Renew Electronics Avis 

It was very prompt once I’d negotiated the wowcher site. Thanks

Purchased an Apple Watch via Wowcher ,, all goodi, watch it great looks like new and a good battery life ,, paid for fast delivery ( came on time with e mail communication from Royal Mail .

Although the laptop works ok there is some water damage on the top left hand side of the screen and a lot of pieces missing on the case.

Great value

I didn’t receive my laptop I contacted clear play and the post office
The post office send it never left Cardiff so yes very disappointing and I still don’t know how to get my laptop that I ordered

Received two acer refurbished laptops. Paid 40 for delivery! One is okay. The other one was unfit for purpose. Packaging was fine so it must have been passed as okay. It was broken at the back. Warped and wonky . Keyboard broken. So started a return . At my expense of recorded delivery 48 hours. They received the item on the 9th of October. Since then I have been chasing them every day with photo evidence of delivery. They claim they did not receive it! I have my parcels progress on royal mail ! Absolutely disgusting service . They are no help . This is ongoing . DO NOT PURCHASE FROM WOWCHER . Or RENEW ELECTRONICS COWBOYS

** AVOID**
If I could rate 0 stars that would still be too much .
Absolutely awful ,
DO NOT USE

after the misfortune of ordering a HP Chromebook from them via Wowcher . I received the device that looked like it was fished out of a skip . Totally unusable as the screen had bubbles inside ! And the outside had more scratches than actual smooth surfaces. So obviously returned and stupidly asked for a replacement 🙄 . Which currently has taken a week with nothing to report even though proof of return delivery. Generic emails sent from them with lame excuses and not once said sorry for the mess up,just dismissive nonsense.
Now I'm going through Wowcher to sort out a full refund as it's pointless dealing with these criminals. They take your money , send you s*** and couldn't careless , hoping you give up .
Again .....DO NOT USE

Was sent wrong item returned and I am still awaiting refund after numerous texts sent copy of proof of delivery….,not even worth the one star - not sure who to blame for this??? Wowcher or the Supplier ‘Renew Electronics’

AVOID Disgusted by this company. Purchased a Apple watch . Didn't get the option to cancel item. It arrived , didn't turn on, no charger came with it. I have received nothing but stress from them since. Only contact is through Wots app, with Wowcher themselves. Alternative service. You receive nothing from them , only same old msgs from Renew Electronics. They did then say I receive a refund , which I am still waiting for now. They take your money and delivery money aswell and to return your goods. You then won't see your money again.

I strongly advise you not to use this company, they are appalling!!! Purchases a refurb laptop through Wowcher, £10 extra for delivery, it came and it was cracked all over, the USB port was non existent, sent back the same day which cost another £7.50, been trying to get a refund for 4 weeks now, there customer service team just fob you off, ‘youll have a refund by the end of the week’ never comes!! AVOID AVOID AVOID!!! And wowcher are a joke, there customer service team Wont help because its a third party!!

Brought and redeemed a voucher on wowcher for a chromebook laptop also paid for a case to go with it. The laptop arrived switched it on and there is a big scratch on the screen and the keys don't work also no case that I paid for. Sent various emails and also mails to wowcher and no response regarding the laptop just offering a £10 refund for the missing case. Customer service is shocking I will be contacting my bank. Avoid wowcher and renew electronics

What a fab bargain. Received my refurb chromebook and could not be happier. I now use it regularly and it has not let me down so far. This company deserves to be highly recommended for recycling and also a great refurbished product. Well done!

They sent me the wrong laptop, which doesn't even switch on, and they don't respond to messages. There's no other way to contact them other than the contact form on their website. Feeling a little scammed

Dreadful appalling service. Tried to return a damaged Chromebook but they refuse to respond to you, even resorted to lying giving dates refund would be received. Having to go to my bank to sort out. Best avoided.

The laptop I received was not an Acer but an HP, it also had a crack and a piece missing on the Hinge. Also the nose pad doesn't work and I never received the blue case I paid for!. This was meant to be a refurbished Laptop but obviously it wasn't. Very disappointed and I won't be dealing with you again.

When laptop arrived I was pleased to see that it was a better spec than ordered (Asus flip) so very happy !

The hinge case was missing and no charger apart from that great.

Since I’ve owned the watch it hasn’t once reached near full charge and it randomly cuts out even though there’s about 20-30%% battery life in the watch.

Bought a Refurbished A 13" MacBook Pro Core i5 8-500GB HDD on the 19th of September 2024 and paid an additional postage of £10,00. Was assured that my product will be with me before or on the 24th of September 2024. Nothing came on that day and I reached out to them, was told it will be delivered on the 27th of September 2024 at 16:30. Again nothing came and I reached out again to them only to be told that I will have to wait again until 02 October 2024 at 16:30. Given all these inconsistencies in delivery, I requested for my money back and was told that they can’t refund me, rather I will have to wait for them to deliver my product, in their own time, then I return the product to them and only then will they be able to process my refund which might take ages again to be processed. Honestly guys, Renew Electronics is a nightmare, their service is very pathetic, business ethic nasty and communication absolutely poor. Don’t use them

I got voichers from wowch for laptops when I got them both post was great took only 4days to get hear will not recommend to friend the first one ase scratches all over screan and groves over most of the lettering the second one ase cracks all over the edge of the laptop and again scream got chips out of one of the corners when I asked for refund I got no reply from this company and don't think I will I e asked my bank to look in to reversing the payment under miss leanding information this company should not be trading