Richer Sounds - Weybridge Avis 

Excellent Company
Very Knowledgeable Staff who listen to your questions and answer with lots of advise.
I really Trust Richer Sounds
Thank You

Just really good people know what they're talking about pleasant helpful et cetera

The staff at Weybridge were very knowledgeable and professional and really helpful. Really pleased with my new 50in Samsung Neo QLE. The sound and quality are great and I love that I can use AI to generate an image for my TV when I am not watching it, rather than looking at a blank screen. And the AI generated images are free!

Had exactly what I wanted in stock, and with a big VIP discount too! Helpful staff had it ready to collect when I arrived.

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a slight fault. This was just inside the 6yr warranty which RS honoured and good advice offered on an upgrade. Friendly, professional service and very competitive price.

Very friendly and knowledgeable staff. Good price on product and delivered quickly.

Unfortunately the demo tv I purchased needed to be returned to the store for a hard reset so that I could enable the setup procedure

What a fantastic service! Super helpful, very professional & knowledgeable and not at all pushy. I went in to the Weybridge store with a 55 inch TV upgrade in mind on a budget of £1200 and ended up spending £1880 on a TV & surround sound with a projector thrown in for free! No regrets, just a happy customer eager to set it all up and enjoy -thanks Richer Sounds!

Having made an error of judgement on a recent purchase I can’t fault the professionalism of Richer Sounds in sorting a fix. Having purchased my first bit of audio kit from the Basingstoke branch way back when, they’ve never disappointed. Top service from a top High Street retailer. Well done and good on you.

I don't normally respond to surveys but the advice and service given by Richer Sounds is always very good, so I thought it was only fair to respond!

Great service and very happy with the equipment purchased

Purchased a tv and had problems with Freely. on advice I returned the tv. The sales man concerned could not have been more helpfull, and exchanged the tv. A credit to Richer Sounds. Many thanks

First time in three decades buying hifi

Knowledgeable and practical help from the team at weybridge was great.
24 hours from my decision, to listening to music again was an added bonus

Lots of choice on the website. Plenty of information on the products. Easy to order and good comms once the order has been placed (emails). Choice of click & collect sites. Friendly staff when I collected (Webridge).

A Very Quick response since the On line ordering had not got stock so wound the shop that had the headphones I needed.
They were excellent and I received the SHOKZ next day ,
Brilliant. thanks

Friendly and welcoming. But delivery by independent company a bit shambolic.

Excellent initial purchase however arrived damaged and although staff very helpful to provide replacement the actual timescale was initially disappointing . The way in which the follow up has been handled has been flawless and totally restored my faith in the company. Many thanks

Usual no nonsense, just straightforward, service. Always focused on the customer.

All the staff are extremely courteous, they listen to your questions and give answers which are understandable and very helpful. We were looking for a TV and soundbar, they took time to explain the differences, to enable us to choose the best for our needs. Delivery was fast and efficient, the engineer who installed the equipment was equally professional and again helpful. We did actually have a little issue, which was swiftly and efficiently dealt with. I would highly recommend Richer Sounds. Thankyou all.