Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
L'entreprise a répondu
I always have a great experience with Restore. My emails are answered promptly and the delivery guys are friendly and helpful.
L'entreprise a répondu
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.

Réponse de Restore Information Management
I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.

Réponse de Restore Information Management
The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)

Réponse de Restore Information Management
Katie was very helpful with my query, she answered all my questions. Thank you Katie

Réponse de Restore Information Management

Réponse de Restore Information Management

Réponse de Restore Information Management
I am still waiting for confirmation the email has been changed. I went onto my account and it appears to not have happened yet. I requested this a week ago.

Réponse de Restore Information Management

Réponse de Restore Information Management
Very prompt for delivery of files that were required

Réponse de Restore Information Management
Gentleman who undertook the delivery was polite, efficient and effective.

Réponse de Restore Information Management
Do not have a problem with the company or the service staff are always friendly and helpful and service is first class

Réponse de Restore Information Management
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved quickly as expected. we have worked with this company for many years and this is the only time we've had a query

Réponse de Restore Information Management

Réponse de Restore Information Management
They were very helpful and responsive with my request. Great customer service experience.

Réponse de Restore Information Management
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the drivers. Your hard work and support are greatly appreciated.
Keep up the excellent work!

Réponse de Restore Information Management
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.