Right Deals Avis 

AVOID THIS COMPANY AT ALL COSTS! Absolutely appalling service!

I strongly advise anyone considering purchasing from this company to think twice!

I received a faulty, poor-quality item and spent WEEKS trying to get a response from them to arrange a return. After finally managing to send the item back, it was delivered back to my house a week later with absolutely ZERO communication or explanation. To make matters worse, the item arrived even more damaged because it had not been properly protected during shipping!

Despite numerous emails, this company continues to ignore me, refuses to arrange a proper return, and has failed to issue a refund.

I have now been left with no choice but to raise a formal dispute with Visa to try to recover my money.

The customer service is absolutely disgraceful, the product quality is rubbish, and the complete lack of accountability is unacceptable.

In my opinion, this is one of the worst shopping experiences I’ve ever had. I feel completely ripped off and would NEVER purchase from this company again.

Save yourself the money, stress and frustration. SHOP ELSEWHERE!

Wish I could give zero stars
Product arrived with the wrong instructions
These people have absolutely zero interest in customer service or satisfaction
They don't reply to emails or phone calls. Once they have your money they don't give a toss.
Don't deal with them

Terrible service – Avoid this shop!I ordered an impact drill back in June, and today is August 22nd, but the product has still not been delivered. Communication from the company has been poor and sporadic. I keep receiving the exact same automated message stating that the package is "ready to ship." When I finally asked for a full refund, they refused and instead offered alternative replacement products. None of these options match the quality of the original drill I paid for. Strongly do not

Took days for a item to be sent. Was advertised overnight delivery from Auckland to Auckland but it took 4 days, they tried to say it was on the way but the tracking showed it hadnt even been picked up on the third day and then recieved the wrong item! Emailed the company but didn't hear back. Bad company service. Won't be going back!!

This company are scammers. Our flat pack was missing a crucial part, so we emailed this company for support and they have just completely ignored us.

AVOID AT ALL COSTS.

Had a good experience. Initially the wrong item was sent, but it was an easy mistake as the product code was of what was sent was only a couple digits different. Aftersales support were very helpful and quickly arranged for the incorrect product to be collected and the new product to be delivered.

I want to be fair with them.
I have placed many orders and everything was ok.
Suddenly, they didn't deliver the item and they never refunded me.
First, they apologised for the inconvenience and a refund was issued.
It has passed 1 year now.
No refund and they stop replying to my messages.
The odd is that my account on their site shows that the item is still pending.
I try to get my money back through my bank but nothing happens.
150£ wasted!!!
JUST AVOID!!!!

My Wife ordered Garden Furniture from this lot, it never arrived, blamed Tufnells collapse for the NON Delivery then we waited 14 days for the refund, never happened, raised a ticket with E Bay and it Was dropped due to them not Talking to E Bay. over £700 out of pocket.

This company is a scam. Any good reviews must be made by the people behind the scam. I ordered 3 weeks ago and have been trying to contact this company in every way possible to see when the chairs I ordered will be delivered but I get no response. The telephone number does not work neither does there live chat and they don't respond to any emails. There is no reviews on their website because when you write a review it doesn't seem to put it up. These reviews I only found by chance because I was trying to search all options of how I could contact. I saw the reviews to late and I e also been scammed.

Goods delivered on time and well packaged. Chairs were straightforward to put together and of good quality.

Great Service - ordered a quality hand knotted wool rug at a bargain price. Quick delivery, quality rug and friendly delivery person.

Desk arrived damaged. Took over a week to collect and have been waiting or a refund for close to two months now
Terrible

Do not deal with this company!
I ordered a console table, I was really pleased with it so ordered a 2nd console table. This arrived with one of the drawers damaged. I contacted Right Deal immediately & was told this had been inspected before I received & was not damaged, they then asked how I thought the damage had occurred. As the box had not been tampered with, I found it hard to believe Right Deals had unpacked & checked it, however I then had to presume it was damaged in transit, supplier said this could not have happened as the box was not damaged….how do they know the box wasn’t damaged. I had kept the box ready for returns & it’s damaged in a few places. They have refused a replacement or refund so I will now have to dispose of as well as loosing my money.
Never will I order from this company again & I hope people read the reviews before ordering as I didn’t!

Goods never arrived
Took four weeks for a refund

Brought a wardrobe but on arrival had some small damage contacted suppliers and they were very accommodating

It's arrived a week late, in between delivery there's no communication

SCAMMERS do not use!!!
AVOID!! THEY TAKE YOUR MONEY NEVER SEND ITEM, I HAVE BEEN WAITING 4 WEEKS!! NO REFUND GIVEN NO ITEM RECEIVED, THEY IGNORE YOUR EMAILS AND PHONE CALLS!
DO NOT USE THIS COMPANY
I HAVE REPORTED TO TRADING STANDARDS

Paid money up front for a TV unit. Constantly told it was on the way. Waited just under two months before cancelling order. Great difficulty getting money back - had to use a third party. Don't use this company. Pay that little extra and get service from a reputable firm. I found one in Truro, Cornwall. TV unit was delivered in just 3 days. Excellent quality and service.

I reported a damaged product I received to this company via email on 15 August. I have since emailed them a further five times (so six emails in total) and have not received a single reply! Beyond disappointed with this company’s poor level of customer service and I am now in the process of taking legal advice on how to proceed.