Reginamaria Avis 54

îs good service !

Si astia niste pisati care angajeaza pe pile, interese: am tot trimis CV-ul meu sipt ca nu am mintit sau inflorit CV ul, nu primit nici un raspuns pe mail!
Si la private tot niste mosi comunisti sunt, deci nu e nimic deosebit!
Ca si la sanador!
Dar si ca la spitalele publice, gen spitalul militar - esti sutuit daca te prind ca esti pasionat sau daca ai potential si ii accepta doar pe astia care sunt cu mita sau pilele!
O tara de jeguri!
Data pusa e fictionala!

In 2025 am facut un RMN la Regina Maria (platit), am fost la medicul Regina Maria pentru interpretarea RMN-ului si mi-a confirmat ca e facut gresit. M-am adresat serviciului clienti si mi-au spus ca nu e doctorul vinovat si nu au ce sa faca.
Concluzia: Am pierdut 700 de lei pe un RMN facut gresit

I wanted to share my experience with Regina Maria because I think it’s something other patients should be aware of.

Over the past ~2.5 years, I had around 16 transvaginal ultrasounds during gynecology visits, often even when I went just to review lab results.Everything was always normal, and no one clearly explained why so many repeated ultrasounds were needed. I really trusted my doctor in everything he recommended, until I realized that I was charged between 900- 1000 RON almost every time I went for a routine check-up. For instance, after a visit to interpret some lab tests, he charged 1060 RON.

What concerned me more is that visits for “lab interpretation” were consistently billed as full consultations + ultrasound, which made them much more expensive, even when that wasn’t the reason for my visit.

I also had an ophthalmology visit for a mild conjunctivitis where I was charged for services I didn’t ask for (including a glasses prescription). The bill was later reduced (from 690 to 410 RON) without any written explanation — I only noticed it in the app.

Another red flag: one of my requests sent through the patient app simply disappeared without any response.

Overall, this raised concerns for me about unnecessary procedures, billing transparency, and communication. I’d recommend asking questions and double-checking what you’re being charged for.

O mizerie în ceea ce priveşte contractele cu CASMB. Sun vineri pe 27.03 pentru programare analize laborator si mi se spune că nu s-au alocat fonduri. Sun luni 30.03 la ora 8:30 si mi se spune că fondurile s-au epuizat. Sun marti 31.03 si mi se spune din nou că fondurile pentru luna aprilie nu s-au alocat. Cine spune adevărul, cine minte? Este inadmisibil ce se întâmplă.Şi nu este pentru prima dată când încerc să fac o programare la Regina Maria. Pare că este doar cu circuit închis.

Experienta execrabila. Te blocheaza intr-un contract pe un an de zile si nu ai voie sa renunti in avans la el nici daca platesti. Sunt niste mercenari. DE EVITAT CU ORICE PRET!!!!!!!!

The service is a joke. Went to make a reservation at one of the blood centre and the person at the desk was more preoccupied with her Whatup conversation.
I have asked her to give me a price for the service - “my colleague will let you know tomorrow but is between 200-700 lei”
Asked twice for her to confirm that I need to bring an urine sample!!
Been trying for months to get into my account , nobody can help me and they refused to transfer me to IT department.
Do you want a better service? Just go somewhere else!
P.S. One star is too much

Am făcut analize la Regina Maria și de peste 2 săptămâni NU pot primi rezultatele. Motivul? Am număr de Anglia, iar sistemul lor nu trimite SMS-uri pe numere străine.

Am sunat și am scris de zeci de ori. În loc să îmi trimită REZULTATELE PE EMAIL (ceea ce am cerut de la început), mi-au tot dat soluții tehnice: curăță cache, verifică setările SMS, încearcă pe alt telefon, mută cartela în alt dispozitiv.

După săptămâni de insistențe, au recunoscut: UN OPERATOR DE-AL LOR a introdus GREȘIT numărul meu în sistem. Greșeala LOR, dar eu am fost tratată ca o needucată și am pierdut timp prețios.

Ce au încălcat:
❌ GDPR – dreptul meu de a-mi accesa propriile date medicale
❌ Legea drepturilor pacientului – dreptul de a primi rezultatele
❌ OUG 34/2014 – drepturile consumatorului

Încă aștept rezultatele. Recomandarea mea: dacă locuiești în străinătate și ai număr internațional, ferește-te de Regina Maria.

I simply don't want to bore you will all the details, the sum of reviews says it all.. but I'll summarize a few below.

- worst customers service at the reception. (maybe they were waiting to go home..)
- price for services.. you pay a sum ~60euro for the consult (meaning you enter the room and take a seat) every other investigation (looking in your neck, eyes, nose, or lung check-up, etc..) cost additional money (and they don't tell you that, you find out when you exit that you need to pay)
- other than that they are not assuming their recommendation even if they are wrong. I got a prescription for glasses and it was wrong. I didn't see with them. They didn't offer to fix their error so I went to another clinic another consult another prescription another pair of glasses on my expense.
- they quietly renew subscriptions if you are not paying attention to that and end up paying good money to termination of contract.
- and the list can go on but I've said I'll keep it short. All-in-all I'm not recommending Regina Maria. There are many many more alternatives of greater service quality and cheaper prices.

