Richer Sounds - Reading Avis 

1 785
TrustScore 5 sur 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was n... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 785)

24 702 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great purchase experience

Bought a Samsung TV and Soundbar . Went online and identified the prices but there was slight glitch so I rang them and the very helpful James sorted it out and arranged for the delivery on the day I wanted. The goods arrived on the agreed day and within the time schedule notified on the day before.

8 janvier 2026
Noté 5 sur 5 étoiles

Got a great discount and very friendly…

Got a great discount and very friendly service in store. It was easy to arrange delivery and the delivery happened exactly when it was promised and there were no issues

14 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Customer Service is Brilliant

Customer Service is Brilliant, I unfortunately recieved a faulty set of JBL headphones, Took them back into the Reading branch on a Sunday at 1 pm and recieved new headphones delivered to my door next day at 5pm, Unbelievable service and delivery time.
Big thank you from me.

18 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, a whole week sooner than expected.
Helpful telephone discussion before ordering by phone.

13 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Richer Sounds offer the best quality

Richer Sounds offer the best quality, the best prices, the best value for money and the best customer service. Oh, I forgot, also the best guarantees.
Replaced my sound system at Richer Sounds.
15 months later replaced my tv at Richer Sounds.
All I can say is I am glad I did - for quality and value for money. Overall great experience.

13 janvier 2026
Noté 5 sur 5 étoiles

Great customer service

Great customer service

10 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Richer Sounds are excellent

Richer Sounds are excellent. We have bought from them before and last week purchased a new tv and a deck and speakers for our aging vinyl collection. For both items we received very good and friendly advice from Dan at Richer’s Reading store. The equipment reasonably priced and comes with an excellent 6-year guarantee. TV has already been expertly installed; we have not set up the turntable yet as we are waiting for the delivery of some furniture. However the deck and speakers were well-demonstrated in the store so we have no worries so far

6 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great expertise

Great advice, and easy and free delivery

7 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Good price and excellent in store advice

I’d done a lot of research but still could decide between 2 specific and nearly identical models. Visited the store because the price was good. The shop clarified the one specific difference, helped me make the decision and gave me the VIP discount.

27 décembre 2025
Noté 5 sur 5 étoiles

Very good service

Very good service. Amp arrived next working day

2 janvier 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Very helpful staff.

My recent visit to the Reading Store was perfect and thankyou to James who help me with my Duel turntable. He was very attentive and polite, understanding my requirements.

22 décembre 2025
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Went into the shop looking for a new…

Went into the shop looking for a new surround sound system. The team were very polite and new what I needed and advised me of the best deals available.
I would highly recommend this company.

3 janvier 2026
Avis spontané
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Expert advice

Just expert advice, great friendly service & reasonably priced with EXTRA WARRANTY. No fuss. Join as a VIP & get extra savings. Would NOT go anywhere else.

28 décembre 2025
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Top people, top service, great choice

Any time I visit Richer Sounds, I have a great experience. Friendly, helpful and **knowledgeable** staff (are you listening John Lewis?), good range of products and great prices. Er....what more would you like?

27 décembre 2025
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Friendly

Friendly, prompt and knowledgeable service. Ordered Sonos Sub over phone and it arrived the next day. Fantastic service.

30 décembre 2025
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus