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Réponse de Purely Diamonds

Hi Steve,

Thank you for leaving this valuable feedback, it is highly appreciated!

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Wonderful service and quality

Stephanie was very helpful when viewing our ring choices. Her advice and expertise was exceptional. The entire experience was extremely straightforward. The diamond ring was beautiful and just what we wanted. Delivery, packaging and documentation was smooth and comprehensive

6 juillet 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Alan,

Than you for this lovely feedback! Stephanie was delighted to read your kind words.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Amazing business

I had such a great experience with Purely Diamonds, where I purchased both my wedding ring and diamond engagement ring.

Unfortunately, a week before my wedding, I was informed that there had been an issue with their machine and that my rings wouldn’t be ready in time for my wedding day. Although this was understandably disappointing, I was incredibly impressed with how quickly they resolved the situation. They sent me a temporary replacement ring so I could still have a ring for my wedding day, and once the wedding was over, they made my actual ring for me.

What made the experience even better was that they also offered to upgrade the diamond and clarity completely free of charge. I was genuinely so happy with how they handled the situation and went above and beyond to put things right.

Mistakes can happen, but it’s how a company deals with them that really matters, and Purely Diamonds handled everything professionally and with excellent customer service. They kept me reassured throughout and made sure I was happy with the final result.

I’m so pleased with my rings and would definitely recommend Purely Diamonds. Thank you for making sure everything was sorted and for going the extra mile! 💍❤️

19 mai 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Sumkay,

Thank you so much for taking the time to leave this lovely review, we really appreciate it.

We are so pleased to have resolved this issue and you were able to enjoy your very special day, it delights us to hear how happy you are with your beautiful rings, thank you for recommending us.

Kind Regards,
The purely diamonds Team

Noté 5 sur 5 étoiles

My first choice for diamond jewellery

I have used Purely Diamonds for many years to buy variously a diamond engagement ring, wedding rings, earrings and necklaces. I have also had jewellery reconditioned and repaired. Their service has always been excellent, the jewellery is top quality, and their prices are very competitive.

19 décembre 2025
Avis spontané
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Réponse de Purely Diamonds

Hello Thomas,

Thank you for this valuable feedback and being a loyal customer! we really appreciate it.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

My family have dealt with Claire

My family have dealt with Claire, at Purely Diamonds, and some of her colleagues too, several times in the last few years.
We’ve always found that they were all very helpful and really friendly. Great service altogether.
It’s so easy to park at their premises, and their products have always been absolutely superb.
We’ll always buy from them in the future.
Many thanks, from Julia and Joshua Thorley Hobbs.

14 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Julia,

Thank you for taking the time to leave this lovely review, we do appreciate it.

We are thrilled to know how pleased you are with your purchases and the customer service provided. Clare and the team were happy to help, they are delighted to read your kind words.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

My wife was thrilled with her earrings

My wife was thrilled with her earrings! They are beautiful and very elegant.
They were very well packaged and quickly delivered with all the relevant documentation. Very pleased all round.

29 juin 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Mrs T,

Thank you for your feedback, we are pleased to know that you are happy with your purchase and the service provided.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, wonderful products.

15 octobre 2025
Avis spontané
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Réponse de Purely Diamonds

Hello Robert,

Thank you for your feedback!

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Superb service

Its a pleasure doing business with Purely Diamonds, when speaking to staff over the telephone they are knowledgeable and friendly and the delivery process is swift and secure. I have purchased 4 items over a period of 2 years and the service has been exemplary each time

29 avril 2026
Avis spontané
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Réponse de Purely Diamonds

Hello Kevin,

Thank you for leaving this review!

We appreciate your loyal custom, we are delighted to know how happy you are with our products and our customer service, both of which are very important to us.

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

A satisfied customer

I have bought a couple of pieces of jewellery from Purely Diamonds now. Both are, in my estimation, very well crafted and use good quality materials and gem stones. We have had the first ring valued and it was valued significantly higher than we paid. I also took advantage of a significant discount for the second item. I would recommend Purely Diamonds to future potential customers.

8 août 2026
Avis spontané
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Réponse de Purely Diamonds

Hello David,

It is always wonderful to hear from a satisfied customer so thank you for your review and recommendation.

Kind Regards,
The Purely diamonds team

Noté 5 sur 5 étoiles

The quality of the items

The quality of the items plus the extremely reasonable pricing is second to none. I’ve always been very happy with all my purchases. The staff also endeavour to complete and deliver the goods in a very timely fashion.

30 novembre 2025
Avis spontané
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Réponse de Purely Diamonds

Hello Judith,

Thank you for taking the time to leave this review, we do appreciate it!

Kind Regards,
The Purely Diamonds Team

Noté 5 sur 5 étoiles

Great company

15 décembre 2025
Avis spontané
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Réponse de Purely Diamonds

Hello Jordan,

Thanks for the feedback, we appreciate it!

Kind regards,
The purely Diamonds team

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