Richer Sounds - Bristol Avis 

Very clear help with Sonos exchange and the options around the new system.

I bought a TV from the Richer Sounds store on Whiteladies Road.
As soon as you walk in and have your first interaction with a member of staff, you immediately notice the difference in friendliness and that personal touch compared to your “Curry’s”.
I’m also convinced that they won’t be beaten on price.
I was really disappointed when I arrived home to unbox the TV to see a crack in the corner.
I rang them up on the following day to explain the situation but they couldn’t have been more eager to make things right.
I had several phone conversations with Mark and Joe about ordering a new TV because the one that I originally bought was out of stock.
I finally settled on another one which will come to no surprise was also very reasonably priced.
They were able to swap the TV’s over, I was able to return a bracket because my old one fit the new TV, and they even knocked £20 off the total price as a gesture of good will.
I could not recommend this store enough.
Friendly, knowledgeable, efficient and incredibly well priced.
I will be a returning customer who will definitely be recommending!

Purchased Cello Tizen OS 24". Ordered and delivered within 48 hours. First class service. Many thanks.

Review for both Cardiff and Bristol.

Great, Friendly, HONEST information, bought new TV in Bristol, they didn't have the free soundbar offered for the Easter deal, but Cardiff did, they reserved it there and was picked up promptly. Another outstanding service by Richer sounds, and there price undercut Curry's by £200 with a free soundbar. Can't grumble at that. WELL DONE Richer sounds keep doing what your doing.

Unfortunately the Samsung we wanted was not in stock.

I bought in store a pair of Sennheiser accentumn headphones, not really knowing much between the many different brands. When I got home I checked and found out that there was a slightly better spec, the sennheiser plus. So bought these on line. I was able to click and collect this later purchase and get a refund on the first pair. Easy peasy and hassle free. The service I had from Joe in the Bristol White ladies Road was excellent. I'm very happy with the purchase and highly recommend Richer Sounds. Thanks!

Richer Sounds of Whiteladies Road are a pleasure to visit. And they sell the best audio and visual equipment. We need more shops like this.

great service

We went into Bristol shop to see about buying tv and had a friendly greeting and excellent service from Linda . She was very patient with us and we were very impressed. Tv arrived next day and it is just what we wanted.

Quick cheerful service and knew exactly what i was looking for and offered assistance once the order arrived in store

Great service and delivered next day - happy customer!

Good advice and help choosing and ordering the right turntable for my daughter’s birthday

Fantastic service, demoed “real world” content to allow me to make the most informed choice. They also listened to my concerns around price and gave me the best possible deal they could whilst not cheapening the brand.

We ordered on line a new tv the operator could not be more helpful answered all our questions and was very polite plus we do like the six year guarantee that is given by richer sounds.

Very good service by Jonathan Whiteladies Road Store, Bristol
Good price
Clearly explained
Excellent service by the two guys from delivery company, on time, good communication
Would certainly recommend & use again

From the start we did not know the area and we’re to park one of your colleagues came out helped us which was great.In the shop the staff were very helpful and found exactly what we were looking for the whole thing took less than half an hour very knowledgeable and polite thanks

Called your telesales to purchase a Samsung TV. Good price, personalised service. Courteous, non-pushy rep. Delivery went well. TV is great.

The level of and information is second to none. I've spent thousands over the years with Richer sounds and wouldn't go anywhere else for my tec. Every member of staff has been so knowledgeable and spends so much time explaining things. Keep up the good work.

Was a wonderful experience Service staff delivery everything was on point how it should be. It’s a great pity for other companies. Don’t deal with people like this anymore. Well done Richard sounds you will get my money from now on.