Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Voir plus
L'entreprise a répondu
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no... Voir plus
L'entreprise a répondu
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services d'information
- Entreprise d'automatisme
- Services aux entreprises
- Service de cloud computing
- Services de stockage d'archives
Écrit par l'entreprise
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Coordonnées de contact
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Royaume-Uni
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Do not recommend dealing with them at all.
Have had an interaction with their Head of IT Operations (AR), who is an absolutely horrible person to speak to.
Such a low, unprofessional attitude. Hard to believe such people have a job at all.
Do not recommend dealing with them at all.
11 mars 2026
Avis spontané
Réponse de Restore Information Management
Thank you for your review. Apologies that your experience did not meet your expectations. Your feedback will be passed to the relevant people/team to investigate further
Research Department
I have used Restore for many years now to Archive our Clinical trials documents.
They have never let us down.
Once we have emailed them to pick up new boxes to be archived or the return of our boxes, they are here the next day.
24 mars 2026
Réponse de Restore Information Management
Thank you for taking the time to leave your lovely review Sue. Your comments regarding the service you receive from us are greatly appreciated.
Réponse de Restore Information Management
Thank you for your great review Jannette. It is lovely to read that you are satisfied with the service you receive from Restore
I had contacted Stu Kennedy fromRestore…
I had contacted Stu Kennedy fromRestore about storage of our documents and Response was prompt . The Pricing was amazing ,Customer Support was excellent
24 mars 2026
Réponse de Restore Information Management
Thank you for your great review Omveer. It is lovely to read that you are satisfied with the service you received
5 stars- very quick collection
5 stars- very quick collection, very polite and friendly staff.
24 mars 2026
Réponse de Restore Information Management
Thank you for your review Linda. Your feedback is great to hear
Réponse de Restore Information Management
Thank you for your great review Kieren. It is good to read that you are satisfied with the service you receive from Restore
no one has emailed me back re my query?
20 mars 2026
Réponse de Restore Information Management
Thank you for your review Linda and we are sorry to hear you have not received a response to your query. I will pass this across to the relevant dept for them to contact you to resolve
Réponse de Restore Information Management
Thank you for your great review. It is good to read that you are satisfied with the service you receive from Restore
My questions were responded to quickly…
My questions were responded to quickly and the answers were clear and helpful
14 mars 2026
Réponse de Restore Information Management
Thank you for your great review Alistair. We are pleased to read that you are satisfied with the service you receive from Restore
Réponse de Restore Information Management
Thank you for taking the time to leave your great review Valerie. It is great to hear you received the service level Restore aim to provide
Extremely efficient and quick service.
13 mars 2026
Réponse de Restore Information Management
Thank you for taking the time to leave your great review Audrey. It is great to hear you received the service level Restore aim to provide
We always have a wonderful service from…
We always have a wonderful service from you. The gentlemen who collect are very nice. From start to finish
13 mars 2026
Réponse de Restore Information Management
Thank you for your great review Pauline, your lovely comments are greatly appreciated
fast response
17 mars 2026
Réponse de Restore Information Management
Thank you for taking the time to leave your great review Gill. It is great to hear you received the service level Restore aim to provide
Réponse de Restore Information Management
Thank you for taking the time to leave your great review Gemma. It is great to hear you received the service level Restore aim to provide
Mark is our Account Manager
Mark is our Account Manager, he's professional, extremely helpful and prompt with his responses.
13 mars 2026
Réponse de Restore Information Management
Thank you for your kind comments for Mark. These will be passed on to him and I am sure he will be really happy to receive the feedback
Restore are reliable and friendly
Restore are always swift to respond, accommodating to requirements and warm and friendly in their communication and interactions.
11 mars 2026
Réponse de Restore Information Management
Thank you for your lovely review Diana, your comments are greatly appreciated. We are please to hear you are happy with this service received from us
The collection was completed well
The collection was completed well, within a few days of organising it.
6 mars 2026
Réponse de Restore Information Management
Thank you for your review. We are pleased to hear you are happy with the service received
Réponse de Restore Information Management
Thank you for your review Nuri, it is lovely to hear you are happy with the level of service you received from us
Réponse de Restore Information Management
Thank you for your review Lisa. We are please to hear you are satisfied with the service received
The team are very professional and…
The team are very professional and helpful, they let us know quite soon after we send us a request for notes and that helps us alot.
9 mars 2026
Réponse de Restore Information Management
Thank you for your wonderful review Teresa. Your kind comments regarding the service you received from us, are very much appreciated
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.