Richer Sounds - Weybridge Avis 

987
TrustScore 5 sur 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Voir plus

Noté 5 sur 5 étoiles

Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

987 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(987)

24 963 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great local shop.

Helpful staff. Suggested a great (small) good value TV which works perfectly!

14 février 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Good experience

Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the wall. Hugh set up the equipment to match my restrictions and provided all assistance.
Ended up buying on the second day.
I definitely recommend a demonstration if you're undecided between different options.

10 février 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great Customer Service

Bought a TV which developed a fault. It was replaced quickly without any hassle. Very satisfied with the outcome. Terry and his team in Weybridge gave first class service. Will buy any electrical goods from them in future.

7 février 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service, great price

Great service, very easy to deal with, and most of all great price.
I purchased a Phillips ambi light 55 inch Qled tv and got 6 years warranty, instead of 2. Great service next day delivery

2 février 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The extra mile

Very helpful & knowledgeable staff, who went the extra mile to ensure absolute customer satisfaction.

29 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

First class online sales team

Thanks to the knowledgeable, friendly and easy to understand Weybridge telesales team. They gave me peace of mind enough to make my purchase online

29 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

As always knowledgeable staff

As always knowledgeable staff, very helpful and patient

27 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Why would I go anywhere else

As usual I received great guidance and feel that certainly the staff at Weybridge listen and provide the best solution and at the best price. Terry was great as usual... why would I go anywhere else?

24 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Always a great service .

Always a great service from knowledgeable people, I went in to enquire about a home cinema surround sound system. They advised me on what to get and would work with the existing things I have . I purchased what I needed.

24 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your 5 star review!

Noté 4 sur 5 étoiles

Helpful staff

The product I purchased turned out to be faulty. I did waste time trying to get the device working. When going back to the store the staff were very helpful and apologetic in resolving the issue, offering replacement or refund. Overall a positive experience.

22 janvier 2026
Noté 5 sur 5 étoiles

They say the impression is the last…

They say the impression is the last one.
First time I shopped at Richer Sounds, although my son has been for a quite few times.
The time I walked in I was very impressed the way everything was displayed. My son and I were greeted by Mr Terry with a smile and courtesy
We found Terry very helpful, caring and understood what we were looking for. His recommendation was very honest and thorough. He didn’t hesitate for a minute when we asked to sample sound bars performance. He made us comfortable and displayed live performance of the sound bar effects.
What really touched us that no time we felt he seemed to be in a rush and left us with total satisfaction.

21 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent advice on the phone and dealt…

Excellent advice on the phone and dealt with so professionally at the shop, even the young lad on work experience created a good impression. I continue to recommend you to friends and family since our first purchase some 3 years ago

14 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Exceptional customer service…

Exceptional customer service from Jordan at the Weybridge store. He suggested an ex display amp of the model I was looking for, saving me a considerable amount, and had it delivered quickly. Great amp, great price, great service.

14 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

New Samsung TV

Had a slight problem paying for my purchase online, but this was easily rectified over the phone. Collected our new TV 2 days later from our local Richer Sounds.
Very easy purchase with £50 additional discount and a 6 year guarantee. Very happy with the Samsung TV.

6 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent Service

I purchased an 'open box' item which I couldn't get to work. The staff at the Weybridge branch were very helpful in checking the device and then ordering a new replacement for me which arrived promptly the next day.

8 janvier 2026
Logo de Richer Sounds - Weybridge

Réponse de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

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