Richer Sounds - Websales Avis 

22 148
•
TrustScore 5 sur 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Noté 5 sur 5 étoiles

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

22 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(22 148)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good service

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Know there stuff.

Richer Sounds keep there prices in line with Peter Tyson they are both high end Hi Fi retailers , but if i had to pick out the 2 it would be Richer Sounds , Thanks for my purchase .

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Frendly driver seem to be well…

Frendly driver seem to be well experiance they were both frendly Lifted tv with experience tv is excellent packing spot on iam very happy with it GREAT TV 😀100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Total satisfaction

Two points
Excellent customer service
Good technical advice

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

It's Richer Sounds, you know it's going to be good.

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s.

I've bought from their store in my hometown of Stockport, bought from their Liverpool store and also bought from them online, and I've never been disappointed yet.

This time I've upgraded to a better turntable and, as always, it couldn't have been simpler. Easy website navigation, excellent price, kept fully up to date with the shipping and it was delivered exactly when they said it would be.

You can't go wrong with these guys.

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent service from Richer Sounds

Excellent service from Richer Sounds - I bought a new TV. The selection is very good and the guidance helped me to choose the right TV for me. The order said the TV would be delivered in 7 working days but it came within 3.

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great service

Ordering easy, delivery quick and the soundbar I bought is superb, should have bought it sooner. The 6 yr warranty is a great bonus too. Would buy from them again.

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great quality products

Great quality products, communication and swift delivery which is well packaged!
Highly recommend them

7 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Just love Richer Sounds …..

Just love Richer Sounds for everything AV {;>) Easy to order and speedy delivery or pick up. Always great products and prices but sign up for VIP membership and you often get 6 year guarantee! No brainer, thanks.

6 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Just no surprises or issues

Just no surprises or issues. Good price delivered quickly.

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

A great price & IT Syncing

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have installed throughout & outside our home, meaning that we can switch all our lights on & off directly from the TV!

8 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Usual very good experience

Easy to order online. Good updates on progress of the order. Order arrived earlier than expected. As usual a very good experience with Richer Sounds.

5 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Excellent speakers

Excellent speakers, delivered promptly even with the standard delivery option. Have bought from this company many times and find the employees knowledgeable and helpful, and the prices good.

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Delivered ontime

Delivered ontime, great price

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Delivery was faster than promised and…

Delivery was faster than promised and the extra guarantees included are well worth having and show that the products they sell can be trusted to last. What's not to like?

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Loving our new record player

Loving our new record player, and it was delivered so quickly!

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Bought a tv for a kitchen

Bought a tv for a kitchen, beta price I could find and delivered quickly and safely

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Noté 4 sur 5 étoiles

Excellent service (with a bit of bad luck)

Having watched the local prices for a while I saw that Richer Sounds had a very good offer on for the TCL 55" Google TV that I had my eye on. I could have driven across Sheffield on 'Click and Collect' but it would have been the same as next day delivery to my home anyway so I opted for that.
In the event the delivery van broke down on the far side of Sheffield - which they were very apologetic about - so I settled for courier delivery the following day, so I've gone for 4/5, although there's not much anyone could do about that, and the following day the couriers arrived bright and early and kept me informed of progress just as the Richer Sounds team had, so it would definitely have been a 5/5 if not for a bit of bad luck.
The TV itself is excellent both for it's picture and sound and integrated immediately with my EE TV & broadband, although I'm still finding my way around all it's capabilities.

7 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your feedback and for taking the time to leave us a review.

We appreciate your understanding and patience with this issue. Whilst it may have been down to some bad luck as you mentioned, we do apologise that your delivery was delayed.

We hope you enjoy your new TV!

Many thanks,

The Customer Experience team

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