Richer Sounds - Websales Avis 

21 239
TrustScore 5 sur 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Voir plus

Noté 5 sur 5 étoiles

After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... Voir plus

Noté 5 sur 5 étoiles

Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

21 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(21 239)

23 686 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick, excellent service.

Quick, excellent service, many thanks.

10 juillet 2026
Logo de Richer Sounds - Websales

Réponse de Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff

27 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

TV delivered was damaged

TV delivered was damaged , Richer sound organised next day delivery. TV I had ordered was out of stock so they upgraded my purchase at no extra cost

27 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Recomended

Recomended

27 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Good Shop

Good Shop. Great price.

27 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer Sounds Customer for 20+ years

I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested in and then buy there or order on line. My latest purchase is a Ruark RS3 which wasn't my first choice but after doing some research and listening to one in store I decided that was the one to get.

27 avril 2026
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Réponse de Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Noté 3 sur 5 étoiles

Stylus delivery issues.

Have ordered from RS before & no issues.
However, I ordered the item and paid extra postage for next day delivery on Tuesday for a birthday present on Thursday 30th July.
Apparently a delivery was attempted, people were in the house, but even so it would have fitted through the letter box.
No notifications that a delivery had been attempted, I had to follow it up.
It was delivered the next day. Wrapped in some bubble wrap inside a plastic bag.
The box was not in good condition, dog eared. Not ideal for a birthday gift from a daughter.
Price is good.

27 juillet 2026
Noté 5 sur 5 étoiles

great service

As usual , product arrives on time and well wrapped.

27 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 2 sur 5 étoiles

Delivery cancelled without notice…

Delivery cancelled without notice waited till 7,30 pm tried to call but delivery company office was closed later that evening I had message to say that it was cancelled and why it’s was cancelled I know people are more important than a tv but a message would of been helpful

13 juillet 2026
Noté 5 sur 5 étoiles

Best price and great service

Good price with free delivery and ease of ordering online. Speedy delivery and communications all the way. Top service!

27 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Hard to fault.

As always, a good online shopping experience. Great range of products, stock of what I wanted and prompt delivery. Only improvement would be a shop nearer where I live!

26 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Found the online experience very…

Found the online experience very efficient let me know items were not available for a couple of weeks and offered alternatives if I so required

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Sunday order, Monday delivery

Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I don’t leave reviews often but for service and value for money Richer Sounds deserves one.

26 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer sounds have been genuinely…

Richer sounds have been genuinely amazing with their customer service and helping us through a repair/replacement for our tv, I really recommend them! They have been great!

20 juillet 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Super price matched by excellent…

Super price matched by excellent service. 6 year guarantee and seamless delivery. What more do you need?

24 juillet 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great product

Great product, great price, super speedy delivery.
A 5 star service all round.

23 juillet 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Instore + online combo.

Instore + online combo.

Popped in a store when passing by. Got good advice, discount for signung up and quote.

Bought it online ages later, but happy to honour expired quote.

Bought a wiim pro which is excellent

25 juin 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

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