RADIO TIMES Avis 

333
TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I can't fault the Radio Times. A very enjoyable read , excellent program information. It's a pity I could not give the post office any stars - this week's edition arrived four days late ( Tuesday late... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Please be advised that I have again not received the Radio times for Saturday 5th September. I had this problem previously but it seems to have sorted itself out apart from this week .Subscriber no402... Voir plus

Noté 1 sur 5 étoiles

Yet again another copy of the Radio Times subscription not delivered. Their website says to wait until Friday morning before contacting them - the listings begin the next day! Tried calling: “no agent... Voir plus

Noté 4 sur 5 étoiles

The radio times is very informative and I enjoyed reading the magazine and doing the puzzles. The one and only complaint...is the Royal Mail and atrocious distribution to my address 50% of the iss... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de presse

Écrit par l'entreprise

Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

333 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 54 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,9

Tous les avis

(333)

220 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Not impressed

Got there eventually but the website was a nightmare.

28 juin 2026
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Réponse de RADIO TIMES

Pleased we made it in the end too and sorry if there were any hiccups on the way and hope all is satisfactory now.

Noté 5 sur 5 étoiles

A wide ranging resource…

Their particular combination of film recommendations and in depth articles, alongside wide ranging listings covering live TV, streaming and radio surely make RT unique! A must read every week.

22 juillet 2026
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Réponse de RADIO TIMES

Thank you for your review. We are so pleased to hear that.

Noté 5 sur 5 étoiles

Loving the app

Downloaded the app the other day and loving it. Subscribed the the free trial so just testing it out, but so far so good.

21 juillet 2026
Avis spontané
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Réponse de RADIO TIMES

Great - and there are lots more features always being added. We have added a new Film Finder feature so whatever you are feeling, you can find a film to suit your mood.

Noté 5 sur 5 étoiles

Competency

Done efficiently

20 juillet 2026
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Réponse de RADIO TIMES

Thank you for your review and pleased it has all gone well.

Noté 5 sur 5 étoiles

Great value and service

Great value subscription for paper copy of Radio Times. First copy arrived within two weeks. So far excellent service and can recommend if you are looking for this service.

22 juillet 2026
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Réponse de RADIO TIMES

Thank you for your review and enjoy your copies and don't forget your subscription also includes free access to our What to Watch app.

Noté 1 sur 5 étoiles
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Réponse de RADIO TIMES

Thank you for your feedback, and we're very sorry to hear that you've missed two consecutive issues of your Radio Times.

That certainly isn't the service we want to provide. If you haven't already done so, please contact our Subscription Support team via www.radiotimes.com/contact-us with your subscription details. We'll be happy to investigate what has happened, arrange a replacement where appropriate, and ensure your account is credited or extended so you receive all the issues you've paid for.

We apologise for the inconvenience and hope we'll have the opportunity to put things right.

Noté 1 sur 5 étoiles

Failed delivery

This week, the Radio Times did not arrive in the post. Probably more the fault of Royal mail than anyone else, but it makes the subscription pointless

22 juillet 2026
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Réponse de RADIO TIMES

Thank you for taking the time to leave a review. We're sorry that this week's issue didn't arrive in time.

We completely understand why that would make a subscription feel less worthwhile, especially for a magazine that's intended to be with you before the week's listings begin. While delays can occur within the postal network, we know that's little consolation when your copy doesn't arrive.

There is a digital version of the magazine which is available and there is also access to the What to Watch app which is part of your subscription.

But please do get in touch with our Subscription Support team via www.radiotimes.com/contact-us. We'll be happy to look into ways we can make sure you receive the issues you've paid for such as extending your subscription or sending a replacement.

Noté 5 sur 5 étoiles

Very efficient

5 juillet 2026
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Réponse de RADIO TIMES

Thank you for your review. We are very pleased to hear that and thank you for taking the time to let us know.

Noté 4 sur 5 étoiles

I've always enjoyed the information and…

I've always enjoyed the information and read it as a magazine. The fact you have diversified to include the streaming service is good for others. I don't stream.

22 juillet 2026
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Réponse de RADIO TIMES

Thank you for your review. We are pleased you enjoy the information and that you read it as a magazine. It's good to know too that the Streaming guide will be useful if you ever take the plunge.

Noté 1 sur 5 étoiles

RT no longer interested in timeous …

RT no longer interested in timeous delivery.

No 29 11-17 July arrived today.

21 juillet 2026
Avis spontané
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Réponse de RADIO TIMES

Thank you for your review. We're very sorry to hear that your 11–17 July issue arrived so late.