We chose Regina Maria primarily for their pediatric services, and to be fair, we have not been disappointed with the doctors. The medical care itself has been good, and the pediatricians we interacted with were professional and competent.

Unfortunately, the administrative side is a completely different story.

We were charged for services that were clearly included in our subscription (abonament). When we raised the issue, instead of resolving it properly, we were offered “compensation vouchers” that, as it turns out, did not actually exist in the system.

It has now been approximately eight months of trying to recover our money. Responses take months — if they come at all. Sometimes we are told that emails were sent (they were not), other times there is simply no follow-up. The lack of accountability and transparency is deeply frustrating.

In 2026, this kind of administrative dysfunction is shocking — especially from a private medical network that positions itself as premium.

The doctors deserve better support from the system behind them.

Aplicația online ca să-ți vezi rezultatele analizelor nu merge !
Am trimis 3 mesaje cu solicitarea analizelor prin e-mail dar nu răspunde nimeni.
O experiență oribilă!
Nu recomand aceste servicii medicale Regina Maria.

Their main problem was to keep us in their hospital after my wife gave premature birth. They almost made my wife go into a coma shorlty after birth, giving her glucose after she had gestational diabetes, going to 400 blood sugar. Didn’t told us all the things about our baby and some of the doctors kept my wife in panic suggesting that only their machines were keeping the baby alive….

MIZERABIL SERVICIU

OPERATORII CU CARE DISUTI VORBESC SI SE POATA DE PARCA AR FI INCHIZITIA SPANIOLA

I was completely ridiculed and belittled by this doctor from the second I stepped foot in his room.

Firstly he asked me “where I worked?” And once I started talking, he replied “actually, I don’t care” and laughed.

He then proceeded to tell me he did not feel that I needed the medication I was on (after just meeting me 2 minutes prior). If he knew my medical history, he certainly wouldn't be so quick to make a dangerous assumption.

He told me that I had the mental maturity of someone “younger than 20” (I am 25) which is “really not good” and that I appear to have “very low self esteem”. These things he concluded about me after 10 minutes. I did not ask him his opinion on these things.

I am not sure if this doctor simply had a bad day (or is struggling in his personal life) and wanted to make an innocent woman’s day just as bad as his - or perhaps he had something against women in general. His attitude would suggest so. I felt verbally abused and extremely patronised by this man.

I truly feel very sorry to anyone who has had a similar experience with him. As a vulnerable young person who has just moved to the country, my experience with him has made me feel unsafe and unsupported. I will not be returning to him for future appointments.

Service center staff not trained they gave us wrong informations !!

Sunt foarte dezamagit de ei, de ani de zile intampinam (nu doar eu si alti colegi) aceasi problema. Daca suni, nu gasesti programari "conform" abonamentului "expert" gratuite, doar contra cost. Medicii sunt foarte buni, nu ma pot plange de ei, dar managementul companiei sunt execrabili!

Referitor la fetele de la recepție din Lujerului. Extrem de lipsite de respect, foarte flegmatice si nu înțeleg care este motivul.. Între profesionalism/diplomație si nesimțire, este o diferență enorma. In rest totul perfect, doctorii foarte atenți si politicoși.

Cu un asemenea ambalaj stricați un produs de renume si eficient.

I have a subscription from my workplace at Regina Maria and I had an extremely unpleasant experience. I had my tests recommended by the endocrinologist in June, I received them in July, but the doctor's appointment for interpretation was only given to me in OCTOBER - almost 4 months of waiting! I called several times to ask if there were any places earlier and the answer was that close programs are only for a fee (345 lei). I consider it unacceptable that patients with a subscription are left to wait for months for a treatment, while places are immediately released for those who pay separately. Basically, the subscription has no real value, and the patient's health is treated as secondary. I recommend that companies re-analyze their collaborations with Regina Maria, because what is promoted as an "employee benefit" turns, in reality, into a mockery. If this is the level of seriousness, then it would be more correct to go through the CAS.

Nu recomand sa mergeti aici. Mai ales daca aveto probleme gynecological
Am fost la Simedrea in octombrie ca sa fiu tratatat ca un gunoi sa mi se spuna ca nu am endometrioza iar la exact 1 an de la acea consultation sunt bagata in operatie pentru ca am.endometrioza! Nu simedrea ca va trateaza ca niste vite! Vrea doar bani!

ALOOOOO NU VA MERGE SITE UL LA REZULTATE ANALIZE SA MA FUT IN CLINICA VOASTRA SI IN SITE UL VOSTRU CU TOT!!!!!!!!!!! MEDICI DE PE WISH SA VA FUT IN GURA AZI SI MAINE!!!!