Ordered traditional antique brass valves and pipe covers. Rang to check they could be delivered next day (Saturday). and with additional postage it was no problem. Other suppliers would not guarantee... Voir plus
L'entreprise a répondu
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Good response time when queries raised. Haven't checked the radiators yet as they were delivered the day we went on holiday. However the driver was completely clueless and had no working SatNav and no... Voir plus
L'entreprise a répondu
Rang Nick for advice on buying radiators he was calm and efficient and very professional. Order was delivered very quickly...rang customer service just gor a query and was greeted with a very friendl... Voir plus
L'entreprise a répondu
No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Radiators 4u has been a trusted, independent UK radiator supplier and heating specialist since 2002. Operating from our Kiln Road base in Portsmouth, we help homeowners, interior designers, and trade customers across the country find the perfect heating solutions for any renovation or building project. As an established online radiator retailer, we stock a comprehensive range of high-quality heating products. Whether you are looking to buy designer radiators online, source classic column radiators, or purchase traditional cast iron radiators, we offer styles to suit both modern and period properties. Our extensive catalogue also includes space-saving vertical radiators, bathroom towel rails, energy-efficient central heating options, and essential accessories like thermostatic radiator valves. We make upgrading your home heating straightforward, providing free UK delivery on standard off-the-shelf stock, fast next-day delivery options, and bespoke, made-to-order radiators tailored to your exact specifications. Browse our full collection online at www.radiators4u.co.uk or call our Portsmouth-based team of heating experts on 02394 216 216 for friendly, practical advice on BTU outputs and radiator sizing. We will always respond to any reviews within our 24 hour service level agreement. For Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Coordonnées de contact
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Royaume-Uni
- 02394 216 216
- cs@radiators4u.co.uk
- www.radiators4u.co.uk
4,4
Excellent
252 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great company
The whole process from quotation to delivery was extremely efficient. Staff are exceptionally helpful and I recommend SMR without hesitation.
30 avril 2015
Avis spontané
Thrilled to bits with the high quality of the shower curtain rail.
We think the keyhole curtain rings should include one anchor ring per pack and the flange fixing screws should be 2 " long instead of 1.5".
30 avril 2015
Avis spontané
Very Satisfied
Ordered a towel radiator for our bathroom which was delivered within two days. Found it was too big to fit in the area given and returned it to a local SMR depot who exchanged it immediately for a smaller one. Workers at depot very helpful and polite. Brilliant service and product.
16 avril 2015
Avis spontané
First class service
SMR Bathrooms not only supported me specifying the correct equipment but went the extra mile to ensure the items were delivered to meet a very tight deadline.
26 mars 2015
Avis spontané
Great Product
Ordered a shower track rail and paid a lot less than a similar national supplier
Good product , everything there , good assembly instructions
19 mars 2015
Avis spontané
RETURNS POLICY - ALL SORTED
20 MARCH 2015
Spoke with Paul Duffy the General Manager at SMR after my review. We resolved the return of the rad within a few minutes, their courier dropped off the new rad the next morning and took the other one back and I paid for the return (which I was happy to do). All sorted.
The new radiator goes on the wall next week and I'm sure it will be fine.
Happy we resolved the matter quickly and in an amicable manner.
I'll be giving SMR another go
Andrew
I ordered a rad and when it came it looked too small and I rang to order a larger one and pay the difference. I thought the new rad would be delivered and the other one taken back and I would pay the extra return charge, which I was happy to do. But I was told I had to organise my own courier firm with a limited time scale. Also I would have to pay in full for the new rad and not just the difference.
I thought I would try SMR Bathrooms because we renovate alot of houses. I won't be using them again
Very disappointed with your policy.
Andrew Rapinet
12 mars 2015
Avis spontané
Réponse de Radiators 4u
Dear Andrew
Firstly thank you for taking the time to place your review, your feed back is very important to us to help with our continuous improvement program.
Secondly after reading your review & then following this up with a phone call to yourself this morning I am glad we were able to resolve this challenge amicably between us.
It is company policy to charge for any replacement order due to ordering errors, followed by a full refund on original order when received back with ourselves. I am however disappointed that we did not offer you the after sales care that I expect all my staff to offer (Reference, arranging collection of original order) especially when you were more than willing to pay for said collection.
As you know, after talking this morning, we have now sorted this for you & we hope you understand & accept our apologies for any inconvenience caused. Your correct unit & collection of original should be with you with-in the next 24 hours.
Many thanks
Paul Duffy
General manager
Excellent product and service
Bought the ceiling to ceiling shower curtain rail, which was of the quality described. Good instructions and fittings. I had to email to check on delivery (hence 4 not 5 stars) but it then arrived as promised.
10 mars 2015
Avis spontané
Very quick efficient service
I order shower rail by phone and received a call from Steve the next day saying part was ready to be delivered.Received next day in perfect condition .
based on this service would defiantly use again .This was the only suppler I found to sell a 2 meter long curved shower rail .
22 février 2015
Avis spontané
Excellent Service
Great customer service, texts to advise when goods are to be despatched/delivered and follow up calls to ensure you are happy. This, coupled with great competitive pricing means i would definitely recommend SMR and use them again myself. All this over the Christmas period when things could get delayed, but thankfully didn't.
9 janvier 2015
Avis spontané
Chrome Towel Rail
I found the site easy to use, with a good choice of radiators. Ordering was simple and straight-forward. The radiator arrived a few days later and was left with a neighbour. Well packaged and in good order. It will be a while before I fit it into my system, but do not anticipate any problems.
8 janvier 2015
Avis spontané
Quality product
Great quality material, there's so many cheap and shoddy materials on the market we wanted something that looked great. Although we're not quite ready to fit, all items listed were supplied, and delivery on date requested. Will look lovely when we're finished.
18 décembre 2014
Avis spontané
SBH Rad Slim Flat 1600 x 360 Order 265890 24 Nov 14
Good quick transaction with next day delivery to North Lancashire. Excellent customer service.
Many thanks.
5 décembre 2014
Avis spontané
good price and deleivered on time thanks
4 décembre 2014
Avis spontané
Shower rail, curtain and hooks
Ordered goods by phone, prompt and excellent service. Goods supplied were good quality and suited our requirements.
4 décembre 2014
Avis spontané
delivered next day!
I ordered online at 3pm on Wednesday. Item was delivered at 9am on Thursday :-)
4 décembre 2014
Avis spontané
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