Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Voir plus
L'entreprise a répondu
Studio team have been absolutely brilliant supporting me with my spot uv jobs as I am not too familiar and confident with this process! Bex Taylor in particular has been very helpful to the point wher... Voir plus
L'entreprise a répondu
I have been dealing with Route 1 Print for quite a number of years and always found them reliable and well priced. Orders are dispatched on time and the staff are always pleasant and helpful whether o... Voir plus
L'entreprise a répondu
Route 1 Print, produce excellent quality items, ordering is easy and quick unless you are a numpty like me and order the wrong thing! Then you get to deal with the extremely efficient and helpful cus... Voir plus
L'entreprise a répondu
Informations provenant de diverses sources externes
Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.
Here's is what makes us tick:
Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)
Écrit par l'entreprise

Unit A Brookfields Park, Manvers Way, S63 5DR, Manvers Way, Rotherham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was having great difficulty getting my artwork sorted out for a very tight deadline. Steph kindly assisted me and sorted it out.
She listened to my issues and had a can do attitude and kept me informed of what she had noticed and then corrected.

Réponse de Route 1 Print
I was having issues uploading a file so I initiated a chat. I had a super quick response saying to email the artwork. Again I had a really quick response via email from Bex Taylor who was extremely helpful! Thanks Bex :)

Réponse de Route 1 Print
Very Happy with Hannahs support and quick responses to getting artwork to print, thank you.

Réponse de Route 1 Print
I contacted the artwork department recently when I had questions regarding my artwork files and how to submit them. The team, and Hannah in particular responded very quickly to my emails checking my artwork files and soon put my mind at rest to the concerns I was having.

Réponse de Route 1 Print
First time ordering irregular shaped labels from Route1Print, wasn't sure how to prepare artwork and wasn't sure about the proof they supplied.
Hannah was a great help and talked me throw the process, also send the proof in another format that was easier for me to undrstand.
Thanks Hannah, you're a star!!

Réponse de Route 1 Print
Hannah has been great with her swift reply and very clear as to what she needed from me.
She's a credit to Route1.

Réponse de Route 1 Print
The artwork team were able to help me with the upload & proofing of a complex file & returned a proof in good time. Usual prompt effecient service.

Réponse de Route 1 Print
Had a technical issue with some artwork and it was resolved by Hannah.

Réponse de Route 1 Print
There was a problem with the production of my print order but, after speaking to Ashley Doughty, she sorted out the problem in a friendly and professional manner.

Réponse de Route 1 Print
Often with complicated orders you need a bit of safety and reassurance that your work is being assessed and looked after. The guys in the Artwork team are excellent, particularly Hannah in this instance.

Réponse de Route 1 Print
We received an enquiry from a client who was concerned about print quality, which we passed on to Hannah at Route One. She was brilliant—providing a clear, honest explanation along with reassurance about how the print would be handled. Thanks to her support, we were able to advise our client confidently and professionally.
We’ve been using Route One for years for all our printing needs and will certainly continue to do so. Highly recommended.

Réponse de Route 1 Print
Top company to work with particularly as we are trade business and under constant deadlines. Customer service is excellent and all the artwork team are super helpful. Especially Bex who has quickly turned several client artwork issues into solutions quickly and effectively

Réponse de Route 1 Print
Bex Taylor was exemplary in answering my print related questions, as so were all the staff at Route1 Print.

Réponse de Route 1 Print
Always been happy with the service I get. Even more so today as i required a manual proof which was turned around in record time. Thank you Route1.

Réponse de Route 1 Print
Friendly experienced staff. Knowledgeable and a good range of products

Réponse de Route 1 Print
Hannah in the studio sorted out an artwork problem with no fuss at all.

Réponse de Route 1 Print
Hannah helped me rearrange my artwork so that my order could be processed. Extremely friendly and solved the issue!

Réponse de Route 1 Print
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
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