Quictent US Avis 

I would not say a 2,-3 hour build. 3 people for the first 3 hours, yes the temp was about 50 degree, then 2 people for another 2 hours. Yes, we are more anal retentive than usual. The instructions are okay not as crystal clear that I had hoped. Plan on silicone to secure a few panels. Over all. Very pleased, although I can see wind more than 15kts being an issue during the build.

Good value and just what the doctor ordered.

I researched pop up tents with sides for more than a month before purchasing from Quictent. I need it to add living space outside my tiny trailer. Quictent is the only company I found with a large portion of positive reviews. I received my 8x8 and am very happy with it. My only disappointment is I wanted the sides to zip together to keep out bugs and the weather. The tent I purchased attaches to the posts using Velcro. However, we’ve had a couple of storms since I put up my Quictent and it stayed dry inside despite not fully being sealed on all sides.

I placed my order online. I got an immediate shipping notification. My order arrived within three days! There was no damage. ONLY missing parts were one bolt and two nuts which were easily replaced with a home depot run! The instructions were precise and easy to follow. All the parts and pieces were alphabetically and numerically labeled. I had my carport assembled by two professional frame builders. It took them nearly four hours to get it together which includes the down time for a trip to Home Depot. I am quite pleased with my purchase. I can only assume the roofing is solid because amazingly, I have had not one drop of rain since the structure was erected! If there should be a problem, I feel Quictent will be there for me.

It broke the first time I put it up. I was looking for return options and it looks like there aren’t any. I would have expected better quality for what I paid for.

WOW. Simply an Amazing Company and easy to work with during a warranty claim.
They work diligently in helping the customer out when in need. They back up their product and truly go the extra mile to make the customer happy. Their communication when working through a warranty claim was spot on. They not only made sure to stay in contact with me but helped me throughout every step of the way in making sure I was fully satisfied with my product.
I highly recommend their product not just because it’s a great product, but having the peace of mind of knowing you have their full support is amazing.
Don’t take my word for it and just keep reading all other reviews regarding their great customer service as I know I am not alone on this one.
Our family is truly grateful for all of their help and support.
Thank you Quictent, you are one of a kind.

I really enjoy your products. Easy to put up and fix if need be. Customer support is great, any one of them are so knowledgeable and and sympathetic if your having a problem and they will go out of their way for the customer. Thank You

Having been a vendor at Fairs and Festivals for MANY years, we have bought and used a lot of different canopies. The service from this company is top-notch. The metal canopy frames are VERY STRONG and the silver coating on the underside of the fabric top reflects the sun keeping us nice and cool under the canopy. The downside of this canopy is that the fabric top fits too tightly and strains the seams. Customer Service Team has stated that they are communicating with their factory to make appropriate adjustments. Even that said dollar for dollar this is THE BEST CANOPY for the money that I Have used. Keep up the good work and I will be a loyal customer. Thank you!

The original shipment had a damage bracket part which the chicken run could not be completed. Customer service did an awesome job by not only sending me the part, but sent me the entire kit.

They were very quick at solving the problem

Very helpful in getting us the parts we needed.

Super great product/ very easy to assemble/ very strong material / very fast shipping 👍

I will always buy from Quictent. Customer Service is increible... Less than 24 hours and my replacement is on its way. Fast response time and very pleasant. Give them a raise!!!

Good price, very good quality with sturdy legs and fast shipping. We used it for a farmers market today and everything went well. What’s not to like?

Excellent product , was easy to get set up, and survived its first market in the wind.

Not as described, cheap product,delivered in banged up shape and directions are not good. Not worth 900 for a temp hail cover

My 10 x 20 pop up canopy won’t “popup” over the metal springs. What a complete headache and waste of my time. Not quick, does not work. Do not buy this garbage.

This product is cheaply made. The chicken wire is extremely thin way thinner than what you get from lowe’s. Trying to pull is tight and zip tie it was a pain. it’s not straight and tight because if you pull to much you start messing up the fence. The frame is put together easy but flimsy as well. The door and latches are super cheap with huge corner 3-4 inch gaps at the bottom. easy for a chick to get out. the door looks like crap because you have to wrap it in the fencing which makes it hard to open and close. because the fencing is on the door the edges are sharp and get stuck on the other side of the fencin. the whole cage doesn’t sit fly ah on the ground. Which is a problem because small animals can get in easier and the chicks can get out. We had to lay bricks all the way around the bottom so the chicks wouldn’t escap. The pegs the cage sits on makes it come off the ground too much. over all its cheaply made and flimsy and Not worth 400 bucks. I wanted to return it but didn’t have a choice. Chicks were here and didn’t have time to do anything else.

I have to comment on the outstanding customer service I received today. Betty responded quickly to my requests with clear understanding and consistent, insightful comments to my many requests.

We use quictent tent last month，the tent was exceptional, perfect for the wedding. We had 28 MPH winds for about two hrs and everyone was comfortable The tent was worth every penny its very sturdy. And very well made.
It took about 3 hrs to put together very easy to follow instructions.

I ordered a greenhouse in 2022 and a replacement cover in 2023. The greenhouse stood up well to as high as 60mph winds, but when we had a storm a few weeks ago, the winds exceeded 80mph. The cover and 4 or 5 of the support poles were damaged. It nevertheless was impressive as to how well it held up. I decided to order an entire replacement, but unfortunately ordered the incorrect size. Once I determined my error, I contacted Quictent. I informed them that I had removed 4 of the poles in preparation for assembly when I realized my error. The screw package was not opened, the poles I removed were rewrapped with shrink wrap as I received them, and everything went back into the box. Everything was in it's original condition as when I received it. I was informed that because the shipping box had been opened, I would receive NO REFUND. I admit it was my ordering mistake and would gladly pay a restocking fee, but nope...the box was opened, it's your greenhouse. JUST BE AWARE! YOU OPEN THE BOX, NO REFUND!
EDIT: After many back and forth emails, I was able to send back the tent and get a refund minus a $30 restocking fee which I felt was more than fair. I have increased the star rating because the product itself holds up very well. Although initially I didn't get the response I wanted, they always were very responsive.