We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Voir plus
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We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Voir plus
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Excellent experience. Item was out of stock, but I was told that the Cardiff branch had one that had been a display model, so was offered it at a reduced price. I accepted and spoke to the branch who... Voir plus
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I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Voir plus
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Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is seco... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Royaume-Uni
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Excellent service, as always. Knowledgeable and friendly staff always make you feel welcome.

Réponse de Richer Sounds - Cardiff
An initial e mail sent to your Cardiff branch led to a recommendation for a power amplifier, perfectly paired to my speakers and turntable. I bought it.

Réponse de Richer Sounds - Cardiff
Excellent experience at the store to select our purchase.
Only gave four stars as we did expect the delivery person to unpack the TV for us, especially as we are both elderly.

Réponse de Richer Sounds - Cardiff
Sales staff very knowledgeable and helpful.Purchase and delivery very smooth and hassle free, as it was some 8 years ago from a different store, the memory of that transaction staying with me

Réponse de Richer Sounds - Cardiff
Professional and friendly service, especially taking the time to explain things clearly. I don't always get things the first time around!

Réponse de Richer Sounds - Cardiff
The guys at Rich sounds in Canton are really professional enthusiast who are knowledgeable and realistic about cutting throught to what you really need there is zero hard sell in fact the complete polar opposite opposite they could not do enough to make sure they were supporting me making the right decision

Réponse de Richer Sounds - Cardiff
Great person to deal with as is usual at Richer Sounds. Really think that they , the stock and the customers need a better and bigger shop as the only one in South Wales.

Réponse de Richer Sounds - Cardiff
Great sale assistant very informative made the sale easy

Réponse de Richer Sounds - Cardiff
Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is second to none. An absolute pleasure to shop there.

Réponse de Richer Sounds - Cardiff
Delivery was immediate and arrived when promised. Pleased with TV

Réponse de Richer Sounds - Cardiff
Great customer service and support, received item within a couple of days 👍

Réponse de Richer Sounds - Cardiff
Absolutely brilliant (as always). Good communication, good service and happy with the TV. Andie was fantastic.
Delivery was great.

Réponse de Richer Sounds - Cardiff
Patient, friendly, knowledgeable advice. No hard sell. Always good after sales service.

Réponse de Richer Sounds - Cardiff
Ordered an amp from the Cardiff branch over the phone late Saturday afternoon and it arrived early Monday morning. The sort of service you only get from Richer Sounds is always excellent.

Réponse de Richer Sounds - Cardiff
Found the sales team very helpful and guided me to buying the correct product for myself,which I am very happy with.

Réponse de Richer Sounds - Cardiff
Really helpful on the telephone, goods were delivered on time,

Réponse de Richer Sounds - Cardiff
Great service again. Price match was reasonable and delivery swift and convenient.

Réponse de Richer Sounds - Cardiff
Great informative Team very friendly and helpful I told him my setup and asked advice on the best speakers
He could of encouraged me to go for the more expensive speakers but he was great because he didn't do that with the deal that was on offer he was honest and gave me excellent advice and the manager was also excellent explaining the best way to get the best out of the speakers which is why I have given a full 5 Star for telling me the cheaper ones are best for me even though it ment less for them that's what you want knowing your getting the best advice Many thanks to the manager and staff at the Cardiff Branch.

Réponse de Richer Sounds - Cardiff
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