Timely delivery is extremely important to us, and we know that a TV and radio listings magazine is at its most useful before the week begins. While we dispatch subscriber copies as early as possible, the final stage of delivery is handled by the postal network and, unfortunately, isn't always within our control.

If your copy doesn't arrive in time, please contact our Subscription Support team via www.radiotimes.com/contact-us. We can provide access to the digital edition, arrange a replacement copy where appropriate, and ensure your subscription is credited or extended so you receive the full value of the service you've paid for.

We appreciate your feedback and are sorry for the disappointment this delay has caused.

Noté 5 sur 5 étoiles

Reliable delivery by post

Reliable delivery by post. No newsagents deliver here now so delighted to be able to continue my years of Radio Yimes

20 juillet 2026
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Réponse de RADIO TIMES

Delighted to hear that and long may it continue.

Noté 5 sur 5 étoiles

The Radio Times always arrives in good…

The Radio Times always arrives in good time for the next week and the whole family enjoy looking through it. It is so nice to be able to read about a programme and not hog the TV screen when others want to watch .

18 juillet 2026
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Réponse de RADIO TIMES

That is good to know and that is appeals to all the family as we do cover all genres and ways to watch.

Noté 1 sur 5 étoiles

Non-delivery

This week is the third week in a row that my Radio Time hasn’t arrived. It appears I am not alone. As Immediate Media are not fulfilling their contract they need to be taking up delivery issues with Royal Mail.

I won’t, after several years, be renewing my subscription.

17 juillet 2026
Avis spontané
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Réponse de RADIO TIMES

Thank you for your review. We're very sorry to hear that you've missed three consecutive issues and completely understand your frustration. We do work closely with our mailing companies to investigate delivery issues if we can, and raise concerns on behalf of our subscribers, as we know how important it is that your copy arrives on time. You should never go without and we will always extend your subscription when this occurs or, if there is time, send you a replacement copy.

We're sorry to hear that these problems have led you to decide not to renew your subscription, and we appreciate the support you've given us over the years. If you wish to contact us directly to discuss please email feedback@radiotimes.com

Noté 5 sur 5 étoiles

I enjoy reading the articles in the…

I enjoy reading the articles in the Radio Times as well as what is happening on the TV on weekly basis.
My only criticism is that I wish the Radio Times would write the day when another episode of a programme is or whether it is on the next week

17 juillet 2026
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Réponse de RADIO TIMES

Thank you for your kind comments, Susan.

Where possible, we include a cross-reference if the next episode is due to be shown within the same week's listings. However, because we compile the magazine on a weekly basis, we don't always have confirmed schedules for the following week when we go to print. Rather than direct readers to a date that may later change, we only include cross-references when we're confident the information is correct. We do, however, add as many of these references as we can.

Noté 4 sur 5 étoiles

Mum would still recommend

My mum brought me up on RT and they still deliver

Our world’s Latest challenge is that there are so many TV channels on which to capture all the program details - occasionally there are mistakes - eg, when is a program a new program & not just new to a TV channel

Update: indeed New marked programs are not always new. But at least you can record them & just delete if previously watched. Certainly better than missing New programs

17 juillet 2026
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Réponse de RADIO TIMES

Thank you for your kind comments. You are right though there are now so many TV channels and programmes, it's not always a mistake if something is not matching our listings, the broadcasters sometimes make changes to their schedules after we've gone to press, however which is why your print subscription includes for free, our What to Watch app which has the latest updated schedules for you to check .

We don't mark programmes as repeats (except on the main channels) because, across the hundreds of channels we cover, the vast majority of broadcasts are repeats. Instead, we only add the NEW label when a programme is being shown for the very first time. If a programme doesn't have the NEW label, it means it has been broadcast previously, even if it hasn't appeared on that particular channel before.

Noté 5 sur 5 étoiles

A great read and useful layout of listings

Always received before the end of the week for the following. Of course, not all the articles will be interesting to me, but there are so many and there's always something. Love all the detail in the listings. Finally starting to learn the actors given names!

16 juillet 2026
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Réponse de RADIO TIMES

Thank you for your kind comments. We're delighted to hear you're finding the cast lists so useful. They're a great way to become familiar with actors' names, and we're so pleased you've noticed the extra level of detail that makes Radio Times a little different. Thank you for taking the time to share your feedback, much appreciated.

Noté 5 sur 5 étoiles

Sorted

Sorted! great.

11 juillet 2026
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Réponse de RADIO TIMES

Thank you Terry.

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