When we visited the Cardiff store, Dan was extremely helpful and advised us on which Hi-Fi items would suit our needs. Once the goods had arrived we realised that we needed a larger stand for them, ag... Voir plus
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When we visited the Cardiff store, Dan was extremely helpful and advised us on which Hi-Fi items would suit our needs. Once the goods had arrived we realised that we needed a larger stand for them, ag... Voir plus
L'entreprise a répondu
I was very happy with the service I received . I was happy with the price and they delivered even faster than they promised . Would have been faster still if DPD had followed instructions . And it... Voir plus
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I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Voir plus
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We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Royaume-Uni
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I have always bought my audiovisual stuff from the same store in Cardiff purely because of the very high levels of service, knowledge and advice coupled with excellent prices. Theres really no point looking elsewhere as i know it would be pointless since the experience i have had over the years has been second to none. Buying from Richersounds comes with a high level of confidence that when there is a problem, it gets dealt with very quickly and completely. All in all, being a customer of Richer sounds really is a no brainer if you want the best bang to buck value coupled with rock solid knowledge, advice and customer service.

Réponse de Richer Sounds - Cardiff
I’ve been a customer at richer sounds Cardiff many times over the years. The service is always outstanding and the pricing is competitive. I’ll always give them a go first for audio visual purchases. Many thanks.

Réponse de Richer Sounds - Cardiff
Service from Mike was second to none.
Listened and understood my fathers needs, providing knowledgeable answers to questions posed
A great experience
Thank you

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Easy online purchase, and pick up from store. Good price on tv and loved having the option for a 6 year guarantee at a sensible price.

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It’s the excellent advice and good friendly service and a superb selection quality equipment

Réponse de Richer Sounds - Cardiff
Both members of staff very helpful to someone who does not know a lot about stereo systems apart from knowing the music he loves to hear. Back listening to my music after a lapse of about 3 years due to my wife's Alzheimer's, so many thanks.

Réponse de Richer Sounds - Cardiff
From the help I received to the payment of the product the service was smooth. Aaron and Jonathan provided very patient service, gave good advice and arranged everything brilliantly.
The only thing that this purchase down was DPD, instead of next working day service I got 3 day service. If you can dont get DPD to deliver.
Jonathan got hold of the couriers and sorted things out and limited the delay and arranged the refund of next working day service charge very quickly.
Highly recommend Richer Sounds Cardiff and there team.

Réponse de Richer Sounds - Cardiff
Pleased you were able to demonstrate Freely tv to me (Currys could not) and your advice on sets with best sound as I am hard of hearing. I am very pleased with the Hisense full HD 32" to fit in our kitchen as it does not require an areal. The TV guide allows you to go back as well as forward which is brilliant we will never miss a program again. Thanks again the set is so simple to use once you've set up the catchup permissions just the job for us oldies.

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The chap in Cardiff was very helpful, particularly when I had been accidentally charged twice!

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Richer Sounds continue to impress. I’ve bought several products from them and the quality has always been spot‑on. I originally thought their email support wasn’t responding, but the reply had gone straight into my spam folder. Once I found it, the information was clear, helpful, and exactly what I needed while looking to purchase a projector. Great products and great service still one of the best retailers around.

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Superb service and the informative and help I needed

Réponse de Richer Sounds - Cardiff
Very helpful, great advice on speaker wire, sounds much better, will be looking for new speakers soon,

Réponse de Richer Sounds - Cardiff
The team is helpful both on the phone and in person. Price matched the soundbar I wanted. I arrived before store opening to collect but they still let me in and helped carry the item to the car and load it. I've since completed a retrospective price beat with a different member of staff and just as helpful as others. Would highly recommend.

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Always good dealing with richer sounds nothing is ever too much bother and you always seem to get the right results

Réponse de Richer Sounds - Cardiff
Very friendly knowledgeable staff in store and agreed to source me a remote with a solar panel when the tv arrived without one. 6 year warranty is excellent. Would recommend visiting the showroom as most tvs are on display and you’re welcome to play with them.

Réponse de Richer Sounds - Cardiff
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