Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no... Voir plus
L'entreprise a répondu
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Entreprise d'automatisme
- Services aux entreprises
- Service de cloud computing
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Restore Information Management
Hi Melanie, thank you for your review, we are greatly pleased to hear of your satisfaction with the service provided to you
Easy to order files back from storage
Easy to order archive files back from storage by email, can request a specific delivery date, delivered on the correct day
8 avril 2026
Réponse de Restore Information Management
Hi Suzanne, thank you very much for your review, we are pleased to hear of your positive experience with us
Customer Service
My contact is Glenn and I always find them really helpful. When Our company has asked for information on the boxes stored, Glenn is always efficient and prompt.
Well done Glenn
11 avril 2026
Réponse de Restore Information Management
Hi Karen, thank you for your review, we are happy to hear that you are pleased with the service provided and will pass this on to Glenn
Réponse de Restore Information Management
Hi Sue, thank you for your review, we are happy to hear that you are pleased with the service provided
Réponse de Restore Information Management
Hi, thank you for your review, we are happy to hear that you a pleased with the service provided
Solid good service
31 mars 2026
Réponse de Restore Information Management
Hi, thank you very much for your review, we are pleased to hear of your positive experience with us
Friendly staff & great service
All staff at Restore are friendly and helpful and the communication from them is great!
31 mars 2026
Réponse de Restore Information Management
Thank you for your great review. We are pleased to hear you are happy with the service we provide for you.
On the whole ...
On the whole .... everything good. delivery on time. occasionally bit of a mix up with boxes & bar codes but is usually sorted straight away once i have spoken to customer care team.
31 mars 2026
Réponse de Restore Information Management
Thank you for review Julie, your comments are greatly appreciated
Efficient as always.
2 avril 2026
Réponse de Restore Information Management
Hi Steven, thank you for your review, we are greatly pleased to hear of your satisfaction with the service provided to you
Really rapid response!!!!
Rapid response to my enquiry...alternate options provided...extremely efficient!
Great work Henry.
31 mars 2026
Réponse de Restore Information Management
Hi Jane, thank you for your review, we are happy to hear of your pleasant experience with us
Excellent Service
Excellent service as always. The collection person is always nice and polite and has a smile on their face. A very efficient and reliable service. Would definitely recommend.
27 mars 2026
Réponse de Restore Information Management
Hi, Thank you for your review, we are pleased to hear that you are happy with the service provided to you
Fantastic timescales
I only sent my request later on Friday afternoon as it was a last minute but urgent request. I came into an email on Monday morning to confirm that I would receive the archive box that day. Within an hour of receiving the email, the box had arrived. Very impressed with the service.
30 mars 2026
Réponse de Restore Information Management
Thank you for your wonderful review Samantha, your comments are greatly appreciated. We are very pleased to hear you are happy with the service received from Restore
Réponse de Restore Information Management
Thank you for your lovely review Emma, it is great to hear you are happy with the service received
Fast & Efficient service!
24 mars 2026
Réponse de Restore Information Management
Thank you for your review Ralph, we are pleased to hear that you are happy with the service Restore provided for you
Réponse de Restore Information Management
Hi Danielle, thank you for your review, we are happy to hear of your pleasant experience with us
Réponse de Restore Information Management
Hi, Thank you for your review, we are pleased to hear of your satisfaction with the service provided to you
Very happy with Restore service both…
Very happy with Restore service both prompt and efficient.
26 mars 2026
Réponse de Restore Information Management
Thank you for your review John, we are please to hear that you are satisfied with the service Restore provided to you
Great Service.
Great Service.
I always a speedy response from restore and they are helpful and professional. Great service all round.
26 mars 2026
Réponse de Restore Information Management
Thank you for your wonderful review Kerry. Your kind comments regarding the service you received from us, are very much appreciated
Réponse de Restore Information Management
Thank you for your lovely review Alex, your comments are greatly appreciated. We are please to hear you are happy with the service received from us
Prompt delivery
25 mars 2026
Réponse de Restore Information Management
Thank you for your great review Lisa. We are pleased to read that you are satisfied with the service you receive from Restore
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