Richer Sounds - Bournemouth Avis 

1 598
TrustScore 5 sur 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Royaume-Uni

  • 0333 900 0058

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 598)

24 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The only place to go…

The only place to go for the best unbiased knowledge, price and warranty.

10 juin 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Special shout out to Toby

Special shout out to Toby, Very good idea to divert any incoming telephone calls to which ever branch is free to take a call. All the individuals I've interacted with are very knowledgeable. Highly recommend. Only fly 🕊️ in the ointment was DPD bit of a disaster there.

4 juin 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, they were able to price match with a competitor and offer £10 further discount. Delivery was prompt and courteous. Will definitely order again!

31 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent service

Easy website to use Competitive price. Pleasant, helpful staff on phone. Parking is not easy but it did not matter as young man in shop carried it out to the car for me and also offered help with setting up via the phone later if we needed it.
All in all excellent experience and we saved a lot of money!

6 juin 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

This is my second time ordering &…

This is my second time ordering & dealing with the team at the Bournemouth branch, even though i’m 300 miles away i found dealing with Aaron & Dan superb. They’re both honest, kind & professional. They go out of there way to do everything to please the customer. Keep up the good work gents.

1 juin 2026
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Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Reliability and Professionslism

Richer sounds is always a reliable source of professional information and efficient sales where required. Aaron was all of these things.

30 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Extremely happy with my purchases and…

Extremely happy with my purchases and the staff in the Boscombe branch we're Extremely helpful and Knowledgeable can't thank them enough. I have always gone there since they opened up years ago and would highly recommend them as I do to friends and colleagues can't thank them enough.

30 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great company

Great company, not only do they price match (they are usually cheaper anyway) they also offer great warranty. Customer service is great and excellent advice provided.

20 février 2026
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Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

I always buy from this competitive…

I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during their 6 year warranty, they gave me a super deal on a new one. Phillips ambilight 55” and just bought a TCL mini led 50” too. Great clarity and contrast. Great value (I believe TCL is making all future Sony TV,s)

20 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 4 sur 5 étoiles

It is a good product

It was a good product - delivered quickly to branch and easy to collect though a car park attached to the shop would have been helpful.
Okay to set up and a beautiful sound

17 mai 2026
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Réponse de Richer Sounds - Bournemouth

Thank you for your feedback, I'm glad to hear all went well with the purchase and that you're enjoying the new system.

We don't have a carpark at the Bournemouth store unfortunately, but will always pay customers parking should they park at the Pay and Display spaces on the road in front of the shop for instance or at the car parks located behind Iceland or in the Sovereign Shopping Centre multi-storey.

Many thanks!

The Richer Sounds team

Noté 5 sur 5 étoiles

Care and advice

Bought some speakers, stellar advice.

16 mai 2026
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Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Easy click and collect . Great Staff

Easy process to get items delivered to store which makes it simpler to manage around working from home vs office. Staff are always great and do love a trip to the shop to have a nose around.

12 mai 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Aaron was very helpful with good communication regarding a clearance item. Quick delivery as well

9 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I find the staff all very helpful

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the difference between them, I’m very pleased with the LG TV I bought, very good price, and delivered the next day.
would definitely recommend.

7 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

One stop shop

Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands before buying. Fast shipping and a follow up call was appreciated.

17 avril 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Bring back Old school service

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some advise. We spent 30 mins discussing different options to add to my old Denon amp. I am now a very happy owner of a decent sounding set up! Delivery was prompt, packed and boxed well.

6 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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