Richer Sounds - Weybridge Avis 

1 001
TrustScore 5 sur 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store. I had good service from the store... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 001)

25 159 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Six year refund

The staff were very helpful with a six year refund.

15 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great Television

The staff at Richer Sounds Weybridge were very knowledgeable and helpful.

1 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great customer service

Great customer service.
Perfectly tailored to my budget and needs

11 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Gold Medal Service

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that was available to pre-order. I had a few technical questions that were clearly answered with confidence and product knowledge. On the back of that clarification, I have preordered the cassette player and look forward to receiving it on its release day. Service at its very best.

6 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Charmed by service

Staff in the weybridge store were charming and helpful, I was simply picking up an online order, but it was far more enjoyable than scanning a code on a vending machine! Thank!

6 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent company

Excellent company, excellent advice, excellent service

6 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good reliable friendly service from the Weybridge store

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store.
I had good service from the store many years ago too and that's why I went back to them this time. Plus the convenience of close parking that's not too expensive.

4 août 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I had a problem with a blown speaker

I had a problem with a blown/burned out speaker. A quick listen in the shop confirmed it. No problem said the manager and a new set of speakers arrived the following morning

3 juin 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

R. Sounds went above & beyond

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after.
The delivery was very efficient and the richer sounds 6 year guarantee makes me feel like I have true peace of mind.

28 juillet 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Knowledgable and helpful staff

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I thought and gave great advice. No charge for that. Amazing customer support.

Helped me chose my next AV receiver which so far I very happy with (only had a week - still finding features! )

23 juillet 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Such helpful advice at the Weybridge…

Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease and on time, brilliant service. This is why we use the Weybridge store and do not go online.

21 juillet 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

I purchased a sound system from the…

I purchased a sound system from the Weybridge store.
Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system to buy.

7 juillet 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 4 sur 5 étoiles

Fantastic advice & assistance from Tom…

Fantastic advice & assistance from Tom (& Stuart?) in Richer team in Weybridge.
Love the new LG.
Only thing I would say is the sound volume really not great at all. These new thin TVs need to come up with a solution for this.
Or offer an inclusive deal with soundbar?

3 juillet 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for the lovely feedback about the store colleagues! We agree that in a lot of cases the sound on flat screen TV can be lacking, and have a great variety of audio options including sound bars to help customers address this.

There is a deal for a reduced price bar currently, when sold with the TV you bought, and this available up to 14 days after purchase, so please do contact the store on 03339000083 if you'd like to discuss it further.

The Customer Experience team

Noté 5 sur 5 étoiles

Great service

Great service. Not only did Richer Sounds match a better price they undercut it by £5

5 juillet 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Really helpful and knowledgeable…

Really helpful and knowledgeable people. Good experience all-round.

17 avril 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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