Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... Voir plus
L'entreprise a répondu
We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... Voir plus
L'entreprise a répondu
Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Royaume-Uni
- 0333 900 0093
5,0
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had great advice from the Cheltenham…
I had great advice from the Cheltenham store for a previous piece of equipment I bought from them 10 years ago. So I rang and asked for advice about a new TV I was after. I spoke to Jason who gave me great service so I bought the tv from them. Jason arranged for it to be delivered to my home a couple of days later. Unlike some other companies, the tv did arrive in 2 days and the couriers, Zak and Ian, did contact me with a delivery window and did call 15 minutes or so before the delivery. Everything promised happened. Simple.
To quote a well- known phrase: I will be back. Thank you Richer Sounds Cheltenham.
30 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review!
Great service
Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where I asked. Couldn't ask for better. Thank you Gareth & Mark :)
30 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Perfect delivery tv came with a…
Perfect delivery tv came with a pristine box and very friendly service will be using again in future
30 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great communication, rapid delivery
I ordered a LG G5 TV and Samsung Q900F soundbar/theatre system late on the Saturday. Confirmed delivery for the following Tuesday, but was then delighted to discover, on the Sunday, that Richer Sounds had managed to pull that order forward to the Monday.
From there, it was really great communications and the delivery arrived on time without issue.
Karol and Paul were really friendly, professional, and helpful - offering advice regarding the set up.
I would definitely order from Richer Sounds again - and the delivery service was about as good as I've experienced.
Thank you to Karol and Paul!
29 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Richer Sounds are always a pleasure
Richer Sounds are always a pleasure to deal with, in store, online or during delivery. Always pleasant, great guarantees and reasonably priced.
29 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Communication was amazing throughout
Communication was amazing throughout. Gareth sorted my delivery quickly and was very friendly 😊
29 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your wonderful feedback
Richer Sounds get top marls from me
Great communication prior to the delivery and on the day of delivery'
Phone call to say the team of Karol and Paul were on their way.
Great delivery into home.
Richer Sounds get top marls from me from walking into the shop up until delivery
29 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Karol and Paul were true pros
Karol and Paul were extremely helpful - great contact, obviously knowledgeable and really polite. Thanks for the support and communication on delivery. Amazing.
29 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Karol and Paul were excellent and very…
Karol and Paul were excellent and very helpful delivering our new TV’s and sound bar! Highly recommend!
26 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review!
Excellent Delivery Service
I had my TV delivered today by Gareth and Rob who delivered it with care, on schedule and did a great job keeping me informed in regards to the delivery process/ETA. They were polite and brought the TV into my property to my specification.
All this whilst working in 35°c+ temperatures - well done lads! 🙌🏻
26 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Karol and Paul rang to say on their way…
Karol and Paul rang to say on their way and arrived on time. Polite and efficiently the 42 inch TV was delivered with care and attention. I mentioned it was my first online purchase from RS which was established when I worked at Sony UK. Very impressive around. Many thanks Jonathan
26 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very impressed!
I have been very impressed with Richer Sounds from enquiry to delivery. As soon as I ordered I have been kept updated on delivery and given a window of 3 hours the day before. On the day I was notified of my hour slot and Gareth and Rob were so accommodating and helpful and delivered with such care. Really great lads to have working for you, especially in this heat! Thank you both
26 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Delivery of TVs
Delivery slot confirmed by text in morning then by a phone call when 10 mins away. Zack and Ian were very polite. Delivery was on time and completed promptly and professionally
24 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
LG C6 55IN …
Extremely happy with the t v plus the delivery. man came in, explained everything very happy with everything.Thank you very much
23 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Harry and Richer Sounds
Harry and Richer Sounds, brilliant as usual. A professional delivery from Zak and Ian.
25 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Faultless
I was informed of the delivery day & time slot the day before. On the day, I was texted with a more precise timeline and invited to reply to confirm. Then I got a phone call telling me they were 10 minutes away if that was OK. The delivery man was very pleasant and cheery, despite the unusual heat, and told me to get straight on the phone if I experienced any future problems.
25 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
On time and pleasant delivery
Delivery times given were 10:30 - 13:30. Arrived at 10:35 with a phone call from driver 20mins earlier.
Very pleasant delivery person and brought into house.
Good work Karol and Paul.
Thank you.
25 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The service is second to none all the…
The service is second to none all the staff from Ordering to delivery i can't thank them enough
24 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Received my Samsung QE55QN90F from…
Received my Samsung QE55QN90F from Richer Sounds today.
It was delivered with great care, professionalism and courtesy by Gareth and Mark.
If you’re looking for your next TV or any other visual or hi fi purchase I highly recommend Richer Sounds and their delivery team.
19 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.