Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
L'entreprise a répondu
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Voir plus
L'entreprise a répondu
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Entreprise d'automatisme
- Services aux entreprises
- Service de cloud computing
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
VERY QUICK RESPONSE
10 juillet 2026
Réponse de Restore Information Management
Thank you for your review Elisa. Your review is greatly appreciated
great assistance when I could not get…
great assistance when I could not get the system to accept my request
9 juillet 2026
Réponse de Restore Information Management
Thank you for your review Jan. It is great to hear your issue was resolved to your satisfaction
Réponse de Restore Information Management
Thank you for your review Kate, we are please to hear you are happy with our delivery service
Restore are great
Restore are great! They respond quickly to my emails, I'm not able to use the electronic site just yet so I rely on email correspondence. The member of staff I communicate with is friendly and professional and always there to help.
7 juillet 2026
Réponse de Restore Information Management
Thank you for your review Christine. Your kind comments are greatly appreciated
Efficient
I emailed about a queue of the box location of a box that was out, and received a prompt response.
10 juillet 2026
Réponse de Restore Information Management
Thank you for your review Nicola. Your comments are greatly appreciated.
I cannot fault the service in anyway
I cannot fault the service in anyway. Whenever I need something from Restore they action it that day and deliver on it the next day, and in the seven years I have used their service they have never failed to keep to that schedule.
9 juillet 2026
Réponse de Restore Information Management
Thank you for your review James. It is great to hear you are happy with the service you have received from us at Restore
Dale from the Manchester always…
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commitment to getting things done quickly and effectively is greatly appreciated.
Thank you
Amanda
6 juillet 2026
Réponse de Restore Information Management
Thank you for your review Amanda. Your comments are greatly appreciated and will be passed onto Dale
responded quickly
4 juillet 2026
Réponse de Restore Information Management
Thank you for your review Rebecca. It is great to hear you are happy with the service we provide for you
Réponse de Restore Information Management
Thank you for your review Elizabeth. It is great to hear you are happy with the service we provide for you
Réponse de Restore Information Management
Thank you for your review Georgie, It is great to hear you are happy with the service you have received from us at Restore
always quick to respond
always quick to respond. Always deliver and collect when expected, thank you.
3 juillet 2026
Réponse de Restore Information Management
Hi Mickola, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Reliability
Their efficiency, reliability and professionalism never falters since the very beginning. I have archived documents for many years of working in different NHS Trusts and Restore has never let me down ever since.
Keep up the good work.
8 juillet 2026
Réponse de Restore Information Management
Thank you for your review Aurora. It is great to hear you are happy with the service we provide for you
very helpful and extremely quick…
very helpful and extremely quick service from Restore as usual
7 juillet 2026
Réponse de Restore Information Management
Thank you for your lovely review Victoria, it is a great to know receive the level of service from us that we aim to provide
Quick and responsive
26 juin 2026
Réponse de Restore Information Management
Thank you for your review Wai Tsing. It is great to hear you are happy with the service we provide for you
Réponse de Restore Information Management
Thank you for your review Corinne. It is great to hear you are happy with the service we provide for you
Excellent service
We have been using Restore for a significant amount of years and always happy with their service and communication. Deliveries and collections are arranged swiftly and any amendments are actioned promptly. Would recommend.
18 juin 2026
Réponse de Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
I have no issues with the restore…
I have no issues with the restore service.
Always helpful and prompt and the couriers are so nice too.
27 juin 2026
Réponse de Restore Information Management
Thank you for your review Kim, It is great to hear you are happy with the service you have received from us at Restore
The service that Restore provide is…
The service that Restore provide is consistent and always efficient. They do what they say they will do!
I can't fault the service past or present :)
26 juin 2026
Réponse de Restore Information Management
Thank you for your review Krystyna, It is great to hear you are happy with the service you have received from us
Katie was very helpful with my query
Katie was very helpful with my query, she answered all my questions. Thank you Katie
30 juin 2026
Réponse de Restore Information Management
Thank you for your review Bernie. Your comments are greatly appreciated and will be passed onto Katie
Réponse de Restore Information Management
Hi Marie, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
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