Richer Sounds - Bournemouth Avis 

1 602
TrustScore 5 sur 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Royaume-Uni

  • 0333 900 0058

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 602)

24 702 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Aaron was very helpful with good communication regarding a clearance item. Quick delivery as well

9 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I find the staff all very helpful

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the difference between them, I’m very pleased with the LG TV I bought, very good price, and delivered the next day.
would definitely recommend.

7 mai 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

One stop shop

Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands before buying. Fast shipping and a follow up call was appreciated.

17 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Bring back Old school service

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some advise. We spent 30 mins discussing different options to add to my old Denon amp. I am now a very happy owner of a decent sounding set up! Delivery was prompt, packed and boxed well.

6 mai 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Fantastic experience at your…

Fantastic experience at your Bournemouth store. Both Paul and Oscar gave excellent advice on products and the new cd unit and speakers I picked up are pure class. I even had a follow up phone call to see how the products were going and to see if I was happy with them. Would highly recommend Richer sounds to anyone.

2 mai 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 4 sur 5 étoiles

The staff at the Bournemouth branch were helpful

The staff at the Bournemouth branch were very helpful and between us we decided on a TV which was suitable

2 mai 2026
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Réponse de Richer Sounds - Bournemouth

Thank you for your very kind comments about the Bournemouth store colleagues, which we will of course pass on. Hopefully the next time you visit we will be able to obtain a five star rating from you.

Many thanks

The Richer Sounds team

Noté 5 sur 5 étoiles

Great personal service

Great personal service; great price

27 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Our First Hifi Set , Great Experience With Richer Sounds Bournemouth

My wife and I were looking to buy our first hi-fi system. We didn’t have much knowledge about hi-fi equipment and initially only went in out of curiosity, without any intention of making a purchase.

However, a gentleman named Dan kindly took the time to let us demo several speakers without ever pressuring us or making us feel like we were inconveniencing him. Although we didn’t buy anything on our first visit, the experience definitely made us more enthusiastic about getting our own hi-fi setup.

After narrowing down several systems, we wanted to trial them properly. We contacted a few shops, but many made us feel as though we were wasting their time. That was not the case with Richer Sounds Bournemouth. Once again, Dan took the time to answer all of our questions and arranged for the systems we wanted to trial.

Along the way, there were a few hiccups with compatibility between some of the equipment, but this was certainly not the fault of Richer Sounds Bournemouth. Throughout the process, the team continued to answer our questions and help us troubleshoot the issues. After plenty of back and forth, we finally ended up with the system we wanted, and we are absolutely delighted with it.

Kudos to the Richer Sounds Bournemouth team, and special praise to Dan for his patience, professionalism, and excellent customer service!

25 avril 2026
Avis spontané
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Réponse de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Always superb

Over the last twenty years, and before that in London, whenever I have needed new HiFi separates I have gone straight to Richer Sounds in Bomo. Today, I went thinking I needed a new amp but Oscar was right on it and, instead, fitted me up with new banana plug leads which have revived the stereo and sound fresh and clear. They are absolutely ace, trustworthy and knowledgeable. I couldn’t recommend this store more.

3 mai 2026
Avis spontané
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Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Hifi improvements

Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gave advice & she made her decision Arcam +5 & Dali Oberon 5’s in dark walnut (which was a must!) & they both sound & look! Amazing

22 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Easy to order online.

Easy to order online.
Collection ready as specified.
Service good

17 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Superb team

Superb team. All the staff, that I dealt with, were extremely helpful and friendly. I had a couple of problems and they were only to pleased to sort me out. Buying on line is all very well, but when you do have a problem, it is very reassuring knowing you can, either phone, or go down in person to the store to discuss the problem. Great stuff Richer Sounds!!!!

12 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great service

Great service, excellent advice, able to price match with no problem.
Thanks Paul and Lewis

14 avril 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Marantz CD Player

From the initial telephone engagement to ordering & paying: it all went very smoothly and without fuss. I had a clear view of what I wanted but was open to suggestions and after a few questions & answers the delivery date was confirmed and duly picked up as forecasted. Job done and I’m immersed in Zep: first time in a long time. Thanks to the Bournemouth shop.

11 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Helpful and knowledgeable salesman no…

Helpful and knowledgeable salesman no pressure and all at very competitive price.
I could not of ask for more.

6 avril 2026
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Réponse de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Best shop for HI-Fi

Helpful, friendly and knowledgeable staff.
The prices are good too!

4 avril 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent service

I easily ordered what I needed online, was met by friendly staff at the shop who had the part I ordered ready for me. This is the third or fourth time I have used Richer sounds for high value items and have always been pleased with their service.

1 mars 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

LV OLED 65" TV

The staff (Oscar) was very knowledgeable, trying to meet our needs without influencing too much. The follow-up delivery and confirming emails were appreciated

28 mars 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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