Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
A very efficient service. E-mail for files, They confirm and send within a couple of days. E-mail to return documents and they are collected the next working day.
L'entreprise a répondu
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- aussi dans
- Entreprise d'automatisme
- Service de cloud computing
- Services aux entreprises
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick response to question
12 novembre 2026
I requested medical notes,they arrived…
I requested medical notes,they arrived on time,Leanne very helpful
12 novembre 2026
always quick to respond and get the…
always quick to respond and get the notes I need to me
12 novembre 2026
Prompt Service
Restore provided a very efficient service.
Following our request for the collection of archived data, Restore arrived within 24 hours to collect the documents.
11 novembre 2026
Poor vehicle driving
Poor vehicle driving. Dangerous cutting in. Not a good advert for the drivers business
GJ73 PVX
2 novembre 2026
Avis spontané
Generally communication was good but…
Generally communication was good but the driver that picked up was very difficult. He gave my colleague a hard time.
24 octobre 2026
Réponse de Restore Information Management
Thank you for your feedback, sorry you are disappointed. We have raised this internally.
A very efficient service
A very efficient service. E-mail for files, They confirm and send within a couple of days. E-mail to return documents and they are collected the next working day.
5 septembre 2026
Réponse de Restore Information Management
Hi Irene, thank you for your review, we are very happy to hear of your positive experience with Restore
Réponse de Restore Information Management
Thank you for your review, It is great to hear you are happy with the service you have received from us at Restore
prompt response and the flexibility
25 septembre 2026
Réponse de Restore Information Management
Thank you for your review. We are very pleased to hear you are happy with the service received from Restore
The communication was very quick…
The communication was very quick response delivery service was very quick and boxes picked up driver was very helpful and friendly
16 septembre 2026
Réponse de Restore Information Management
Hi Sandra, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
Great Service!
Extra storage boxes requested yesterday afternoon, arrived this morning. Delivery driver pleasant & helpful. Great service!
22 septembre 2026
Réponse de Restore Information Management
Thank you for your review Janine, It is great to hear you are happy with the service you have received from us at Restore
It took 2 weeks for a response and you…
It took 2 weeks for a response and you were unable to locate a copy of our contract on our records.
16 septembre 2026
Réponse de Restore Information Management
Hi Gene, thank you for your review, We are sorry to hear that you are dissatisfied with the service provided to you, i shall pass this onto the team who look after you to investigate and get in touch with you regarding the matter to resolve this
Our request was handled efficiently and…
Our request was handled efficiently and documents received in the timeframe needed.
Thank you
18 septembre 2026
Réponse de Restore Information Management
Hi Christine, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
It was a very quick service and the…
It was a very quick service and the instructions were easy to follow.
15 septembre 2026
Réponse de Restore Information Management
Hi Saroj, thank you for your review, we are very happy to hear of your positive experience with Restore
Réponse de Restore Information Management
Thank you for your review Catherine, It is great to hear you are happy with the service you have received from us at Restore
Réponse de Restore Information Management
Hi Daniela, thank you for your review, we are very happy to hear of your positive experience with Restore
Swift Repsonse
I received a very swift response to my query. This was received from Dale who always answers quickly and efficiently.
11 septembre 2026
Réponse de Restore Information Management
Hi Laura, thank you for your review and thank you for your kind words regarding Dale, I shall make sure he receives this
The Service delivery team are always…
The Service delivery team are always very helpful, we have had a few issues with delivery recently and they have assisted in arranging a next day delivery to help.
11 septembre 2026
Réponse de Restore Information Management
Hi Ken, thank you very much for this review, we are greatly pleased to hear of your positive experience with us
Reliable delivery of notes but there…
Reliable delivery of notes but there are SO many spelling mistakes of patient names on the portal it is unbelievable and takes extra time to find each one.
I'd also like to thank Michelle Monahan personally who has chased up missing notes for me in the past, with great efficiency .
10 septembre 2026
Réponse de Restore Information Management
Hi Jackie, i shall pass this issue onto the team that look after your account, thank you for your kind words for Michelle, i shall make sure she receives this
The Delivery Service works extremely…
The Delivery Service works extremely smoothly, the delivery person is always helpful. Any time we have to request a data change on the website through the customer service team the response is very quick.
12 septembre 2026
Réponse de Restore Information Management
Thank you for your review Helen, It is great to hear you are happy with the service you have received from us at Restore
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